Aspen Dental - Lebanon, TN Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Very accommodating, especially since I had been a no show for the first appointment I made. The dentaI assistant was so kind and compassionate! As was the dentist; she was gentle and efficient when pulling out my tooth in a harder to reach spot/angle. I would recommend.
First time using Aspen Dental today. They had an appointment the day after Thanksgiving and were able to extract a tooth that had been causing me extreme pain for the two day prior. They were all very professional and courteous. The Dentist was very friendly and communicated very well what she was going to do and walked me through the process. Based on my experience today, I would definitely recommend them.
Well honestly this place is confusing and they use a lot of dirty tactics to make sure you feel like you’re making the right decision, I needed a tooth fixed, they said root canal with a bunch of other costs and things that I really didn’t need to do yet they said they couldn’t just do the thing I was there for I had to fork money I didn’t have but that’s okay because I got into a payment plan where now I have to pay back $149 over the course of 22 months to the credit place and continue paying out the $819 that I owe on top of outside expenses which honestly i don’t know how I’m going to do, I was told before everything started once I got my temporary crown that I would have 90 days until I need the permanent crown put in, I get the temp crown and they tell me I have 3 weeks, alright then…. Just feels like anything to get into your wallet with this place and the hygienist lady good lord she will yank your head side to side, honestly it felt kinda personal…. All in all I don’t really trust this place at all and once I get these stupid payments done, I’ll never return as a patient.
Bad very bad. Went for preventive care and end up doing nothing. Took multiple xrays and declined cleaning. Wanted me to be on deep cleaning treatment for lifetime i.e. every quarter deep cleaning. They denied cavity fixing too till i enroll myself on deep cleaning treatment. What a nonsense!!! I am having oversall good oral heath… avoid aspen dental!!
They were great. Did not keep me waiting, explained everything. Did what work had to be today and scheduled me for future appointments. Explained every step of the way and my financial responsibility. I would definitely recommend Aspen Dental
Unless you have more money than sense DONT GO HERE!!! I made a first appointment and was seen and of course it was the regular X-rays and such which is normal. I then sat down with the “office manager” who went over credit options and payment plan. I was told “we are going to charge you for two cleanings up front” (very expensive antibiotic cleaning) “but if you decide you don’t want the second one we will refund the money back to the credit card” sounded good so I agreed. Well after the first cleaning and tooth roots being pulled they scheduled me for the second cleaning. I had been to the dentist they referred me to for a root canal and it was going to be pricey so I went back to Aspen and told them to go ahead and refund that second cleaning I needed the money on the card to afford the root canal. Although in the beginning I was told they would refund that second cleaning if I needed them to they refuse to refund me that money! They said “we didn’t say that and you can’t get a root canal until you get it done” if that were the case why refer me to another dentist the day of the FIRST cleaning if it had to be done beforehand?! They are money hungry and deceitful to say the least! The staff is very nice but the office manager is very dishonest and I believe she gets kickbacks for approving people on the credit card because she lies to get more money from you. I will not get any more work done at this place and as of right now I’m out of pocket almost $4,000 for one cleaning and a tooth pulled !! That’s ridiculous! I will get my money back!
Yall charged me 3,900$ for a damn cleaning and a tooth to be pulled!! This place is a disgrace!! You won’t pass anything on you lied to the credit company and I have to pay this amount for another cleaning I never got!!!! My lawyer is the next step!
I hadn’t had a cleaning or work done in over a year and a half. I made an appointment with Aspen Dental for the first time for cleaning and an exam. I only got an exam, and it was recommended I needed antibiotic treatment for my gums. I tried to decline the antibiotics and just get a cleaning. They said I couldn’t because my gums were too far, and they wanted to start the treatment right away. They also said I needed to replace two fillings, which would also need to be done before the cleaning. It gave me a bad vibe….
I made an appointment with another dentist further from home. They gave me a standard cleaning on the first visit and did not mention anything about gum damage, antibiotics, or old fillings that needed to be replaced—just a standard cleaning in and out.  They did say I had a lot of tartar buildup, which was putting pressure on my gums . But after cleaning, the gum were fine.
The Aspen staff was polite and professional, but it felt like a money grab. The Aspen Smyrna office tried to do the same thing many years ago. I tried to get a cleaning, and they said they couldn’t because it would be like putting a band-aid on a broken arm.
Entire staff very professional. Every step was thoroughly explained. All personnel always checked to make sure I was ok and not experiencing any pain. I would recommend this Dentist and staff to assist with a person's dental needs.
Quick Facts About Aspen Dental - Lebanon, TN
Today
Opening Hours
| Monday | 07:30 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 07:30 AM - 05:00 PM |
| Thursday | 07:30 AM - 05:00 PM |
| Friday | 07:30 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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