Aspen Dental - Kerrville, TX Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I had a emergency with a broken bottom denture. They took care of it.
As my dentures are very old. I spoke to Anthony the manager about who went through all my options.
He was very patient and knowledgeable.. I left booking appointments for the services needed because the dentist and the receptionist and Anthony made me feel at ease.
Worst experience of my life. If you want to be charged for things you don't need then this is the place for you! The office staff will definitely not help you in any way, they will just take your money. And the doctors will write prescriptions incorrectly so you end up going to the emergency room. But don't worry, you will get billed for it regardless of the pain and misery they cause you.
I'm not one that likes to go the dentist. But my experience there was great I loved it . They make u very comfortable and go into detail with everything very pleasant and good bedside manner. They come very highly recommended
Nope! People be ware, this place is a scam! Waste of my time! For starters the young girl who took my X-rays looked like she hated working there, not a smile not a kind demeanor whatsoever. I originally came to this place recommended by my coworker but she did warn me they were expensive. I was originally there for a check up and a cleaning which I had to repeat three times because it was as though they didn’t want to hear what I was saying. After X-rays they take me to the back, the dental hygienist does his thing and hits me with some facts about gingivitis that basically scares you half to death. Then the dentist comes in and she’s nice but she is sounding like I need some major work and it sounds expensive. Finally they tell me to follow the financial dude and he tells me the work I need will be $12,000 which I can pay in installments using Insurance and credit. I’m trying to get out of debt not go back into it. I will be going to another dentist for a second opinion. This place is a racket! I don’t know how anyone would give this place 5 star reviews! Just like other people said, used car sales!
If you are thinking of trying this place, don't waste your time. I set up my appointment a couple weeks ago. I live almost an hour and a half away. When I arrived for my confirmed appointment, they told me I had to reschedule. They called and texted me during my drive so I didn't get the messages until I arrived. I am incredibly disappointed in the lack of planning and customer service on their part and will find a dentist that respects my time and efforts. I wish I could give zero stars for my wasted time and gas money.
The staff was very friendly and informative but I had to wait for hours in a room before getting seen. Then getting seen by one person and waiting forever to get seen by the next. The problem I had is that are extremely overpriced. They wanted almost 27,000 dollars for just a few minor dental procedures. I'm going to wait until open enrollment at work and sign up for dental insurance and see what they cover. Or I need to renew my passport and I know a good dentist in Mexico and I will go there and get everything fixed for very cheap.
To start off this review I would like to remain anonymous for my future visits. But I recently visited I had a routine cleaning, and unfortunately, my experience with the dental hygienist Cody was quite uncomfortable. From the moment I sat in the chair, the hygienist's demeanor was unprofessional and made me feel uneasy. He made several comments that made me feel quite uncomfortable.
Additionally, the hygienist did not seem to respect my comfort or concerns. When I expressed discomfort during the cleaning, they dismissed my feelings and continued without adjusting their technique or offering any reassurance. This lack of empathy and communication significantly impacted my overall experience.
To make matters worse, the hygienist made several rude comments about the manager during my appointment. Then when another worker came into the room he would trash talk about Anthony more. This unprofessional behavior was highly inappropriate and made me feel even more uncomfortable.
I believe that patient comfort and clear communication are essential in any medical setting, and I hope that Aspen Dental will address these issues to ensure a more positive experience for the future.
Dr. Tobias and the hygienist were both friendly. The girls doing the xrays, not so much. I came in with a broken tooth and left with nothing done for it and a bill/treatment plan of over $6000 that needed to be paid in full before they'd do anything. My broken tooth was my priority but they told me a cleaning was more important first. Went somewhere else and got my tooth taken care of without feeling like I was buying a car...cuz that's how this office will make you feel. They're the car salesmen of dentistry!
Quick Facts About Aspen Dental - Kerrville, TX
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
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| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 08:00 AM - 05:30 PM |
| Friday | 08:00 AM - 01:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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