AtlantiCare Regional Medical Center, Atlantic City Campus Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
Pictured below, is the absence of compassion.
This woman, brought in by ambulance, was wheeled into the waiting room in obvious abdominal pain, stating, in fact begging in the best English she could muster, to lay down.
My wife and I were there eagerly waiting for news about a family member who had been taken into the ER by ambulance. Politely and patiently, we asked three times over three hours for any news, any update, anything, only to be essentially told the ER was very busy and to just wait longer. Eventually we were told someone was going to come out and speak with us, but 45 minutes later, after my hands couldn’t take any more wringing, that hadn’t happened either.
During this entire debacle, the first hospital employee to approach this woman, seeing her distress, asked if she needed to throw up, but the woman didn’t answer. A moment later, a male employee emerged from triage with a vomit bag. When she pushed it away, saying she didn’t need it, he uncompassionately told her to take it anyway. They went back and forth three times, and he ultimately shoved the bag into the basket behind her chair and retreated back into triage, because he had done his good deed for the day.
Moments later, just before this picture was taken, she slid to the floor in an obvious attempt to find a position of comfort, only to have security arrive moments later and insist she allow them to place her back in the chair, telling her she couldn’t lay on the floor. She protested, and eventually one of the guards went to the triage door in what seemed to be an attempt to get their opinion. Unfortunately, the soulless pig that happened to be closest to the door explained, in the most contemptuous voice she could muster, the woman did not fall, she watched the woman lower herself to the floor, and that she was fine. Somehow, the woman’s presence on the floor and her obvious distress was overshadowed by how she got to the floor and whether or not it was all an act.
Moments later, as vomit bag guy walked by again, she asked him to be placed in a bed. Barely breaking his stride, he told her there were no beds available and that they were doing their best. Since then, 25 minutes later, they have taken two other walking patients into the ER, with one of them suggesting this woman be allowed to go ahead of them. She has moved herself six times in an effort to find a position of comfort, and has given up on requesting help from the staff.
Four hours later, on our way back to another waiting room, still with zero news in hand, I again heard all about how busy the ER was while I snapped a second picture.
Compassion people. When all it takes to get a woman off the floor is for someone to slap a sheet on one of four empty beds, it only takes 2 minutes of compassion to make it happen. In a department where the employees facing the waiting room have maybe had a little too much inner city ER interaction, the compassion ran pretty thin. But when the department failed to recognize that something as simple as a 60 second update would have given me all I needed to stay calm, how can they be expected to see a woman on the floor?
My husband was brought to the hospital by ambulance over the holiday weekend. He was given appropriate testing and admitted for obversation on the neuro/stroke floor. The staff there was kind and caring and efficient, from the aides, nurses, housekeeping to the doctors and staff. They arranged for a piece of equipment for home use and a transfer to a rehab. This trip, although upsetting as an emergency is, was made so much better by the friendly, caring staff. Thank you ACMC, CITY DIVISION from our grateful family.
Do not go to this hospital I just left the ICU unit because of the lack of care that the staff and nurses have for you. They do not respond when you ring the nurses bell they treat you like your an inmate more than a patient and they don’t care about your health or well being … I wouldn’t recommend that anyone goes to this hospital .. go to Inspira in vineland Cumberland county they love their patients and they will take care of you. You will end up dead if you go to Atlantic Care.
Have been waiting for 3 hours and people are going to the back that came after me. I have chest pains and been in pain for 2 days. I am sweating have rapid heartbeat and nasea I had an EKG done and heard nothing. I’m so confused on how this takes so long when it’s called fast track when they are so slow. I feel like I will pass out at any time. It is taking all my energy to sit here and wait for someone to help me. I feel like I will die.
I would like to thank Lauren the paramedic on Atlanticare SCTU. We arrived and weren't sure where to go and she personally walked us where we needed to go, was so kind and helpful, and overall a great person. We were coming from over 2 hours away and were unfamiliar with the hospital and we were extremely fortunate to have run into her and her partner. Atlanticare is lucky to have such a great person employed to their hospital.
I would also like to thank Malia on 6Harmont for the exceptional care she provided and assistance she gave. Malia is a dedicated and passionate nurse who cares about her patients and that is clear. Malia is an asset to that department and to your hospital and should be valued. Malia went above and beyond to ensure everything was done correctly and took time to assist us with any request.
Thank you to these two people in particular for going above and beyond. Compliments tend to not happen in healthcare anymore but you both need to know you are both phenomenal!
My mom got sent here from her from her doctor's office via ambulance to rule out a stroke. She then got discharged the next day only to have a full blown stoke 36hrs later. Rushing out a patient with new presenting symptoms of a stroke (who also has a history of having a stroke) really makes me lose the little respect I had for atlanticare. Not a good place to bring family.
Came to the hospital at 9am sore throat, you can feel my neck swelling up, chest hurts from coughing so much. This hospital has gone downhill so bad. The took me out of the bed set me in a waiting area for a doctor to come and talk to me I swill never return here again. If I have to go to my doctor in the morning cause they was to lazy to do their job I will see a lawyer.
I have never met such rude people. We are here to see sick loved ones. No need for harassment at a hospital. If you don't like your job leave
Quick Facts About AtlantiCare Regional Medical Center, Atlantic City Campus
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