Aspen Dental - Macedonia, OH Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I recently had the pleasure of visiting Julie, the dental hygienist, and I must say, it was an exceptional experience from start to finish. Julie's professionalism and expertise are truly top-notch. Her gentle touch and attention to detail left my teeth feeling incredibly clean and refreshed. Not only is Julie highly skilled, but her friendly and caring demeanor made the appointment a breeze. I highly recommend Julie to anyone seeking a thorough and pleasant dental cleaning experience. Five stars all the way!
They got me in the same day for an extraction and the staff and doctor were fantastic. I have used Aspen for years at different locations. They always make you comfortable and pain is always slim to none. Would recommend Aspen to anyone!
terrible service. I had a appt scheduled. for dec 10. I was sent an email saying click to confirm the appt, I did. there was some kind of error with aspen system so I was directed to call the office, I did,
no-one available. I left a message confirming the appt. I show up for my appt. I wasn't able to receive my care because of the worker scheduled to do it was on vacation.aspen claimed they call to tell me my appt was canceled.i wasn't let a message .I wasn't sent an email, terrible communication, terrible service.
The staff I had contact with was courteous and kind. Dr. Reem was thorough and we had a great discussion about options and my needs. We came to a mutual agreement on how to approach possible issues that may come up later and how we will work together to hopefully avoid them.
Front desk clerk was rude. They didn’t accept my insurance yet the guy on the phone who made my appointment said they did. Front desk clerk said there was no guys working there yet it was a guy working when I walked in. She said I must have called a different clinic yet I had the same number I called in my phone and it matched theirs. All they had to do is be upfront about the insurance over the phone and i could have been somewhere else.
Today’s visit at the Macedonia Aspen went very well. The doctor was very professional and did a through assessment of my mouth and recommended that my teeth be remade. The office manager I think her name was Kim was very thorough and explained things very well. I will return to this Aspen site, however I would never go back to the Mentor Aspen as I had to escalate my concern up to a regional manager in order to get a response related to problems i had with the mentor staff not calling me back about serious issues The regional (Jo) supervisor was very professional.
On 08/26/24, I went for a checkups. Ended up I needed a few thousand dollars (4k-5k) treatment. I had my insurance and it clearly says it fully covers any type of checkups including Images. I told the staff member as of now I will do whatever covers by insurance. Said images covers. I told them I will think about the service since it’s costly.
Later on, I did shop around and did images again plus the cleaning, paid nothing outta pocket.
Long story short, today I got a bill from Aspen Dental total of $118 for images which I was told covers by insurance. Imagine if I didn’t shop around and let them scam me my hard earned $$$? Since I didn’t fall in their trap now they wanna get $ another way around.
This facility runs scam. Will report to authorities!
I have had a few procedures done by Dr Reem, including a root canal. I literally have never had a root canal done and have 0 pain... and I ate 2 hours later. It didn't even hurt during. Amazing!! If you don't like dentists...like me...go here!!! You won't be sorry!!!
Quick Facts About Aspen Dental - Macedonia, OH
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
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