Atlanta Marriott Suites Midtown Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free Wi-Fi
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Air-conditioned
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Breakfast
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
This hotel is centrally located to the Emory hospitals, which is precisely why I chose to stay. It's a lovely hotel with most of the amenities one could need. The rooms themselves are carpeted and could use an update. There are very few USB outlets, and none that work (in my room). It isn't a giant problem, as I used the television to charge my watch and the wall outlet to charge my phone.
The staff are all friendly and even jovial, which is refreshing. Valet is quick, polite, and responsive. I'd stay here again.
I'm one all for writing about fantastic service. We arrived at the Marriott Midtown, and were placed on floor 19. I use a wheelchair, and when we got to floor 19, there was a small shower with no seat, and a tub. Being that we were only here for two days, i didn't think much of alternatives. But, while that thought went through my head, I got a call on our phone from the front desk. Timothy, at the front desk, was calling to ask us if we wanted to relocate. He said there might be a spot on floor 3 that has a roll in shower. I asked if it had a bench and he said he wasn't sure. So, he gave us a key to go check that room out, see if it had a bench, which it did. He then switched us from our room on floor 19, to 3, with the accessible shower. That's top notch service. The room is spacious, the shower pressure is fantastic, the bar has great service, and all together, this ended up as one of the greater hotel experiences I've had. Thank you all for being amazing.
The room was nice and spacious. No microwave and didn't smell nice. Smelled like the carpets needed cleaning. Opened the balcony door, and that helped. Other than that, my stay was pretty good.
This was a great location for a work trip and a weekend enjoying Atlanta. The staff was very helpful and friendly and the rooms were well-maintained. I want to especially recognize Suzette at the front desk for being very accommodating and making sure we had everything we needed for our stay. I travel to Atlanta frequently for work, and I plan on returning to this hotel.
Decent place, we had a mostly nice stay. We took our kids to the Georgia Aquarium which was only 2 miles away, just go earlier than we did. The staff was extremely friendly and accommodating and the service overall was excellent, Blaise at the Valet parking was excellent and extremely friendly and professional as well as the front desk clerk. The views are great as we were on the 9th floor, we ordered food for the room and had requested some paper plates and extra napkins and when our food was delivered there was non of the extras we asked for but we were able to make it work. The one big draw back is the street noise below, it being a Friday night it was extremely noisy until about 2:30am. Rooms are older but spacious, no microwave and overall not bad, we were a family of 5 and had a good time. The hotel does have a restaurant and there are plenty of food choices all within walking distance, and Atlanta is much cleaner than Downtown Denver.
Very disappointed and frustrated with this hotel. My travel coordinator booked me a room with Courtyard Midtown for 4 nights and prepaid the room. I decided to check out after the first night. Upon check in, they have charged me a total of the room plus $50 for incidentals when they were just only supposed to charge for incidentals. The next day, they charged me an additional $50. The front desk agents did not know how to help me. I called Marriott customer service and they didn’t know how to answer my question either. They said that I need a manager but there was no manager upon check in, nor when I checked out at 10 AM. I had called the manager from the business card to that an agent gave me but he did not call me back. The front desk agent called me eventually and said that the manager had transferred the charges but there’s no apology nor explanation for the issue. It’s very upsetting, and disappointing. I do not recommend this hotel.
A very dated hotel that isn't the cleanest. Someone's sock under the couch, a used water glass under the bed, a light bulb in the bathroom that wouldn't go out all the way when the switch was off, a broken balcony door latch, the thermostat directly under the air vent so when the air kicked on it would immediately go off thinking it had cooled the room, the bed was comfortable though. Also, when I brought the broken balcony latch to the attention of the front desk person the response was something to the effect of "ill tell them but no one can get up there but Spiderman so..." which wasn't the customer service response I expected.
The hotel lacked what felt like some basic amenities. The annoyance of having to initially pay for wifi and being reimbursed is wild. They also don't offer any complimentary breakfast. They also don't have any vending machines to force you to pay the lobby prices. $5 for a Gatorade? Woof. The fitness center was also less than ideal with too many treadmills and not enough other equipment. I did appreciate the filtered water that was available but that was it. I did enjoy a dinner at the hotel bar. While it wasn't our original plan the folks there took good care of us and the steal was good.
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