Associates in Primary Care Medicine Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Dr. Steinmetz is an excellent primary care physician takes his time and listens to his patients. Yes i usually wait sometimes up to 45 minutes after scheduled time but again he takes his time with patients so it’s understandable that he runs behind on time. The staff are always kind friendly and helpful. I have been a patient at this practice for over 10 years and don’t ever plan on switching doctors.
I was a patient here for years and then suddenly not 1 but 3 NPs left, one of whom I seen. I was sent a message to schedule my yearly and when I called to schedule it I was told I had to find another place to go. Just like that they boot you from the practice. I kept calling back like that told me to incase they found another NP to see me and eventually I was told to go somewhere else. So I found another NP and was not happy with them and when I found out they had more NPs back at APCM I tried to get back in with them since this practice has office hours that are conducive to my job schedule. They told me that because I transferred out of their practice they would not take me back. SO THEY KICKED ME OUT OF THEIR PRACTICE AND TOLD ME TO FIND SOMEWHERE ELSE TO GO AND WHEN I DID THEY REFUSED TO EVER SEE ME AGAIN.
This place is unbelievable! They gave me a 2 week notice that my NP was leaving and when I asked about my schedule prescriptions my NP gave me 3 months worth and signed off on me. No one would get me into their practice for 6 months so I had to go to an urgent care for a regular doctor sick visit and pay that high co pay. All because they have no care for their patients.
I WOULD NOT RECOMMEND THIS PLACE EVEN FOR A DOG!
They do have some good doctors, though many have left. However, this place is money hungry and it shows, often refusing services if you even owe as much as 10 dollars. They sent me a letter in the mail saying in the next month they would drop me, and then THREE WEEKS LATER, not a month, dropped me officially. They refused to give me one last script of my medicine as well despite knowing the cons of it. This place sucks. And the waiting times were always outrageous. Find another place!
Doctors are great, front staff never answer the phones, between that and the portal changes it’s virtually impossible to speak to someone at this establishment.
I received a text, robot call, and email today that my next appointment needed to be rescheduled. When I called to reschedule I was told that the nurse practitioner is leaving and therefore I need to find a new primary care physician. I thought that Gregory Steinmetz was my primary care physician (for 5 years) but he is "no longer accepting new patients". I received no courtesy, compassion or politeness from the receptionist about this massive inconvenience. I thought they were all about serving the needs of other humans at this office but I'm suddenly just a number - and apparently I don't matter to this place or the doctors who practice there.
Update: Several providers have left this practice suddenly, which is the reason they have dropped patients without sufficient notice. They now have turned off my access to my own medical records via their patient portal (without notification). Additionally, going onto my insurer's website to obtain a new PCP, the first names listed in my area that are "accepting new patients" are the ones who are no longer working there. A funny but a sad indication of how poorly this practice is managed.
I have been going to this practice for over 4 years now. I always get the highest quality and comprehensive healthcare when I go. Back in 2016 they sent me for a biopsy of a nodule in my thyroid and found it was cancerous. They made sure to get me the best surgeon to remove my thyroid and followed through every step with me. Today I am doing well and continue to get outstanding care from this practice. I can't say enough good things about them.
The only negative I can say is that sometimes you can have a long wait to see the doctor. I feel this is because the doctors here tend to every need of their patients and do not hurry them along. I know this because that is how I am treated. They always listen to my every need and answer all of my questions.
The staff is also amazing! They always greet me with a friendly smile. I do recommend Associates in Primary Care for primary health care.
The practitioners are great but the staff can make the experience dreadful. I continue to go here because both Sara and Olga are great and provide the best patient care. I am considering finding another office because the wait time is long even when you arrive early, getting someone to on the phone is rough in terms of wait time and communication. Expect to be on hold every time you call as well. I'm assuming that it is because this office is always busy. They can be very abrupt so make sure you lay out all of your questions ahead of time.
Doctor Steinmentz is the best Doctor to have he has been my doctor for along time now I don’t want no other doctor but him his Colleagues are great to the nurses are awesome, there was only one down fall and the was one day I had one of the last appointments of the day I checked in they put me in a room nurse said Steinmentz will in 5 minutes they actually forgot I was in the room and went home lmfao ???????????????? I was on my phone talking someone when a nurse opened the door and said you haven’t been seen yet I said no waiting on Steinmentz she the office is closed now lmfao ???? I had to call and reschedule, but I love this office and doctor Steinmentz he found cancer on me not once but twice because of his actions I am cancer free he will be my Doctor till he retires!
Quick Facts About Associates in Primary Care Medicine
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
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| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 04:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | 08:30 AM - 04:00 PM |
| Sunday | Closed |
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