Atlanta Marriott Alpharetta Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
Beautiful modern clean hotel with nice staff & comfortable beds! ???? Pretty view from room. Also loved the hot tub. ???????? Breakfast was SOO delicious & there were comfortable booths!!! ???? I mean… what else could you ask for? Thanks.
This is our go-to hotel for overnight getaways as a couple. We leave our kids at home with an overnight babysitter and give ourselves some luxury without breaking the bank. Love the rooms and the breakfast is perfect! Rahsaan was on duty and went above and beyond to make our stay amazing.
Rahsaan made our stay extra pleasant with his friendly and kind assistance. Hotel is beautiful, clean and well taken care of. Outside pool very refreshing and jacuzzi so relaxing. Water temperature is perfect in the two pools and the jacuzzi!! All staff is friendly and respectful. Will be back.
We had great service here all around from checking in, to house keeping, to the bar and wait staff in the restaurant. This has been a great experience and we will be back to enjoy this great hotel. We only wish that there was more help because at times they were asleep little overwhelmed by the large crowd but they did an awesome job.
Great stay at a fine hotel! Stayed one night as we were attending a concert nearby and wanted to lessen the driving stress. Perfect place - beautiful hotel with exceedingly friendly staff. Ashley at ck in was a rock star, so helpful! Both gents at the bar were also top notch - fast with our orders, happy to give advice on getting to/from the concert venue, and they even invited us to drop in for a nightcap after the show. The room was very large, absolutely quiet and the bed super comfy. Huge shower and spotless bathroom. Will def come back if we have concert plans in the future!
This venue is the last place anyone should consider for hosting an event. We recently organized an Asian-themed event here, only to face continuous disappointments. First, they charged exorbitant fees for the event spaces, yet their team displayed a remarkable lack of competence. They frequently made promises they later “forgot” to honor, leaving us scrambling. Astonishingly, they also charge $75 per person for WiFi, while actively jamming cell signals, rendering 5G access useless.
Adding to the issues, we weren’t provided with any table covers, a basic expectation for any event. The day before, we inspected the setup and discovered everything had been arranged incorrectly. Instead of correcting their own mistakes, they demanded an additional fee to reconfigure the setup. Worst of all, the treatment we received was overtly discriminatory; as an Asian group, we were subjected to unprofessional and prejudiced behavior by the staff. I regret ever recommending this venue to a friend, who has unfortunately already booked an event here. We’ll never return, and it’s sad to see a name like Marriott faltering this way.
Great hotel. Clean and love the digital thermostats in the room. Rahsaan checked us in and I tell you this young man is on top of his game. He went above and beyond and made sure our room was feather-free with our allergies. He was so polite and a great gentleman that made us feel as if we were VIPs. Y'all keep him around. He makes your organization better no doubt.
I am writing to express my disappointment regarding my recent stay at the Atlanta Marriott Alpharetta on 9/20/24- 9/22/24
Upon my late arrival, I was met with an inattentive check-in process. There was no greeting, no guidance on the location of the elevators, and no mention of the hotel’s amenities, which was unexpected for a Marriott property.
While the room itself was adequate, it fell short of the standards I typically associate with Marriott. The absence of a mini bar, safe, and limited bathroom amenities left me underwhelmed.
The situation escalated significantly when going to brush my teeth I found a large bug in my plastic cup. This not only raised concerns about the cleanliness of the room but also made me question the overall hygiene standards. I was eager to check out as a result of this experience.
I reported the incident to the front desk and was told that a manager would reach out to me. However, after not hearing back for four days I followed up and was promised a call the next day, which also did not occur. The lack of communication has been particularly disappointing, as it reflects poorly on customer service.
I believe that addressing these concerns promptly would greatly improve the guest experience
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