Aspen Dental - East Wenatchee, WA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
The best dentist office in the area. The staff went out of their way to make sure I was their top priority. Had broken my partial and they were able to fix it with in 30 minutes. Explained everything they were going to do. Big shout out to Dr. Kelsey for making me feel comfortable, one of the best dentist I’ve ever seen. Mitzi, Estefan, and of course Joshua the awesome lab tect. You guys are amazing and remarkable. Highly recommended this dentist office.
I was out of town and had a dental emergency. Wenatchee Aspen Dental got me in, fixed my problem and I was on my way in under an hour. The entire staff was kind, knowledgeable and welcoming. Hands down the best all around Aspen Dental I’ve been to. Thank you!
I'm satisfied, my dentures have been adjusted, might need a little more but they feel so much better. I really like Dez and Josh at the East Wenatchee clinic, so gentle and caring. Front office was very patient and accommodating.
I asked for an appointment. Knew it had been years sense my last but asked for the appointment to include a cleaning after I got my photos and check up done. I don't need multiple appointments in which I have to move my schedule around. Got to my appointment and was told I'd have to schedule my Cleaning for a later date.
Additionally the office atmosphere and personnel seemed robotic. I'm not huge on small talk but I got the feeling that no one in the office but the doctor enjoyed their job. Could get better customer service at a tire shop.
I filled out a "survey"... asks who I was assisted by.....I have no idea because only the Dr. Introduced herself.
I wish I could give 0 stars. They are my only provider under my insurance in town tree hats supposed to be 100% coverage for what I need. They got my insurance info wrong while I was sitting there and tried to pitch me a $6,000 plan. Then got my insurance right after wasting 15 minutes of my time. Referred me out to a specialist in town that they said was in my network but wasn’t. They didn’t send the insurance check to the referral so that’s gone forever. All my procedures were covered at 100% according to my insurance and the documentation of my claim but Aspen tacked on another $49 and are bold faced lying to me saying my insurance only covered 70%. They can’t give me that documentation and won’t resolve it or give me a case number after saying they will look into it. I just got an alert from a collection agency only 3 months after receiving my first bill that had no posted due date. What a scam!! And now I don’t trust the one place I’m supposed to be able to get dental care with my insurance. Truly wretched people that don’t care about anything but ripping every penny out of your pocket.
Edit: they reached out after seeing this review asking how they could help then pulled up their info and told me I had a balance Lolol brain dead…. They sold my balance to a collection agency and the second I showed them my claims they used their brains and left me alone. I advised the collection agency to stop buying the accounts cuz this is obviously a scam aspen dental is running. They don’t care they just want to sell the stress they cause you to the collection agency.
Shoutout to Dr. Kelsey, Amber, and especially Deserie! All were very helpful in walking me through my first visit; it’s been years since I’ve received proper dental care and I couldn’t be more impressed. Informative, professional, and downright friendly.
Friendly staff, fast x-rays and the DR was amazing as well. Clean office and easy to book appointments too! Look forward to my care there.
My experience wasn’t the best. A heck of a lot of money spent and I believe that it was way overpriced. Knowing what I know now I wouldn’t have had it done. Pretty sure I financed at least one person‘s college tuition.
Quick Facts About Aspen Dental - East Wenatchee, WA
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 07:00 AM - 05:00 PM |
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 07:00 AM - 05:00 PM |
| Friday | 07:00 AM - 12:00 PM |
| Saturday | Closed |
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