Aspen Dental - Clarksburg, WV Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
The receptionist has a very soft voice, which is not loud enough for people with hearing impairments, but the service is excellent. The staff is very pleasant nice helpful very informative. They go in detail to Tell you everything that they’re doing and what and how it help them fix your needs.It was an awesome place never been here before, but I would advise people that this place is really really good. Really good, I am from Springfield, Georgia just up the road from Savannah and this is like a vacation. Kind of my wife children live in West Virginia and these people just made me feel very welcome. Very comfortable about what they were doing. And wonderful service. Great great I like it.
I went to Aspen Dental, to have a set of dentures made, friendly people that work in the back, but the ladies that work at the front desk are very rude. I had my first impression made and when I came back as soon as I got to the front desk to check in the girl said I need the rest of the money now for your dentures. I had already paid for half of them on my first visit and planned on paying for them as soon as I got them in my mouth and checked out, but it was rather embarrassing in front of the other patients when she said I need your payment for your dentures now! It wasn’t right for her to embarrass me in front of everyone and she could have waited until I got them because I didn’t have insurance and I’m a private pay patient and she knew I had the money. I was told when I got my teeth if I had any problems to come back, well the teeth were making a big sore in my mouth and needed a adjustment and that same girl at the desk said I needed a appointment to have it done and it would be over a week. As a matter of fact Thanksgiving was a week away and I worked for a dentist before and I know it don’t take long to do an adjustment. It says on their window walk ins welcome. I live over an hour away and I’m disabled and I had a doctors appointment today and I just thought after I got through with it I would go there and get the adjustment and I didn’t mind waiting on it but no, she said absolutely no way could they work me in. There was no one in there waiting room and only one car in the parking lot. This is totally ridiculous! I paid $2,700 for my dentures and they said if I needed a adjustment just to come back! What a crock of BS!
Free consult was great with Professional staff. Now comes the terrifying moment .. the cost of treatment, extremely high due to nature of what they decide needs done compared to competitors. less complex less expensive perminate fixes are available, do research and be informed, receive 2, 3 different consults from different "vendors" and you will see the difference in each plan of approach. I'd say they do great work but affordability is out if touch in today's economy IMO.
Had a great visit today at Aspen Dental in Clarksburg,WV! The check-in process was seamless, the front desk staff already had my dental insurance verified and was friendly. I was taken back on time. Brittney took my x-rays, she was gentle and did a really great job at making me feel comfortable. The Dr. was friendly and gentle while doing my exam. I was so thankful that they offered me an appointment to see the friendly hygienist to get my cleaning while I was there! My teeth felt great after the cleaning. That saved me another visit. Overall, the staff was friendly, knowledgeable, and efficient. I look forward to my 6 months visit. ~LC????
I called the place to make sure I could get my teeth cleaned. She told me it would cost $90 without insurance just for a cleaning. She didn't mention that they don't clean teeth without the first initial appointment to check gums and teeth. I got to my appointment waited an hour for them to look at my gums and tell me I have gum disease. They send me off and tell me it's 3000 just to go through the gum disease treatment without insurance. 3000! I just want my teeth cleaned and remove my tarter build up. If they were to reschedule me for a simple teeth cleaning even for just 200 without insurance, okay whatever, but 3000 and refused to do what I came for. Absolutely outrageous. I'll go somewhere else. This place Is a scam.
I was surprisingly impressed. Dental offices have never been my favorite place to visit but this office and all personnel I came into contact with today were pleasant and professional. Different roles are very well coordinated and the cost was below what I thought it would be.
The dental team is ok....but the receptionist (not both just one) is not at all patient or understanding with questions I had. If my dental insurance was covered by Wilson Martino dental I would go there in a heartbeat. ASPEN doesn't offer nitrous oxide and there's a waiting list for IV sedation.
They got my new cap on. I'm looking forward to get my bridge done. Everyone in the office is nice polite, and not afraid to ask questions or answer questions. I'm happy having Aspen Dental in Clarksburg wv.
Quick Facts About Aspen Dental - Clarksburg, WV
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 08:00 AM - 05:00 PM |
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
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