Aspen Dental - Manitowoc, WI Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I used to use Aspen dental when I first moved to Manitowoc. I had a dentist fill my cavity so deep that it bothered my tooth and I eventually needed a root canal. The pain from my needed root canal of course came full force on a weekend. I called their on call service for patients and had to pass messages on to their on call dentist. If you’ve had pain prior to needing a root canal, you know every minute is excruciating. I called 2x, received a call back from their patient service rep to tell me the doctor said there’s nothing they can do. I called 3 more times after to receive no call back. I was unable to get help all weekend with excruciating pain. Had to go find a different dentist in Green Bay to take me in for an emergency that following Monday. After sharing my story with many people and medical professionals, they have heard many of the same instances happening to others. Would never recommend Aspen dental.
They were a complete and total waste of time!
45 minutes late getting me into the appointment, then did absolutely nothing to help my problem.
Ended up walking out of their offices without any kind of relief what so ever.
I DO NOT RECOMMEND!
The only reason I am giving this location a 1 star is due to one employee, Makiah Winkel. I was quoted incorrectly at a previous appointment (which ended up only being a consultation when I was told it would be that AND a cleaning, but was of course scheduled incorrectly) and I was told this appointment would be zero charge. I walk in and this employee comes up and immediately asks my name and then said “this will be $80”. No greeting, no other information ask, just asking for my money. I told her this is not what I was told I would have to pay and she got extremely snippy and incredibly cold and rude. Come to find out, the “signed agreement” they make people do for quotes was “not on file”, yet I still had to pay regardless of the lack of legal, signed agreement. A grievance with my insurance was filed against this employee and I encourage anyone else that experienced this to do the same. A big note, the workers that actually do real labor are WONDERFUL!! They were extremely kind and patient and understanding. I would only recommend this place for their sake.
UPDATE- After speaking with my insurance, I have also found out I’ve been balance billed. I was covered at 100% and this location still billed me. I would never recommend this place to anyone.
They're willing to work with you, take care of your needs, and come up with a detailed honest plan. I came in with a lot of pain and even though they seemed busy they were able to get the teeth out that were causing me issues. They're willing to work with you as far as a line of credit, even though I don't have the money to get what I want done right now, I'll be back as soon as I do and I know I'll be in good hands.
I also wanted to add that they did the extraction faster and with less discomfort than any other dentist or oral surgeon. I was extremely impressed.
It was great. Everyone was friendly and knowledgeable. The hygienist was great. She explained everything that she was doing and made sure I was okay each time she was very careful.and kind. I didn't have to wait long and was taken in at my appointment time
Thank you.
Initial exam was fantastic. 2 weeks later I go in to start having the work done and the price almost doubled. Ended up not having the tooth pulled because they refused to accept their own line of credit that we had established 2 years earlier and had paid almost completely off earlier than scheduled. More worried about the money than doing their jobs. I would give you a 1 on a score of 1 to 5
The absolute worst experience in my life. They send you bills for stuff that's already been paid and then send it to a collection agency. Their work also is bad.
The Doctor there is very good and caring. He has a genuine concer for his patients. You see commercials on TV for a different dentist, but I would strongly reccomend him. Aspen Dental has taken very good care of my needs!
Quick Facts About Aspen Dental - Manitowoc, WI
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 08:00 AM - 05:00 PM |
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 07:00 AM - 12:00 PM |
| Saturday | Closed |
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