Aspen Dental - Mechanicsburg, PA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I went to the Aspen in Carlisle Pike for a consultation. I was never seen. I was so disgusted by what I saw and the way the xray tech treated me that I left WITHOUT BEING SEEN!
The hygienist or xray tech that called me in only said 3-4 different words and maybe 2-3 sentences. "Stand there. Open. Close. Here. Follow me." She pretty much threw the lead vest at me and then pulled my neck when she wanted to take it off without opening the velcro.
She had me to follow her to an exam room. "Sit there". She wrote some things and walked out. After sitting and waiting for over 25 minutes, I started looking around out of boredom and contemplating how long I would wait. That's when I saw the dirty tool tray with peeling paint, dirt or mold in the crevices, and tools with spots and matter on them.
I took several pictures and got up and walked out. I stopped at the front desk to ask for my xrays. The receptionist was pleasant. Surprisingly, she never asked why I was leaving. I think she already knew.
Terrible! Majority of my teeth, according to them, need a crown at more than a thousand dollars a piece. Root canal plus a crown on a single tooth is 5 grand. Quote for said with bridge over an extracted tooth, not at Aspen, is 8 grand. WHO can afford that?!?!?!? Root canal and single crown on that tooth is 5 grand. No DOUBT my teeth are wrecked. I know it. Haven't been to the dentist since Covid kicked off. Thankfully I didn't ask for a complete mouth "restoration" plan. That would be 100k according to them no doubt.
This is by far the most most wonderful dentist I’ve ever been to! Dr. Sunny is compassionate, intelligent, and gives quality care! The staff is always Lovely to work with! What a wonderful atmosphere. I recently had an extraction of a baby tooth (I’m an adult) and came back with a silly concern. I was made to feel as if I was valued and not a burden. I especially love that they tell you the price ahead of time so there are no surprises!
I waited a while before ever being seen, even though I had an appointment. But, they were very busy. A bunch of random people kept coming in the room, but nobody seemed to know besides me if I had been seen yet. Everyone was very pleasant though. The lady who did my checkout at the end was helpful with the financial and scheduling part of the visit. She gave me good suggestions.
It definitely helped that I only had to pay $30 for an exam & x-rays.
Less than 24 hours before my appointment on Nov 21, for cleaning and 6 month check up, Aspen emailed and phoned me to reschedule. They said the hygienist I was to see was no longer there, and they would have to rebook me for next July! I’m 76, have all my own teeth, and would like to keep them. I need 6 month dental care, so I will go elsewhere. This is not the first time Aspen cancelled an appointment on very short notice. When I had a crown break they never returned my phone calls requesting an appointment. They obviously have trouble keeping dentists and hygienists on staff, you never see the same provider twice. Very disappointed, they are most unprofessional and unreliable.
Needed to get my dentures repaired they broke in half, and are only a year old. Had them made by another dental place. They were really nice and did manage to get them repaired but I think I might have to have them relined because now they are really loose. But all in all not a bad experience.
I had an appointment for a cleaning but was having some pain where I had my new crowns. Eddie did a.wonderful job cleaning and was very nice. He made sure the dentist checked my crowns before I left. The dentist was very nice and helpful as well. He was apologetic that it took time so long, but I was okay with this as I was an extra patient. All in all a good appointment. The girls up front were very sweet and helpful.
Great service, no long waiting, professional and friendly staff. The financial rep was extremely helpful with guiding through their financial creditors ad finding the best solution for my budget. They all took time to answer any questions or concerns throughout the process. They called my prescription in to my preferred pharmacy. Well done, Aspen!
Quick Facts About Aspen Dental - Mechanicsburg, PA
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 12:00 PM |
| Friday | 08:00 AM - 04:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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