Aspen Dental - Wilkes-Barre, PA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
If you are afraid of dental work or dentists, the Wilkes Barre Aspen Dental is the place to go. My husband and I love this place. Nina is very knowledgeable and makes you feel at ease when you have questions. Keri, the office manager is very friendly and very helpful. We had an issue with my husband’s medical dropping implants for 2025. We were already in the process of getting the implants. Keri squeezed him in before the end of the year to make this happen! Dr. Lutz is always patient with my husband and never rushes his work. You may have to wait in the chair for a few minutes but that is because he makes sure that his patients are good. The whole staff is friendly and welcoming. Recommend 1000%
I had a generally positive experience. The company was very informative and transparent throughout the exam. Unfortunately, my insurance wasn’t accepted, but that’s not their fault. Will update once how the actual dental work appointment goes in a few weeks
What a great team of people you have at the Wilkes Barre location! I had to have a bunch of teeth extracted and I was extremely nervous. The staff made me feel at ease and showed comfort and compassion. It starts right at the front desk to the staff in the back! Way to go! I would recommend you guys to anyone! Thanks for making me smile again
Staff is so friendly and knowledgeable. Was seen at my actual appointment time. Dr Kim gave me a couple of options as to how to proceed with my care and Nina was very knowledgeable and helpful in getting my financing. Over all, a very positive experience.
Listen, I have the greatest fear of dentists, I had an oral surgery today and i was petrified, just an oral sedative to pull my two right wisdoms, the oral surgeon douglas jacobus, that guy is a magician, I didnt feel one thing. Along with the person aiding him, I have never felt so safe. Surgery was over in like 30 mins. Not to mention the staff, The person who greets you, the person who helped me with all my paperwork, my hygenist Julian Lutz and my dentist, which I cannot recall his name, but he was chinese I believe. Thank you guys so much. You have cured me of my phobia. If I could rate this place higher than 5 stars I would.
I had my first appointment today. Everyone from beginning to end made me feel very at ease. They reviewed my dental plan and help to set up payment schedules for my future appointments. Thank you for being so courteous.
staff is incredibly nice. The rest is very scam behavior. Your first appointment won't be a cleaning. I had to be forceful I was told I would be getting a cleaning after they said your first appointment is never a cleaning. Then they mandated I spend $90 out of pocket on toothpaste, rinse, and an oral cancer screening. They then removed two of them and insisted I needed the rinse or they wouldn't do the cleaning. So I left.
We have very good dental insurance. There should be 0 out of pocket. It's all a grift. You'll have to come back for a cleaning anyway, go get an appointment at a real practice that doesn't make their staff do these games.
In response to their response
They said on the phone to me if I came in early they can do a cleaning. It was then made to be an issue and "if we have the time" when I arrived. Aspen dental in response to my review also found my phone number in their records and called me. No respect for privacy
Went last week because of a broken tooth. No appointment no problem. Left with new tooth on partial. Had to go back because of priblem with partial 1 week later. Again no problem. Manager and young lady who handles billing and options very curteous helpfull and kind spirited. Got all work done that needed to be done and left with partial repaired in my opinion perfectly. Young man Matt who adjusted partial very profesional and good at his craft. Dentist great, took care of filling I needed done so I could start on my way to a new lower. Just a great experience, had to take a minute to write this to say thank you.
Quick Facts About Aspen Dental - Wilkes-Barre, PA
Today
Opening Hours
| Monday | 07:00 AM - 06:00 PM |
|---|---|
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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