Aspen Dental - Oak Ridge, TN Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Dr. N(?) I hope I’m right with the first letter but him and Chrissy and the nurse (I’m so sorry I completely forgot your name) were very sympathetic to my pain and issues. They made me very comfortable and highly educated about what was happening, how it was caused and how to stop it in the future. I’m very grateful for how fast they were and how personable they were. Thank you so much for all of your help today. It truly was a blessing with how much pain I was experiencing.
The facility was clean and well arranged so that there weren't an overflow of patients waiting to be seen. I was taken back as soon as I filled out my paperwork. I first had X-ray, then was seated in a room where within short order, the dentist came in. She was the thorough, asking questions, and telling me what the next step would be. I appreciate that as I have CPTSD. After reviewing the X-ray and my mouth, she determined that I had an infection and immediately wrote a prescription for antibiotics. After seeing the dentist I waited less than 5 minutes before being called to the lady who explained my plan going forward. She was understanding when I asserted that I could not afford the highest end dentures, and quickly redid the estimate with the next best. I was happy with the results. Finally, I was escorted to another room where impressions were taken of my upper and lower jaws. I was really impressed with the facility and people working there. I would definitely recommend.
Don't fail your family and go elsewhere!!
My initial thought was that I loved this location. I went myself and they helped get my dental situation situated to the best of their ability.
I then brought my Daughter in for work to be performed due to the fact she had broken her 2 front teeth when she was younger. She had to keep temporaries for a good bit of time due to the fact she was very young. It was finally time to get the permanent work done and I felt comfortable with the staff.
They did root canals and formed the posts for her teeth and when it came time to install the permanents they did so and we were immediately having issues with the installation and overall fit.
We brought her back a few days later due to them falling out and needed to be re-attached. After another couple days we went back and explained that the fit did not seem right and there was some minor swelling at the time. We were told that this is normal and not to worry.
After a few more days, (Friday) my daughter was in an extreme amount of pain and my wife called to get her in and we were told the best they could do is get her in on Tuesday...
Needless to say at this point we were done with Aspen... We got her in with another dentist to find out that the overall installation was botched completely. There were voids inside the teeth that were installed, they did not seed properly under the gums (that caused an abbess).
I reached out to the Manager at the time and they were quick to refund my out of pocket copay. They were to have started the paperwork for a retraction for the insurance company (because they wont pay 2 times) and to this day I have gone back and forth with aspen (corporate and the office itself) to get this taken care of.
I have been dealing with this since 12/5/23 and I found out that the retraction was not even submitted till either June or July of 24!!!! All I want is to get my daughter taken care of and this company WILL NOT RETURN CALLS or give you any info to help speed it along...
I failed my daughter by coming to aspen and continue to pay for it as she now has yet another infection (due to not having the permanents).
Dr.Patel and his staff are Amazing!!!
He did a great job on my surgery, it was swift and painless! Crissie, the Dental tech did a phenomenal job on my deep cleaning, she’s caring and patient. Aspen Dental of Oak Ridge is the best in care and service, truly amazing!
I had to have 3 teeth pulled. Surgeon Dr Ferraro assured me I would be fine with just a local and I WAS! And everyone, from the young ladies at the front desk,to his assistants were awesome . I was without pain,procedure was complete in a little over an hour, and I didn’t have to worry about having gas.Such a great team. I recommend them!
The staff at Aspen Dental far exceeded my expectations for the process in transitioning into dentures. The were professional and explained how the process works. When I visited the office I did not have to wait for my appointment. They took the time and patience to make sure that every step of the process insured a positive outcome. In the end I would certainly recommend the anyone needing this service stop in and see them.
Everyone was polite and professional. This was an awesome experience for a Dental Office. Would recommend them to my friends and more. Thanks for making me feel important
**PLEASE READ EDIT** **Second edit 11 months later**
This place is one of the worst reviewed dentist in Oak Ridge for a reason. As several prior posts have suggested this place really felt like a scam. As soon as we came in they were trying to sell us a toothbrush and a water pick. They didn’t know that my lady was scheduled right after me and they did the same stuff to her. Then back to back they tried to tell us both that we had gingivitis. We both floss and brush our teeth and we immediately felt that was incorrect. We tried to turn down this expensive treatment that they wanted us to do and just asked for a regular cleaning but they refused.
They must’ve sent about 10 appointment reminders through both text and email for both of us so they must be desperate to get people to come in which is probably why they are trying to get extra money out of us. Avoid this place!!!
**Edit**
4 days later we saw a highly rated dentist in Oak Ridge. You aren’t going to believe it, neither of us had gingivitis and both of us got regular cleaning that same day. The lady hygienist complimented my gums and said as far as my teeth there was only a little bit of plaque on the bottom that she had to clean.
**Second edit 11 months later**
This company just keeps on with the scams. We never received any service from them and I haven’t heard from them in 11 months. I just received a call from them 11 MONTHS LATER saying I owe them $140 dollars.
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Quick Facts About Aspen Dental - Oak Ridge, TN
Today
Opening Hours
| Monday | 07:30 AM - 05:30 PM |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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