Atlanta Marriott Northwest at Galleria Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Pool
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
I had an extremely disappointing stay at this hotel, and I would not recommend it to anyone. Here’s why:
Horrible AC: The room's air conditioning was barely functional. It struggled to cool/heat the room, leaving it uncomfortably warm and stuffy or freezing cold.
Uncomfortable Bed: The bed was a nightmare—hard as a rock and squeaked loudly with even the slightest movement. I barely got any sleep.
Tiny Bathroom Door: The bathroom door was shockingly narrow, barely 2 feet wide, making it inconvenient and awkward to use.
Old and Outdated: The entire place feels like it hasn't been updated in decades. The décor and amenities are old, worn-out, and unappealing.
Ridiculous Parking Fee: $24 per night for self-parking is outrageous, especially considering the lackluster overall experience.
Unpleasant Staff: The front desk staff were unfriendly and unhelpful, adding to an already miserable stay.
This hotel desperately needs a major update, both in terms of its facilities and customer service. Save yourself the trouble and book somewhere else!
We had a wonderful time. However, I have 2 complaints. First, the toilet in our bathroom (on the 10th floor) was so small and low, as a senior citizen, it was really difficult to get up and down. They're clearly older, and need to be replaced. My second complaint is that there are NO restrooms anywhere near the conference/event rooms. Our Christmas party, being held in the farthest room, was a ridiculously LONG walk to use the restroom!! They really should look into changing that. If you're going to hold events, you should account for the fact that folks WILL need to use the restroom, at some point, during the event. Other than those two things, the party was wonderful. The food was amazing and the staff was truly helpful!! We had a great time, except for those 2 exceptions.
We got a good deal at 96$ for 3 pax although it could accommodate 4.
We were at the ground floor with pool view.
Rooms had most of the amenities needed it also had a small fragrance kind of think for pillows to use before sleeping.
We did not take breakfast buffet. It was priced at 20$ per pax.
Parking was 24$ per night not included in your room cost.
My son and I stayed here for a quick weekend getaway so we could catch some baseball games. Perfect location to walk to and from the ballpark. We were surprised to learn there was a shuttle that will take you to and from places within a 3 mile radius which was great! Jimmy the driver was super friendly and helpful! The hotel staff was very friendly. Room was spacious, clean and comfy. We tried the restaurant late after one of the games and the food was very good! Highly recommend and if we go again would definitely stay here again.
I stayed at this hotel in November 2024. I was charged an incidental fee of 150.00 that was taken out of my account. I checked out 2 days later and it's been a month and they haven't put the money back in my account. I've called several times and no one ever returns my call. It's one thing to stay at a outdated hotel ???? but it's another thing to play with my money. I don't care if it's a penny, it belongs to me. The hold was not released after checkout. How can you send over my complaint when you dont know my real name. Maybe you should have asked me to call the hotel so that we can resolve this matter.
My recent stay at the Marriott was truly exceptional. The rooms were immaculate and incredibly comfortable, providing a perfect retreat after a long day exploring Atlanta. The hotel's convenient location near the Braves Stadium and the vibrant downtown area made it easy to access everything the city has to offer.
I was impressed by the hotel's on-site dining options, as well as the abundance of nearby restaurants. The staff was friendly, helpful, and always went above and beyond to ensure a pleasant stay. I would highly recommend the Marriott to anyone seeking a comfortable and enjoyable experience in Atlanta.
Great location if you’re looking to take in a Braves game. Easy walk to the stadium. The best thing about this hotel is the staff. I travel a fair amount and try to stay at Marriott properties exclusively. The staff here were phenomenal. Very nice and welcoming. I’ll be back because of the staff alone.
As with most Atlanta hotels, no one cares about maintenance here. I stayed Friday & Saturday night. Woken up at 1am when the AC came on, incredibly loud, sounds like the fan is about to tear itself apart. Saturday morning 6am I told the front desk it really needed to be worked on and that I'd be gone all day, she assured me engineering would look at it. Got back to the room at 5pm and they hadn't done anything. Called the front desk and she said engineering would look at it Sunday morning.
So they clearly don't care enough to give you a good night's sleep. They're obviously not doing proactive maintenance either or this would have been caught and fixed.
Won't choose to stay here again.
Room 918
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