Aspen Dental - Troy, OH Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Amenities
-
Restroom
Planning
-
Accepts new patients
-
Appointments recommended
Best WLM Reviews
I absolutely love Aspen Dental! Always a pleasant experience. The staff was so helpful and kind. All of my questions were answered. I was able to get same day treatment as well. I wouldn't go anywhere else.
Dr. Miscato took very good care of me. As well as all the assistants and the hygienist. I was very nervous and they all walked me through step by step. Assuring me that all will be okay and that I’m doing what’s best for my oral health. I couldn’t be more appreciative and happy with the Troy aspen location. And will most definitely be getting all my treatment done there
2 appointments canceled back to back by the clinic. 1 one of them canceled 1 hour prior to the appointment. Spoke to 2 different receptionists on different occasions, both were rude, especially Sondra, extremely unprofessional, sounded like she hates her job. Every time this clinic messed up, the Huber Heights office had to make up for them. Definitely recommend the HH office over Troy, everyone there is very kind and friendly.
I had an emergency with my tooth and was able to get an appointment the next morning. Everyone was professional and honest about my next steps in taking care of my emergency. My emergency t out to be a big ordeal, and Aspen, Troy location helped me through it. Highly recommended.
First they made me pay before anything because my insurance was out of network. Didn’t show me any paperwork or itemized description of what I was paying for.
I thought the office and exam rooms were dirty. The gal doing my X-rays would put her fingers in my mouth touch EVERYTHING, leave the area to touch more stuff.
When I left I asked for a statement to submit to my insurance but they couldn’t provide me one because my record was still open. They said they would email it.
I wanted to schedule a follow up appt at the location near me but was told they don’t share records and said I’d have to do a whole new examination. I felt pressured.
Got home and called the office for the statement and they still couldn’t do it. I received an email later but the receipt isn’t itemized and had a different amount than I paid. Emailed back asking these questions but still 2 days later and no response and no itemized statement.
Tried to schedule a follow up at the Sidney office and couldn’t do it online. I called 3 different phone number shown on the site and each number said “unable to answer the call”.
I will not be back and definitely will NOT recommend Adorn Dental.
Aspen Dental in Troy, OH staff were amazing. They were able to get me in same day due to left jaw pain. They explained what they were doing step by step and my options along with a plan. They were very understanding of me being in pain. Thank you very much
I got a same day appointment for severe tooth pain radiating to my jaw, ear and down my neck. Everyone there was very polite and professional. After nearly two hours of waiting, xrays and a brief visit from the dentist, they told me I had to meet with their oral surgeon. The earliest available appointment was more than two weeks away, but I accepted it without complaint. Minutes later, when I was preparing to prepay the surgeon's estimated bill, they told me their oral surgeon would not see me at all, and there was nothing they could do for me. The pain was so intense I ended up driving directly to the emergency room. If you have a dental emergency, don't waste precious time here. They will not help you, and you will end up looking for another dentist.
Edit 9/10/24. They replied with the same copied/pasted response they use for every negative review.
They were so kind and helpful..they explained every process and prices for everything...and made appointments on exact days I needed..I'm so glad they are back open in troy..oh and the dentist was so nice! He made me feel so comfortable..big improvement from. Last Dr
Quick Facts About Aspen Dental - Troy, OH
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there