Aspen Dental - Lufkin, TX Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I had a fantastic experience at this dental office! The staff was amazing—friendly, professional, and attentive in particular Marlet. Dr. Taylor was excellent, taking the time to explain everything thoroughly and making sure I was comfortable throughout the visit. He didn’t talk “at” me…. He talked “to” me, and this definitely makes a difference. They absolutely abide by their “anything to make you smile” motto.
Arlene did a great job in deep cleaning my teeth, I walked out of the office with a clean smile. Great hygienist I would definitely recommend her to anyone I know. The rest of the staff was very welcoming and made my first visit a good experience!
The staff is very friendly while also being professional and to the point. I especially loved interacting with Laura Martinez at the Lufkin, TX location. She’s just a ball of energy. She was able to lift my spirits without even knowing I was down about all the bad news I had just discovered about my teeth. She made everything easy to understand. The lady they have up front is also very nice too. Overall the staff was great, I’m sure I asked at least 3 questions to every person i interacted with, and they all answered my questions without making me feel like I was being annoying or too chatty. The doctor seems like a funny guy, he made me feel at ease as well. I am an anxious person and I didn’t feel a single ounce of anxiety in that building. It was a good experience and i’m looking forward to having healthy teeth.
Laura was the nicest and most helpful. They were accommodating to my requests in a timely manner. I was in severe pain and got an appointment fairly quickly. Medicine prescribed before I could have the procedure done. Very thorough on exam.
I went to them to pull 2 teeth that were bad. I have anxiety and I stated I would have to be put under cause of my anxiety. Set up the appointment for a week away. Went on the day they told me, and they didn't have my name down for any work to be done. Got the 2 extracted, but what they failed to tell me is that the dental surgeon was out of network and I now owed them a few dollars short of 2,000.00. W.T.F? 2,000.00 for 2 teeth. Wiped out my acct. cause it had to be paid immediately. Then had the nerve to send me a BILL for 22.00, when my acct said paid in full. I will never, ever recommend Aspen Dental to anyone. Please don't let them cheat you out of your hard earned money. Worst dental clinic ever. Yeah, they tried to set me up for extra services like partials, and a few other things. DO NOT USE THEM!!!!! Y'all should have told me that your oral surgeon was out of network!!!!!!! Pathetic ????
Dentist took his time to explain what was going on with my tooth. So my choice is to repair it with treatment or pull it. Pulling it will cost me less and I don't have the money for the treatment so that's what I want to do is extract it. But the dental office won't pull it and wants to do the expensive procedure instead. I should be allowed to choose ultimately not them trying to force me with what i cant afford. Yes they're offering payment plan but I'd rather just go the less expensive way and pay it now.
Went for a broken tooth to be pulled. Left with a temporary cap which fell out the next day and a referral to an endo whose office was closed. Also set up on perio work that will cost over $5000 before they will even work on my tooth. Not worth it to go here. Was self pay and they asked me to get dental insurance. If I could afford insurance I'd have it. The best part of the visit was the dentist as he at least made me feel comfortable.
My appointment was at 1:00pm, I was put in a room and froze for 3 hours. I finally left without seeing the doctor (apparently only one Dr there), I am 80 years old and sitting for 3 hours in cold a/c is torture. I also drove an hour to get there and of course an hour back home, wasted my gasoline, money and time with them. They never told me he was doing surgery and it would take that long, I could have left sooner and not sit freezing for 3 hours.
Quick Facts About Aspen Dental - Lufkin, TX
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 08:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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