Treasure Island Resort & Casino Info
Amenities
Other
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Pool
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Spa
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Free parking
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
I have been here 2 years in a row for company Christmas parties. Both times the catered food was great quality but lacking slightly in preparation. Overcooked steak, chicken and fish. Shrimp platter and other appetizers were excellent. Oreo cheesecake was way too sweet and lacking in true flavors. Hotel staff was attentive and quick during check in, rooms are a bit older but very clean. Definitely need to add phone charging plugs next to beds. Windows are large and have a great fresh air feature.
Have stayed several times. Hotel/rooms are ALWAYS immaculate. The showers are great. Beds are incredibly comfortable and clean. Hotel itself is quiet and secure. Definitely one of the nicest hotels I've ever stayed at, and have nothing negative to say. We will absolutely be back!
I came down here for my sons birthday,
All the kids and myself walked into the pool and I was told I needed to exit the pool to go back to sign a waiver . Which is fine I get that . I went out to the desk to sign the waiver and when I come back into the pool the group of boys I brought were now all outside of the pool and I was immediately scolded by this lady in the skirt. Saying that my kids need to be supervised. I let her know that I was asked to go back out and sign the waiver.
As I was setting my stuff down and taking my clothes off, some of the boys went into the pool where the basketball hoop was. Before I could even get situated the lady in the skirt came over again and said that I need to be able to supervise the kids. I let her know that I was simply taking my clothes off that were covering my swim suit. Mind you none of the water is over 3ft 6 in and all the kids that in had with me are great swimmers all over the age of 10. There is kids running around with no adults in site of them. And even kids in the ‘adults’ hot tub.
I specifically bought a swimming pass with plans on going in the hot tub while these kids play, had I known that I needed to be right on top of them watching them. I wouldn’t have bought a swimming pass. The life guard in the chair I guess is the referee of a basketball game that I’m already being forced to watch.
I honestly cannot believe the service I received here tonight .
Can happily say I will not be back and supporting this casino. I would have been better off taking the kids to a hotel swimming pool with no lifeguard on duty.
Update I got kicked out of the pool by 6 security guards after asking to speak to a manger due to the fact we kept getting harassed.
Stayed in buffalo tower..$302.00 a night. We had No hot water for our showers, no fridge, and no microwave. I should have checked the amenities. That may have been my own fault...We still would have taken the room regardless if this was our only option...Our friends room had a fridge. Not sure why some rooms have one and others don't..We paid the same. They do have an ice machine on the floor for a cooler.. For 300.00 a night I expext a hot shower however..Rooms were clean except the windows looked very dirty. I saw another review here, they also did not have hot water. Just be aware ...you might be taking a cold shower. and yes, we let the water run for quite a while before taking a shower, and my husband and I both had cold showers., so the hot water never came...
My first trip to this casino and I was overwhelmed by how clean it is. No smoking except designated areas which are partitioned off with glass doors. You walk in to a pleasant smelling, attractive area that is actually welcoming. The campus is enormous, including a bowling alley amongst other amenities. Staff was extremely helpful and nice.
We stayed in the Buffalo wing. It was very old, clean but no refrigerator or microwave. Plug-ins were few. It was a handicap room. The bathtub was a high tub. It's hard to get in and out of. Very disappointing! I have stayed there before and there were no problems. But this was not a pleasant experience.
The room prices are out of control. Expect to pay $200-$300 a night during regular activity. Should be $125-$140. I manage a hotel chain…..The staff is incredibly rude. My wife had a boot on for an ankle issue and although they could see her, they made her come up and get a drink as it’s a one drink per guest rule. I did well on the floor, but I think it’s just because I have a lot of money to gamble. Wasn’t really loose gaming, wasn’t tight. I just had to money to play till I was up. At this point, I suggest you choose ANY other casino! I go to Vegas 2-3 times a year and Jackpot every couple months. Treasure Island isn’t even close to as fair priced or pleasurable of an experience. Disgusted!
We stayed in the Buffalo tower. WARNING: Don’t do it. They only had a smoking room left. So we thought…. How bad could it be. We can put it with a smoking room for a single night. WOW… it was worse than ANYTHING I’ve ever smelt before. I would rather sleep on a bar floor. it was NASTY. |I cannot even imagine how anything could be that bad. The hallway just outside the room, was ok. But the room…GROSS. Never again will we do that. The room was Falling apart and dirty. The furniture was nasty. I took pictures. It was bad. The windows by the elevator. NASTY. We used the room until we were done swimming and drove home that night.|Please TI, REMODEL that dump.|We previously stayed in one of the other towers. And it wasn’t this bad.
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