Astoria Hotel Info
Amenities
Other
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Free parking
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Free breakfast
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
For the price of the hotel, compared to others in the area, I was expecting the same quality of a stay as a best western. However, the hotel is a mess. It seems construction to remodel the hotel is ongoing and the quality of the work done is poor. There is ripped wall paper, unfinished paint jobs, door signs that are hung in a disorderly way across the halls, boxes of equipment everywhere, including hallways and common areas such as the breakfast nook and fitness room. The breakfast space was packed with boxes with only a few tables to eat at which were half taken by construction crew members who were working on the hotel (no where to sit). The workout room, nothing was connected but 1 treadmill which was wedged between large boxes of furniture. The room we were in was unfinished - door was impossible to open as it appears to be aligned wrong, no amenities in the room such as cups, ice bucket, microwave or coffee machine. Room only had the bed and a tv. When we asked at the front desk for a bucket for ice, we were informed there were none in the hotel. For the cost of the hotel, this was very disappointing experience and I would not stay again. Highly recommend other hotels in the area and to avoid this one until construction is done.
I called the day before our stay, specifically to enquire about the recent reviews stating the pool/hot tub were closed. The front desk assured me that the pool, spa, and fitness room were all open and functional.
When we arrived after 12 hours of driving, I was very ready to enjoy the hot tub. We got down to the pool area and see a chair with a note blocking the hot tub, stating it was closed. Definitely not happy as this was the main reason I had selected this hotel AND the front desk had told me it would be open. Will not be using this hotel for my trips ever again.
A few other side notes, the rooms appear to be updated but it is either unfinished or poorly done.
Conclusion: Avoid this hotel, pay a little extra for a better stay at one of the other options.
Positive: The mattresses seemed new. Room was cool and comfortable. Negative: It is ripped up because or remodeling and it seems like it has been in the state for awhile! That in itself made it uncomfortable and awkward. Boxes everywhere. Debris. The staff wasn't overly pleasant either.
This whole place was a disappointment. Perhaps you should close if you are remodeling. I booked this place months ago. It was a mess. Pool and workout rooms were closed. Breakfast area was over run with boxes. I waited over 30 minutes for food to get refilled but they only brought out more muffins. No hot food for an hour. Wasn't a place to sit anyway with boxes everywhere. I grabbed a couple of muffins for the family and we went back to our room to eat. Didn't really get anything that was promised for the money we paid.
Partially under remodeling. But our room was great, she even made sure we were near a door so we could run our pooch if needed. Breakfast was good too.
Astoria hotel, just keep driving.. Don’t stop there!! We stayed 2 nights in this place, we have regret for choosing this place, won’t do it again!!
Upon checking in, we found our room horribly smelly with sewage smell. There was sewage on the bathroom floor, the bed sheets were dirty and stained, the pillows were stained and dirty!! GROSS!! This facility checked our family into a sewage contaminated room that hadn’t been cleaned up, and was not ready to be put into service.
They felt that a $72 dollar discount was sufficient! That is basically 1/2 of 1 nights stay discounted.
The free breakfast was not worth serving the guests, they should put the money that they use on breakfast into the building and make repairs.
The manager and night employee Tasha were friendly, I think that the ownership inhibits these employees ability to provide a quality service.
Won’t stay there again!! Would not recommend this place to anyone!
The water pressure was so low on the 4th floor it was not possible to take a shower. The outlets did not work. I only realized this in the morning when my phone died from not being charged then tried to test them all. None of them worked
Worst hotel we’ve stayed at in dozens of road trip stops over this last few years. Arrived to find out there was no ac in the room and windows didn’t open. My son accidentally booked it thru a third party so they couldn’t reach us, not refund our money. She was untruthful and said there is nowhere else in town to stay. The bathroom sink as very dirty with hair and other dirt along with green stuff that looked like toothpaste. Hair all over the bathroom floor. All this for over $200. It was under construction which was understandable but no excuse for a nasty bathroom. Also, they copied my drivers license which I became immediately concerned about.
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