Aspen Dental - Oshkosh, WI Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
When I first heard about Aspen, Dental, I was told to stay away that they would wreck my mouth. Then I had spoken to a friend and he told me about Aspen, Dental in Oshkosh Wisconsin. My friend said you would really like the doctor and his staff.. He also said make your appointment ,So that’s what I did and he was right, Dr. Schultz and his staff at Aspen, Dental in Oshkosh, WI are amazing people . Dr. Schultz and his staff are there for the patience. Today I had an appointment and I had gotten really good news back that I am getting A large dollar amount back that was an overpayment. Who doesn’t like News like that? So if you’re a little apprehensive about seeing a dentist. My suggestion would be go and make an appointment at Aspen, Dental in Oshkosh Wisconsin because Dr. Schultz and his staff are amazing people. And take it from one person me I was very apprehensive because of the Aspen, name. Sincerely, Julie Ziegler
I’ve encountered widespread unethical and inappropriate behavior at Aspen Dental Oshkosh, including:
- An Aspen hygienist (Karyn) often loudly spews far right-wing talking points and conspiracy theories. Equipment is shoved down my mouth, so I’m helplessly subjected to this nonsense. Regardless of one’s beliefs, this behavior is completely inappropriate for a professional setting. Dental hygienists are meant to provide care and support to their patients, not impose their personal political views or unfounded theories during appointments.
- The evening before a crown appointment, Aspen said they would not provide care for me unless I paid out of pocket due to delays in insurance processing for a bill eight months earlier — despite Aspen being at fault. This includes billing claims errors, failure to provide adequate information in the claims, and their repeated failure to respond to the insurance company’s requests to resubmit the claims. Now, months after the insurance company covered the claim (only after I intervened), Aspen owes me a refund, but they are still not paying me back. It's been a nightmarish ordeal as I've made 20 calls between Aspen and the insurance company — with no resolution in sight.
- I often have to wait a long time in the dental chair before care is provided. On one occasion, Aspen even asked me to move my appointment up by an hour, only for me to sit in the chair unattended for that entire hour.
- In another troubling incident, Aspen rescheduled an appointment to a different date but failed to cancel the original appointment in their system. After receiving email notifications about the original appointment, I had to call Aspen two additional times to make sure it was canceled. Then, the day before the original appointment date, Karyn left a rude voicemail, reprimanding me for not canceling — even though Aspen was at fault for not clearing it from their system.
- In yet another strange incident, I had the first appointment of the day, but no one was at the front desk when I arrived. Shortly after, a loud, annoying buzzing alarm began ringing in the reception area. It continued for another 10 minutes and would have gone on longer — had I not shouted “Is anyone there? — at which point someone from the back room finally came.
- Often, I have to wait 8-10 months before I can get a cleaning appointment, which negatively affects my ability to maintain good oral health.
Overall, my experiences at Aspen Dental Oshkosh have been incredibly frustrating and stressful. The combination of unprofessional behavior from staff, poor communication regarding billing and appointments, lengthy wait times, and being forced to pay out of pocket for their mistakes — without any reimbursement — reflects a serious lack of accountability. This behavior is a horrible way to treat a patient — and makes it impossible to trust Aspen for any future dental care.
Dr. Sidney and his whole entire staff deserve recognition, from the moment I called I could tell they cared about you as an individual, the office personnel are always polite and got me taken care of, the financial department made sure I understood all options available to get me care even offered payment plans since I needed a lot of work. All of the doctors and assistants are extremely professional and caring. I lived in pain for years because I was scared to go to the dentist, Dr. Sidney made sure I was comfortable and other than the recovery I didn’t feel a thing as well as the Dr who did my oral cleaning went above and beyond to make me comfortable. You don’t find customer service like you get here anymore. I was floored at the fact of from the moment I called until I left my final visit not a single bad vibe. These individuals at this location especially mesh well together and you can tell everyone loves what they do it’s infectious. Two big ???????? up ???????????? you won’t be disappointed in doing business with Aspen Dental and Dr. Sidney’s crew.
The staff at Aspen Dental were professional, knowledgeable and really kind. Very non-judgmental, which I appreciated. Also gentle with my mouth and gums. It was a great experience and I don’t usually like dentists! Definitely a 5* experience.
Super unprofessional!!!!!!
I got my wisdom tooth extraction October of 2022, today november 7, 2024 i get a call from a debt collector. Because aspen dental did not call me to update my billing services. Apparently they did not receive my insurance.
I’ve already paid off the balance on my care credit months ago. And now i got more things i need to work on.
Horrible operation they got going on. Please choose a different dentist to go to.
Highly recommend. I have terrible anxiety with dental procedures and the team at aspen took great care to make my visit as comfortable as possible. Excellent communication and care of patients
I went in for a tooth extraction and the doctor was amazing at his job. Very kind and respectful. His assistant Bailey was very reassuring and helped me stay calm throughout the procedure. I definitely will be going back for more dental work I may need!
I really enjoyed meeting and discussing my dental issues with Dr.Schulkz! He was so helpful, honest, and caring!! I hope to become a regular patient of his and of Aspen Dental! THANKS for great service!!
Quick Facts About Aspen Dental - Oshkosh, WI
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 08:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
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