Aspen Dental - Horseheads, NY Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I accidentally hit the wrong button and left a great review on the other platform so I’ll just say I had a great experience at my appointment today and everything I encountered was extremely helpful and great. It helped my confidence and I can’t wait to get back there to get the work I need done so I can get back the confidence I used to have. Thank you so much.
The staff there was extremely helpful and professional polite I had one of the best experiences of my life at aspen. I myself was experiencing some Insurance issues and the ladies at the front desk were so helpful and patient and trying to make sure that I got the proper insurance and we’re helping me call all over for insurance. My appointment was at 2:30. I was finally seen at 3:15 due to all my issues, I left after everything was done I’m just Extremely grateful for all their help and their care
My last visit to the dentist some years ago was traumatic and I hadn’t been back since. I scheduled with Aspen after a friend told me they had a good experience. I’m really glad I did. They were very upfront and informative, someone called me 24 hrs before and told me about what would be happening as well as the cost of the visit since I’m paying out of pocket. Once I arrived, everyone was extremely friendly, my hygienist could tell I was nervous and made sure to tell me ahead of time exactly what she would be doing. After finding out I needed extractions as well as some other work, another lady brought me out to the desk to discuss financial options. I decided what I wanted done, she filed everything and it was only 24 dollars weekly to pay for what I needed in the moment. My appointment was scheduled for the following week. ????
Don't do it! The dental piece they made me didn't fit. They refused to remake it and the office manager told me, "Maybe you should have surgery to get your jaw bone shaved"!!! Wild!!!
Also, I made an appointment with an in-service provider (dentist) and they used an out of service provider therefore my insurance wouldn't pay as much. I had a much better experience with Canandaigua Aspen.
Today was my first visit to Aspen dental. The people there are very friendly and knowledgeable. They were able to help me find a solution to the problems I have been having and they were able to find me financing very quickly and easily. I was in and out.
I went to my first appointment ever to the Aspen Dental office in Horseheads, NY today.
The receptionist, x-ray technician, dentist, and billing secretary (?) were all wonderful!
I was a little bit surprised by the price of the dentures.....BUT it's been roughly sixteen years since I have purchased top and bottom dentures. Apparently I just haven't kept up with the times and the fact that it's been so long since I got my first set of dentures.
My husband and I have made several calls over the last two years to Affordable Dentures, where my first dentures were made. They never returned our calls. They also never offered a seven year warranty on their dentures!
Who knew a dental cleaning could be done at 7:00 AM! The receptionist was able to help me with my billing and the staff worked with me in getting what I needed done and absolutely no strong arming into extra procedures. Best experience. Best hygienist!
I just canceled my appointment while sitting in the waiting room for 45 minutes as people who arrived after me were taken in. Apparently they forgot to take my paperwork back, they certainly remember to ask for payment and put my insurance in the system though. These people have no idea what they are doing and no apology was given.
Quick Facts About Aspen Dental - Horseheads, NY
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
|---|---|
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 07:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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