Aspen Dental - Mentor, OH Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Do not go here if you value yourself and your loved ones. Except for the girl at the front desk, the staff was rude and unprofessional. Aspen needs to look into training their employees in customer service. The office appeared outdated, the chairs in the lobby were dirty and most importantly, we were treated very poorly. I’m sure they don’t care, but we won’t be back and I will let my family, friends and co workers know because I wish someone had warned me!!
There is a parable about a man who commissioned a painting of a fish. The painter tells him he'll do it, but it will take time, and the man agrees.
A year passes, and the man returns to the painter to ask if he is finished. "No," he says, "these things take time."
Saddened but understanding, the man returns home without his painting.
This becomes the routine, then. Every year, the man asks for his painting. Every year, the painter says it takes time.
Finally, after a decade of waiting, the man storms into the painter's studio and demands his painting. In a matter of minutes, the painter sets a canvas, sets to work, and produces the most stunning, lifelike, vibrant painting of a fish the man has ever seen. It's vivid, the scales defined and the eyes bright and for a moment he imagined he could smell the seawater on it.
Bewildered, he asks, "But this took you moments, so why did I have to wait?"
In answer, the painter leads him to a closet. Upon opening the door, hundreds and thousands of paintings of fish come tumbling out.
My fillings took minutes, are clean and professional and fit well and feel natural, and I know every person involved in them has closets full of fish paintings. I will be back, and will trust them in my future dental work adventures.
Posting on behalf of my partner
If I could give this place 0 stars I would, I'm absolutely livid. I never post 1 Star reviews but the treatment my partner went through has made me so angry.
My partner attends a different dentist regularly. Just last month, at their regular checkup, their dentist told them their wisdom teeth looked perfect and wouldn't need to be removed.
Yesterday, they woke up in extraordinary pain. Their regular dentist wouldn't be able to see them for a couple weeks but Aspen was able to see them today.
When my partner saw the dentist, they laughed at my partner's pain. Without even LOOKING at my partner's mouth, they claimed my partner needed ALL their wisdom teeth removed. This dentist was cruel and negligent to the extreme, and tried to coerce my partner into scheduling a wisdom teeth extraction they didn't need.
Now, looking at other reviews, it appears this dentist exists to scam people into expensive procedure. I will absolutely be reporting this place and no one should attend here, ever.
Even though I was in pain and uncomfortable, the entire staff from the initial phone conversation to the staff inside the clean pretty and quiet office was great at making me feel at ease. The wait time was impressive (as in not long at all). Thank you very much. As much as I'm not looking forward to the pain I look forward to seeing the friendly staff
Overall it was a good surgery experience, the anesthesiologist was amazing , I didn’t get her name but she helped like a superhero with my anxiety and panic attack seconds before starting. I couldn’t thank her enough leaving , so if you see this , thank you so much<3 but the lady at the desk , could really keep her nose in her own life behind the desk, also bring her attitude level down with people who are coming in for treatment that could have issues with coping with dr’s. Not everyone is comfortable with dentist!! Learn respect dude. I didn’t get her name either she was very rude through the whole process.
Everyone was super friendly and courteous. All my options, costs, and procedures were clearly explained, and next steps set up with ease and all due consideration. In spite of my fears, they were very gracious, patient, and professional. I look forward to my next appointment!
Worst experience ever! Will not be going back and they won’t let me come back because I refuse to spend $2000 for some special cleaning. I have no soreness in my mouth, no gum bleeding, yet according to some measuring metal toothpick I have gum disease which I think would have shown up in last appointment at my previous dentist (I moved). People were not very happy with me questioning what they were doing and why. Waiting area is nice and clean, but behind the desk is a total disaster area with dental stuff piled up everywhere.
Update: I went to another dentist, one not part of a chain operation and I do not have gum disease like Aspen Dental tried to convince me I had. Glad I went with my gut feeling and walked out.
Aspen is currently making my lower denture. They made my upper previously. Aspen did a great job the first time which is why I am using them again. The entire staff know their stuff and are professional and friendly. The facility is neat and clean which instills confidence that they will do good work. And they do.
Quick Facts About Aspen Dental - Mentor, OH
Today
Opening Hours
| Monday | 08:00 AM - 05:30 PM |
|---|---|
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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