Atlantic Health Urgent Care at Edison Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Accepts new patients
Other
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LGBTQ+ friendly
Best WLM Reviews
We had come twice before… everyone was always so nice and would get right in. however, both of those times there was nobody there but us. Today, we definitely felt like we were an inconvenience in regards to attitude. There was someone already waiting and continued to wait while I could see all the ladies chitchatting in the back. I finally said something, and they eventually got him in, but they fully traded him and he left before they even called us up. I’m realizing, that they only help one person at a time which makes their wait times, crazy long! I also read all the negative reviews and there were a lot about They’re lack of treatment with breathing problems, which is what we were there for! just as they were getting ready to call us in, I decided that I was too nervous that they wouldn’t take care of him properly and we left. (Bonus, they had someone putting used tissues in the tissue box and it was sitting out in the waiting area ???? (Bonus: If you look, this company doesn’t even address the negative reviews where most companies would on Google. That’s a sign in itself if you ask me.)
I couldn't give it 4 or 5 stars only because the wait was ridiculous with only 1 person in the place. After the first hour my wife spoke to the receptionist and asked what's the hold up. The receptionist responded that there is only 1 provider and the others have called out. Honestly instead of her telling us she will call us very shortly we wish that she just told us it will be a wait as there is only 1 doctor. Place was clean and parking isn't too bad.
The way these Urgent Cares that perform pre employment drug screen, but fail to provide the testing hours vs the business hours, is both unprofessional and potentially detrimental to clients lives. This location clearly lists as open for testing until 8pm during the week, with no separate hours for testing. However, upon arrival, you’ll be told the won’t do pre employment testing beyond 630pm. I quite literally chose this location, 30 minutes from my home, solely for the hours and the fact my current employment often has me at the office until close to 7. Failing to provide accurate information can severely affect both prospective employees And the employers that are trusting that these locations are providing accurate information. Incredibly disappointing that this location thinks this is an acceptable practice.
I've gone here several times for various ailments and have always been well taken care of, but the experience I had a couple of days ago was amazing! I badly sliced my index finger with a kitchen knife. It was a deep and bloody gash that took 7 stitches. I called first to see if they took my new insurance (they did) and drove myself over. The woman at the front desk (Darla) was very compassionate and composed. She got me signed in ASAP and I was seen by Rachel Pagen (APN) and Lizbeth Samchez (CMA) They both immediately took control of the situation in a calm and collected manner, both of them showing great compassion. Dr.Pagan took her time to stitch up the wound---asking me constantly if I needed more numbing agents for my finger and if I could tolerate the pain. Her compassion and expertise was VERY much appreciated! Ms. Sanchez was fantastic as well, acting in a cool, calm, compassionate manner the whole time. They were a great team. I am very grateful to them.
I scheduled an appointment and completed my forms on line. Arrived and was taken right away. Patricia Okorie who was the Nurse Practitioner who saw me was terrific. She was very knowledgeable and prescribed exactly what is needed for my sciatica attack being mindful of the medication I take regularly. I am very pleased with my experience. Let me not forget the receptionists who were efficient and very kind. I definitely recommend this facility.
I’ve been here twice before and I was very satisfied. But this review is about a recent visit and that has changed my mind. The whole process took me 1.5 hours - srsly? an urgent care?? The nurse was rude and did not want to say a word. After seeing the doctor, I was told to wait for my result in the room. 30 minutes after, nobody came in. I had to go out and ask for an answer. And I heard them saying oh she’s still in there? This is extremely unprofessional. Being an urgent care facility, not wasting people’s time is the least you can do. I will not return.
Been to this place several times now, they're great. Pat (or Patty?) especially was great, she took the time to explain everything well and answer all my questions. Some doctors just want to get you in and out the door as quickly as possible. People here complaining about wait times must have never been to a doctor's office before. Having to wait half an hour or so is pretty normal. (Try going to the ER! Lol.)
Now I’ve been here before in the last 3 yrs , today’s visit I’m now 2hrs wait and the receptionist has already allowed someone ahead of me that came in 15minutes after me which was a walk in , when I got here receptionist said could be a hour wait , what a disappointment, I’m sick to now I’m aggravated, due to the belief I wait my turn I get what I should, honestly one of the last times I was here they had to have the police escort one of there employees
Quick Facts About Atlantic Health Urgent Care at Edison
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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