Welcome Inn San Antonio Medical Center Info
Amenities
Other
-
Free parking
-
Free Wi-Fi
-
Air-conditioned
-
Wi-Fi
-
Star rating
-
Check-out time
-
Check-in time
Amenities
-
Free Wi-Fi
Best WLM Reviews
I've stayed here a lot and at first I loved it!! But then the no pet fee turned to $20 the next time it was $20 per day .... No signs or notices other than verbal ... One time I was delayed getting my deposit back because I was accused of damaging when in fact I spent my own time and supplies cleaning areas that hadn't been and making minor repairs (none of those were areas that were claimed to be damaged) but the final straw for me is I came to meet someone who is interested in buying my truck so I was going to get a room here after the transaction. Until a man walked out after I had been in the back parking lot with my dog in the shade ... It didn't bother me he was questioning me but when I explained he acted as if I was lying and threatened to take action of the buyer didn't show up in 30 minutes even though I explained it was a 2 hour trip about half way through at that point.... I'm not spending another dime here because they don't care about returning customers
I wanted to stay here because the pictures on the booking site made it look nice and clean, but it was far from. I was with my family and as soon as we got into the elevator it smelled like urine, that should have been our first sign. When we got to the room we discovered stained bedding, black mold, bugs, broken walls, and ripped up flooring. At that point I knew in good faith that I could not let my family stay there. Thankfully I was able to get a full refund, but I don’t feel like this establishment should be open for business at all.
Pleasant staff...clean room....basic room no frills. Nice safe location. Very quiet. I saw no homeless people or any " riff raff " hanging around. No bugs in my room. Did not smell bad.
My only complaints are : Mattress too hard...pillows too small and flat....no comfortable chairs or sofa to sit on in room. The only chairs were 2 small hard wooden ones that would make your legs numb after sitting for more than 10 minutes. Other than that the room is great for the price. I would stay here again.
The only redeeming quality was the location. At a glance, the room appears clean. However, once I started to use different areas I uncovered so much filth on the greasy remote, built-up dirt/dust on the vent of the in-room A/C unit, remnants of food in the microwave and fridge, hairs on “clean” towels, grime on bathroom outlet and all the light switches. The worst were the 4 cockroaches I found crawling on the bed over the course of my 2-night stay. The shower curtain was torn in several places, the sink was cracked, and the threads of the shower head were so worn that water sprayed everywhere. The staff offered no help and even hesitated to give me new/“clean” towels. The security lock was loose and missing a screw, which was disconcerting for my safety. I do not recommend this place. I will not return.
I only stayed because of the rate and the convenience of being so close to my mother in ICU. The linoleum in the room was coming up, there were towels on the floor to catch the drip from the air conditioner, the tub was dirty, and the room just felt filthy. I desperately needed a bed and shower or I wouldn't have stayed.
I received a message from the hotel manager apologizing for my stay. I didnt expect to have to stay again. A day later I reserved a room again so I was close to my mother when she was on a DNR in intensive care, regardless of the conditions at the motel, i needed to be close. I showed up and was told that my reservation was cancelled because I was on a 'dnr' at the motel because of my review. I asked to speak with the manager and was told she wasn't available. I just needed one night to be close to my mom. She died the next day.
I can't get over how much nicer this hotel is than other motel 6s. We're going through a hard time, and staying here is the first time I've had a decent night's sleep in ages! I thought the ambulance noise would wake me up but the walls are so thick you can barely hear them even though the hospital is across the street. There's also a lovely little park you can take a walk in across the street. The fact that there's only one entrance is a nice touch. No one is getting in the hotel without passing the front desk. The owner is a genuinely nice person and the people at the front desk are so polite. The motel is a little old and worn down, but the hot water is nice and hot and so far I haven't noticed any issues with odors. The Wi-Fi and cable TV work great as well. The last motel 6 we were in didn't have either. I highly recommend this place to people on a budget who want to feel safe because San Antonio is a little ruff honestly.
Worst Motel 6 I’ve ever been to in the whole country. This place was overwhelmingly disgusting and beyond dirty. This place is unacceptable and should be visited and cancelled by health regulator agencies.
Staff were gross and unprofessional. The housekeeper in charge yelled and rudely confronted me when I asked for clean bedsheets and then asked me to leave and look somewhere else for lodging. Plus they made us wait an hour at the lobby because there was no one there, when doing check in. Room smelled like urine all over. Toilet seat wasn’t properly attached, bathroom sink was leaking and had tape all over. Bugs all over the place too. Tv wasn’t working, super loud people at the lobby, you could hear slamming doors and chitchatting at night. Terrible experience!
It seems pointless to post a review being that clearly the management who replies they are addressing the prior, serious concerns, are doing nothing about them. This is the nastiest, cruddiest motel I’ve ever stayed in. I got zero sleep due to some strange people conversing loudly, slamming doors, and even barking dogs throughout the night. I assume those people live there because I can’t imagine in any world their behavior being tolerated by the person sitting behind the desk. Yes, this place is convenient & cheap—very cheap & it shows. So, I’ll reach out to corporate in every way possible. I want refunds for the two rooms we had being that neither of us got any sleep. DO NOT STAY HERE.
Quick Facts About Welcome Inn San Antonio Medical Center
Today
Opening Hours
How to go there