Disney's Grand Californian Hotel & Spa Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Pool
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Spa
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
We stayed in a 2 bedroom suite facing the pool. While it was a lovely view and the beds were very comfortable, the rooms are beginning to show their age. They look like they haven’t changed since we stayed there 10 years ago. We loved the shower and the spaciousness of the suite. Definitely plenty of room for our family of 6. Lots of toiletries to use including a dental kit, loofah & wall mounted shampoo, body wash & conditioner. The cons of this hotel is that it’s way too busy and it’s tough to snag a reservation at the onsite restaurants without advanced planning. There was rarely a place to sit in the lobby and it was quite noisy. Our kids did enjoy the bedtime story & pictures with Santa, but it was challenging to hear him due to the acoustics of the lobby. We were disappointed to learn that even as registered hotel guests spending $2k a night on our suite, that we couldn’t take our Disney rental stroller into the hotel. We wanted to take a short break in our room and return to the parks after we let our kids rest. They made us park it outside the metal detectors. When we returned to retrieve it an hour and a half later, it was gone! There was no offer by the staff to bring us another stroller so we had to walk all the way back to the stroller rental kiosk in front of Disneyland to get a replacement. What a huge inconvenience and we barely made our lightning lane reservation at DCA. This was a very lackluster hotel guest experience that Disney needs to improve upon and it completely negated the perk of us using the hotel guest entrance into DCA. The housekeeping, bellmen and room service staff are quite exceptional, but in the future, I think we will opt for the Presidential suite over at the Westin, because there just aren’t enough luxury perks offered for the price of the suite.
Overall we love this hotel. Staying here really brings MORE Disney magic after (or before) a day at the parks. The location truly can’t be beat, it’s so convenient.
The ambiance of the lobby, the staff, the cleanliness of the rooms- all great. We love the Downtown Disney view!
The only thing that is a bit frustrating is the water temperature in the shower- cold showers both morning and night… I am surprised I haven’t seen more reviews about this as we have had this experience with two separate stays. It’s not a deal breaker, but would definitely like to take a warm-hot shower.
Our stay at Disney’s Grand Californian Hotel was nothing short of magical! From the moment we arrived, the service was impeccable. The staff, whether it was the parking crew, bell hop, front desk receptionist, cleaning crews, waiters or security went above and beyond to make our visit special, treating us with genuine warmth and Disney charm. Every detail was thoughtfully handled, making us feel like VIPs throughout our stay.
The hotel itself is stunning, with its breathtaking craftsman-style architecture and luxurious amenities. Our room was spacious, beautifully designed, and incredibly comfortable, offering the perfect retreat after a day at the parks. The direct access to Disney California Adventure made everything so convenient, allowing us to maximize our time enjoying the magic.
It’s clear that the team at the Grand Californian takes pride in creating an unforgettable experience for their guests. Whether you’re celebrating a special occasion or simply looking for a magical escape, this hotel is worth every penny. We can’t wait to return!
Absolutely not worth the price. The resort is beautiful aesthetically but the rooms are no better than a budget airport hotel. The food was served with plastic forks and had sat under the heat lamps. You can self park but you need to drive across the street to a separate parking lot or fork up $30 extra for convenience. I would rather stay at a cheaper resort for the early access. Paid the same rate for actual resorts around the world. This is a Disney multiple for price to quality ratio outside of the beautiful lobby.
Welcome Home!
The rooms are clean, (most) of the staff is very friendly, they keep up a good appearance, and the location is absolutely perfect for Disney, California Adventure, and Downtown Disney.
However when we checked in, they never notified us our room was ready until we checked in for a third time. Apparently someone simply didn’t send us the text message and we ended up missing our reservation since we had to wait for nearly an hour.
We’ve never had that experience before and I have noticed a decline in their overall customer service within the past two years, but most everyone else was very helpful and kind and the atmosphere was wonderful.
If you are able to stay here, please do. It’s an overall wonderful experience.
An all-around great place to stay. Rooms are spacious, the beds are very comfortable and the room was incredibly quiet. A couple of drawbacks though for the price of the rooms. The towels were nice and large but not at all soft, and the TP was about as cheap as could be. Although there is a mini fridge, it is small. One last thing, no microwave so no way to reheat leftovers.
The best part of the hotel used to be the lobby (it’s gorgeous with a warm fireplace), now it’s the worst. You pay $850/night to stay here and you can’t even get a seat in the lobby. Park goers (who are not staying at the hotel) camp out in the lobby all day and all night with takeout food, etc to scroll on their phones and rest their feet. I’ve stayed here countless times and it’s impossible to get a seat because people camp out for so long in these seats. At this nightly rate I expect to be able to get a drink and enjoy the hotel. The Grand Californian management needs to do better
What a great resort! We had previously stayed at various Disney World resorts in FL but the Grand Californian is the BEST by far. The hotel itself is nice, clean and the employees are all so friendly and helpful. The location can not be beat! I couldn't believe that within 5-10 minutes I could be at either park or downtown Disney. SO different than the Disney World experience where transportation to/from the park takes time and planning. We did visit the spa and had a great experience here as well. This hotel feels a bit more upscale than most others. Can't wait to visit again!
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