Aspen Dental - Dayton, OH - Miamisburg Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Scheduling was a quick easy phone call, the deal of new patient appointment with x-rays for under $30 is amazing, and the dentist was so nice. He took the time to really answer any questions I had and explained everything they were offering. The financial girl was also very nice and laid out all the options available to me for my treatment plan.
The care I received for a cleaning was excellent. I do not care for Aspen's policy of collecting up front payments for insurance coverage. I have 100% coverage through United Health Care when I called United they even said you shouldn't have to pay any costs with their coverage. I had to contact both United and Aspen on the original visit costs and they were refunded to my credit card. Now I'm going to have to do the same for yesterday's visit. I will be looking for a new dentist January 1st.
I find the staff very friendly and accommodating and I feel taken care of during my visits. I’m only giving 4 stars because they have a policy of X-rays every 6 months which I think is a bit much. Maybe for a person with lots of dental issues but I’ve only had 1 cavity in 46 years of life and didn’t want the extra radiation.
I had to have a tooth pulled and it was the first time in my life that they got the novocaine dosage perfect. I didn’t feel a thing when they pulled it. They were patient and thorough. The doctor was knowledgeable and put me right at ease. He explained my options and I will be back for routine cleanings and to have an implant put it one day. I’m a coward when it comes to dentists and hasn’t been to one in a few years, they don’t shame you and you are very well treated. The staff was kind and I found out up front what my cost was going to be and what insurance would cover. They offered payment plans if I needed one. The office was clean and I felt safe and at ease. I will be going back every 6 months for cleanings from now on.
Not a pleasant experience. It was my initial visit, so just a check up to determine what I would be needing to get done. But the atmosphere from the initial front receptionist set the tone and it wasn’t professional or friendly, the X-ray technician was better personality wise, but devices used inside my mouth were actually painful, and I’ve had oral x-rays several times in my life, this was the most painful ever. The doctor was pleasant, but after a very brief examination he was done and the hygienist did an examination of my gums and then a office manager came to get me and took me to her office and that’s when it became clear that the whole goal was to get as much money out me as possible, and to get me to apply for a loan right there for over $15,000 I left, you got my insurance payment, I lost over an hour of my day and will not be back. I’ll go to a private dentist that provides professional care in a caring manner.
My hygienist was amazing! Very knowledgeable and thorough! She walked me through every step while making my teeth feel and look super clean. The only bad thing is that they had to reschedule me multiple times ????????♂️
I had a terrible experience with Aspen Dental, and I didn't even make it to the office! I had an appointment scheduled for the next day, so I called in advance to provide my insurance details. The receptionist or whoever picked up the phone was incredibly rude and unprofessional. Her attitude was completely uncalled for, and it left me with no confidence in their customer care. I felt so uncomfortable that I immediately canceled my appointment and will cancel the one I had scheduled for my wife immediately after this review. If this is how they treat patients over the phone, I can't imagine what the in-office experience would be like. I wouldn’t recommend Aspen Dental to anyone looking for a welcoming or professional environment.
I had a wonderful experience at this clinic today. The lady who did my xray was so nice. I also met with Dr Anyanwu who is very knowledgeable and very generous with sharing information I needed to know with me. He answered all my questions and was in no hurry to leave. I already booked for my follow-up visits. I highly recommend this clinic.
Quick Facts About Aspen Dental - Dayton, OH - Miamisburg
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
|---|---|
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 07:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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