Aspen Dental - Hanover, PA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I was hesitant at first to use Aspen because of some of the reviews. I have to say, my personal experience has been excellent. Although I brush and floss as I should, I had not been to a dentist in a bit. I was very nervous to go, but was quickly put at ease. My first appointment included x-rays and a detailed treatment plan that was tailored to me. I also had some shifting with my teeth as well as grinding. I reviewed the treatment plan, even got a second opinion, and went ahead with the recommended treatment. I am now halfway through my Motto aligners treatment and could not be happier. The Motto aligners are comfortable and easy to use. The Motto App used to track treatment has also been amazing to reference during treatment, and shows you your weekly progress with scans of your teeth. My smile looks the best it has in years. The Motto treatment coupled with the care of the onsite team at the Hanover location has completed changed my confidence. I use to be afraid to smile or even open my mouth in a way that my teeth could be seen, but I am no longer self conscious about my teeth!!!
Some people have complained about the service, but in my opinion, you get what you give. The individuals I have encountered there, although extremely busy, have always been polite and professional.
Very pleased with my experience with Aspen dental in Hanover pa. Fixed my tooth and was very reasonable priced. Great staff & service. Cannot give any positive reviews for Maryland Aspen. I've had a few negative experiences at westminster , Maryland Aspen Dental . Aspen Dental in Hanover P A. is awesome. Worth the extra drive
Payed once for a filling to be replaced. They didn't do it right. They made me pay again for a recheck when it was done not 2 months ago and had to Wait for another appointment. Shouldn't have to pay for a job not done right the first time.
10 out of 10. Had a tooth extracted and barely felt it come out. Everyone was friendly and professional from start to finish. If you live. Near Hanover pa, and need a dentist I highly recommend Aspen dental.
Very unhappy with the fit of my new denture can not use ,rubbed my gums raw,back to using my temporary that I relined with liner kit from amazon,they only gave me 1 reline a week after my teeth were extracted,. 7 months later ,7 appointments still do not have a descent fitting denture,they have no evening hours for people who work a 40 hr week daylight job, girls were nice in office but finish product sucks!!!! Highly recommend not to go there.
I just has a HORRIBLE EXPERIENCE with this office. I went in for a reline of my upper denture which was in excellent condition except for the fact that they had become loose and I was having a difficult time keeping them in..
The reline went INCREDIBLY WRONG and they damaged my original denture. They chipped 2 of my teeth and made the surface of my plate extremely pitted and rough which irritates my tongue and insides of my mouth.What ever chemicals they use took the enamel off of my teeth so they appear dull and cloudy now.
When I called them the next day I was put on hold for over 1/2 half hour and then I was told that I would receive a call back at a certain time and that did not happen so I had to call back again.
At which point I was then told by them that my dentures were in perfect condition when I left and any damage that was done to them I had to have done and that is completely wrong. They told me that they will not do anything to fix the damages because they will not accept responsibility. So, they DO NOT STAND BEHIND THEIR WORK!
This is disgraceful behavior and now I’m the one that does not have a pair of dentures because of their carelessness and poorly done work.
I WOULD NEVER, EVER RECOMMEND ASPEN DENTAL TO ANYONE!!
This was a HORRIBLE EXPERIENCE AND TERRIBLE EXPERIENCE!!
So,if this experience wasn’t bad enough after my initial post about 4 days later I received a phone call from them concerning my post. I was told that they wanted me to come back in and that they would fix the damage and I asked what if I need a new plate made. I was told that it would be made for free. I questioned that to make sure I heard her correctly and she said yes FREE. All they asked is that I would take my post down!! She told me that she would call me back after she called her district manager and when she did the story changed..the replacement plate that I now need because of their negligence…they will make it OF COURSE but it won’t be FREE like I was told it would be in our initial conversation it will now be billed through my insurance. They were trying to get me back in their office to try to convince me to take my post down.
NOT HAPPENING all this did was make me more uncomfortable with this practice and their actions towards the patients..
They overcharge and double talk…
I WOULD NEVER RECOMMEND THEM to anyone I know..
They said they would work with me and understand about my anxiety with dentists. Well that was a lie. Then because i could not get an X-ray of all my teeth the dentist would not proceed. Then he stated that this is an emergency visit and will be charged as such. Now i have a regular appointment scheduled weeks before today. Well since you only looked at my teeth and didn't do anything about the broken tooth how can you charge me for an emergency visit. If it was an emergency, then i would expect work to be done. Then i have to pay up front before they would schedule my next appointment, and i have insurance. Was there for almost two and half hours and nothing be done. That’s ok mr dentist, since you didn't was to work or do your job I’ll find another dentist that understands and will work with me. Worst experience ever with a dentist office. Aspen Dental is only there for the money, no patient care.
Made an appointment in November of 2023. The soonest i could see someone was October 2024. Three days before the appointment they told me i had to reschedule another 6 months out. I know dentists everywhere are backed up but that's completely unacceptable. They will gladly waste 2 years of your time.
Quick Facts About Aspen Dental - Hanover, PA
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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