Astria Sunnyside Hospital Info
Amenities
Service options
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Language assistance
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
Save yourself the trouble. Go to Prosser. I can't believe this hospital is not up to par with one that is smaller, let alone in a smaller city. I have been there for emergency care, and I was not impressed with the treatment I received. The doctor had no compassion whatsoever. And he had a bad attitude. I only went there because I thought I'd get great service. Nope. Also, I hear they pay their employees poorly. You can totally tell because they look unhappy. Maybe that's why the quality of service is bad. Do better.
0 stars if it would be possible. This is the worst hospital I have worked for in my entire life. As you will see staff has been sucked to the bones, and it shows as you can attest for yourself from the negative reviews. Staff is incompetent at best and negligent at worst, I have upper management asked me to lie on their behalf.
Procedures are "winged" as the amount of work is overwhelming and the time to care on an individual is all but a blink of an eye. I have seen people be discharge who would have a serious case for negligence. I left because I would rather not be paid to disregard my morals and cause someone conscious harm.
Just spent 2 days in the Family Birth Center and the nursing staff are amazing. They take the time to answer your questions and don't make you feel stupid. They are expert baby-handlers (as a new mom I was in awe). And they obviously care for their patients.
Took my son to ER, I felt like all my questions were answered. Doctor checked my son and I requested if his lungs could be checked due to his horrible cough. Dr had an Xray be done and said my sons lungs looked healthy no, sign of pneumonia. Thank you nurses for all you do and always checking in on us. Staff was friendly, waiting time was about 2 hours since we were waiting for xray results. I appreciated the nurse who kept checking in on us. Your staff is amazing! Blessings to all!
So my family been asking for a fan for my brothers room took 24 hrs to just tell us that we can bring our Owen and there dame ac in my brothers room doesn’t even work just has heat and off option I’ll definitely recommend prosser.
I waited 5 hours supposedly for a pregnancy test to be able to get a cat scan. Terrible service. I asked my nurse several times how long it would take for my scan. She did not follow up and left her shift without ever following up with me. Outrageous that no one followed up on labs and why it would take so long for a pregnancy test. I just had one at urgent care, who sent me to the hospital. I will never go back to this hospital. If you have endless time to waste and horrible nurses, then this hospital is for you.
I grew up in sunnyside and sunnyside hospital was never this bad. (This was over a year ago but still important to include) When my son had jaundice just 2 days after being born and had to be admitted, they forgot to put on the ankle monitor, and when they did, it wasn’t even on. One of the nurses the following day noticed right away and corrected it. Later, they had maintenance working in the room while I was in there with my son to fix a broken sink. One of the medical staff (nurse I think?) smelled absolutely horrendous and had hot Cheetos fingers and breath. She would not wash her hands or put on hand sanitizer when entering the room with my newborn. My son was born in Prosser and the service is night and day. Since then I’ve gone back and recently (a few months ago) they didn’t catch that my son had a bursted eardrum. He was in so much pain and they did nothing but make us wait for over 4 hours. All to tell us they don’t know why he’s crying. So I took him to Prosser the next day where they got him help right away. During those 4 hours at sunnyside hospital, all we would hear is the medical staff laughing and talking and eating. At one point someone came in the room and forgot we were in there waiting.
I swear it was never this bad growing up. I would love to see it be better because having a hospital in sunnyside is so important and I think the community deserves better. I’ve seen better from sunnyside so it just makes me sad to see it get to this.
Referral process-my daughter was referred to Seattle children’s hematology by her doctor. I called to see the status of this particular referral. I was first told that it was waiting on authorization. I told the referral coordinator that this referral did NOT need authorization as I had checked with my daughters insurance provider.
Referral coordinator said no it’s actually waiting approval from Susie Bosch with administration to be sent outside of Astria because we have hematology. It’s standard that we refer within Astria first.
Excuse me, someone with no medical background is “approving” my daughters referral be sent outside of Astria!?Despite what the doctor had ordered.
No one’s care should be delayed because they would rather see a doctor not affiliated with Astria.
1. You’re creating a delay in my daughters medical care.
2. You’re violating HIPAA because there’s absolutely no reason you need to be involved in my daughters referral process.
3. It’s extremely unethical, making people have approvals through management or administration to see a provider/physician outside of Astria.
Quick Facts About Astria Sunnyside Hospital
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