U.S. Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
Do not go here!!! I paid $130 for a deluxe pedicure and a full set. I spent almost two hours in the pedicure chair for my toes to look like this. When they finished my toes, it was 30 minutes before closing, so I asked about my full set. I was told you have to ask the boss man. I waited awkwardly till he finally came over to do my nails, but he repeatedly got up to check other workers' work while in the middle of my nails. I left after seven, completely annoyed. I have a wedding to attend and have to find someone last minute to fix this.
Love my nails! Nathan paid so much attention to detail! The turned out beautifully! Expect a wait but definitely worth it to me! I did go on a Friday night and he didn’t rush and made sure I was happy & I really couldn’t be happier with my nails! ❤️????
Been going here for awhile with my grand daughters and usually get a good job done but I have found the newer help doesn’t always provide that.
Went in this morning to redo nails and toes for an occasion and asked for either Victor or Julie and kinda got the feeling it ticked him off cause I didn’t want another bad nail job. He asked something to her after I asked and then I was told it would be 45 minutes in a snappy way. There was 1 person in the nail station so didn’t understand the timing but it’s okay there are lots of other salons and we can spend our 200 to 300 a month there.
My last set was sharp and my toes had snags that caught my sheets!
Absolutely loved my nail experience here. The lady who did my nails did such an amazing job. She was very nice and she gave just what I asked for.
I love going here! Nathan is very nice and takes his time on my nails. Before I get up for the chair he makes sure I am happy with them. I highly recommend them!
The owners Nathan & Julie are true professionals. I love that the establishment is CLEAN. They are also attentive to ensuring you are pleased. If you want your eyebrows done I suggest you ask for Jen. I would ask for Nathan, Julie, Kim, or Litzie.
My daughter wanted a butterfly but love the color and I too loved the color but no design
upsetting experience, they do great nails but they don’t take appointments nor do they take costumers in order of which they came in multiple times i’ve waited hours to get nails done even when i was there 10 minutes prior to them opening to get there first then i had to wait 2 hrs in between my pedicure and my nails to the point my skins peeling and very dry from how long they soaked my hands in acetone and this is the 2nd time my mom left before she could do here because of she couldn’t be there for 5 hours just for a mani pedi. appointments would make this the perfect nail salon
Quick Facts About U.S. Nails
U.S. Nails place appears to have both strengths and weaknesses based on the comments provided. In order to analyze these, we will categorize the comments into strengths and weaknesses and provide a detailed explanation for each.
Strengths:
1. Attention to detail: One customer mentioned that the nail technician, Nathan, paid attention to detail and did an amazing job. This suggests that the staff at U.S. Nails place has the expertise and skill to provide high-quality nail services. Attention to detail is crucial in ensuring customer satisfaction and creating a positive experience.
2. Clean establishment: Another customer praised the cleanliness of the salon. A clean environment is important for both hygiene and creating a comfortable atmosphere for customers. This indicates that U.S. Nails place prioritizes cleanliness and maintains a professional environment.
3. Professional owners: Several comments mention the professionalism of the owners, Nathan and Julie. This suggests that they are actively involved in the salon and strive to provide excellent customer service. Professionalism is key in building trust and establishing a positive reputation.
4. Good job done by experienced staff: One customer mentioned that they have been going to U.S. Nails place for a while and usually get a good job done. This implies that the salon has experienced staff who can consistently deliver satisfactory results. Repeat customers are a testament to the quality of service provided.
Weaknesses:
1. Inconsistent service: One customer mentioned that the quality of service depends on the specific staff member. They mentioned that the newer staff members do not always provide a good job. This suggests that there may be inconsistency in the level of expertise and skill among the staff members. Inconsistency can result in a lack of trust and dissatisfaction among customers.
2. Poor time management: Some comments refer to long wait times and delays in service. One customer mentioned waiting for hours to get their nails done, while another mentioned having to wait for a long time in between services. This indicates that the salon may struggle with time management and organization, which can lead to frustration among customers.
3. Inconvenient appointment system: One customer expressed frustration with the lack of an appointment system. They mentioned that not being able to make an appointment resulted in long wait times and inconvenience. This suggests that U.S. Nails place may need to implement a more efficient system for managing customer appointments in order to improve customer satisfaction.
4. Lack of design options: A customer mentioned that they wanted a butterfly design but were only offered a solid color. This indicates that the salon may have limited options for nail designs. Offering a variety of design choices is important in meeting the preferences and expectations of customers.
In conclusion, U.S. Nails place has strengths in attention to detail, cleanliness, professionalism, and the ability to provide good results. However, the salon faces weaknesses in terms of inconsistent service, poor time management, inconvenience in the appointment system, and a lack of design options. These weaknesses can negatively impact customer experience and satisfaction. Addressing these weaknesses by improving staff training, implementing a better appointment system, and expanding design options could help U.S. Nails place enhance its overall service quality and attract more customers.
Place Pictures
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | 02:00 AM - 05:30 PM |
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