Aspen Dental - Norfolk, VA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
My first visit to aspen dental in Norfolk, Virginia was exceptional. The entire staff demonstrated the highest level of professionalism and care. I want to give a special acknowledgment to the young lady who conducted my X-rays. She was outstanding-her professionalism, welcoming demeanor, and attention to detail made the experience truly comfortable. Additionally, I must commend Ms. Jayla at the front desk. She exemplified professionalism while seamlessly managing multiple responsibilities. Her warm approach, prompt responses to my to my inquiries, and ability to address all my concerns made me feel valued and at ease. The Aspen Dental team in Norfolk deserves recognition for their dedication to excellence and exceptional service. And thanks Jayla for retrieving my glasses from the Green Room.
Everyone were very friendly and knowledgeable. I have a little foebia about dentists but was made to feel comfortable as possible and it went pretty quickly. It was a little cold in the back waiting room though. But overall, I made a return appointment.
I was a walk-in at AspenDental in Norfolk, VA, early in the AM on 12/19/2024 AFTER having an issue from another dental facility at 7 AM with whom I have been for quite some time. I won’t identify that facility, but I will not be returning there. I was seen immediately at AspenDental. I was listened to! I was registered on the spot! Had two sets of x-rays taken. Had a cracked denture repaired. Was examined by one of the dentists who explained what was going to be done to rectify my situation. Got all appointments scheduled in January to include cleaning, 4 extractions, 2 waxings, creation and insertion of upper and lower dentures … the cost was quite reasonable AFTER insurance took care of their portion … so much so that I paid it off right then. ALL staff with whom I interacted were very professional, courteous, kind, helpful, etc.
I love this place. They have the best doctors and they're always nice and friendly. Ask any questions that I want, and they have answers for them. It's the best location I have been to in a long time. The girl up front Megan is the best person you have there. She's always got all the right answers for everybody. Even the people that yell and scream at her, she doesn't let it get to her. You have a great person in your team there. I'm always glad to see her smiling face.
I had a very pleasant experience with the staff and the doctors at Aspen Dental. The doctor was very thorough in explaining what has to be done to my teeth and explaining the X-rays. I would definitely recommend them to anyone who asks for a dentist.
My first visit with Aspen Dental was a great experience. The staff was very professional and the dentist I had was nice and did an outstanding job of doing a filling on a tooth, that was in need of having the filling done again.
I truly enjoyed my experience at Aspen Dental. Every single member of the team was friendly, knowledgeable and professional. I especially enjoyed Dr Phaup and the way she handled my vulnerabilities with care and respect. I also appreciated Jordan, the Operations Manager. He welcomed my questions, and made sure I completely understood my care options... honestly, I miss these guys already :)
Great job so far! No major complaints. I have been to both locations Norfolk and Virginia Beach. There was some frustrations in the past month where my appointment had to be rescheduled due to the dentist being out of the office but it was not hard to reschedule at all. Shani does a great job she is sweet and kind, she has been my hygienist the last few visits. I also want to give a shout out to the dentist Dr Phaup (spelling?), she is very considerate, informative, and does fabulous work. Even though I do not enjoy going to dental visits, I will say that this practice is the most comfortable I have ever felt!
Quick Facts About Aspen Dental - Norfolk, VA
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 09:00 AM - 06:00 PM |
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 07:00 AM - 12:00 PM |
| Saturday | Closed |
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