Atlas Broadband Oologah Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
Not worth it, having constant drops in service and latency is terrible. Called about it many times and they even said they found the problem on there end and would call back after doing more testing. No call, and I have the same problems.
The worst customer service. Wifi has been out for three days and all they can tell us is "they put in a ticket" with no ETA on when they can get someone out here to fix it. How do you not know when you can get someone out here to fix a service you provide?
Been with Atlas for several years. I didn’t have an altogether horrible experience however, the service was never as fast as what i was paying for. Verizon is far better at half the price now.
The worst WiFi provider!!! I have had atlas for 2 years and have them schedule to cancel services on 12/31. Their WiFi is so off an on and when you call to get your account credited they argue about how you didn’t call at that very second to report the outrage. How am I suppose to call the weekend of 10/07 when offices are closed? When telling them to be sure to cancel on 12/31 they then ask if I just want to cancel now. How do I cancel now when I have to work with WiFi? I can’t call another company at this very second and have a new WiFi provider in the next 30 min. They do not care about keeping tenured clients or making their clients happy. If there is another WiFi provider available go to them before Atlas broadband!!!!
Since the Father’s Day 2023 storm, I have been without reliable internet. For the past three weeks at least, I have had no internet. Two calls made and was told they “hoped” to have the tower repaired the next day. Still no internet. Now when I call, I get the message they are experiencing “unusually high demand in calls” and am given the option to “press 1 and leave a message for a call back.” Three times I have done this and no call back. I just now called, during business hours, and decided to wait on the line. After five and a half minutes, it automatically went to a voicemail box that is full and cannot take more messages then disconnected the call.
They are operating like they have a captive audience, and in some respects they do. It would be nice if they cared for their costumers.
At least once a day, if not twice, even with clear skys, there seems to be an outage or slow connection speed. Is the sun a problem at 09:00 to 10:00 in the mornings? Do they throttle in the evenings?
People never cease to amaze me. This is a small company that really does all it can to provide services for those who have no other options. My internet was always great before the storms hit this year. Is spotty internet to be expected after several storms swept through in a month and practically destroyed whole towers? Of COURSE! I called them once and they credited my account for the missed time and have a tech looking at my ongoing issue that started after the bad weather. So can people please stop complaining and realize it’s not all about y’all? There are worse things in life than local internet outages.
I wish I could give 0 stars. Customer service is horrible. Prices are horrible for the amount of time that you actually have internet and can use it... I can't wait until Bolt comes this way so we can finally have Fiber.
Quick Facts About Atlas Broadband Oologah
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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