Aspen Dental - Chambersburg, PA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I had dental surgery in October the dentist was very nice which is the only reason I am giving a 2 star review. My surgery was originally set in September after paying in full and sitting there for two hours they rescheduled my surgery to October. I paid for two tooth extractions and a wisdom tooth. They only ended up pulling the two molers and left the wisdom tooth due to potential complications. I have yet to see a refund for the tooth they didn't pull. I gave them my secondary insurance at the appointment for my surgery. The lady was very rude and snapped "we will have to refund her back what they cover." After two weeks and I saw that it processed with my primary but not my secondary. So I called the billing department and they informed me that they didn't even put my secondary insurance information on file. She got all of my information for the secondary insurance and told me they would submit my claim. I waited another two weeks and still saw nothing so I called back. They told me the person I spoke with only entered in the info but didn't submit the claim. She then assured me she was submitting the claim with me on the phone. I waited another two weeks and still saw nothing. I called yet again. The submitted my claim but entered my husband's date of birth incorrectly. So they fixed that and resubmitted or so they keep telling me. I called again today and everything sound correct on there end and they assured me that they have it submitted and told me to call the insurance so I did they show no pending claims. My insurance tried to call the office but they didn't answer. (They never answer their phone) I am so fed up I now have to self submit to try and get the refund for thealmost $700 I paid out of pocket and having really good dental insurance and a secondary. Hopefully I can get the refund for the wisdom tooth they pulled. Save you self the trouble and just go somewhere else I know I will for all future needs
This place is an absolute joke!! Told me I need 2 root canal’s done back before July told me I would be the first called well that never happened!!! Ignored our calls 6 months after we never heard a call back so went told me I would be able to get an appointment in December had to wait for a date. December rolls around haven’t heard nothing called today and found out they fully booked December date but never called me said I will have to wait to January when I have been on the waitlist since July!!! We even had paid for over half of what it costed to get the work done!! DO NOT EVER GO TO HERE!! Service sucks here!!
I just started with Aspen dental and had two appointments so far. The experience has been amazing so far. All of the staff is supper friendly and very professional. I have not had a single issue, the explain the cost of their plan to get your teeth looking good again. They explain that the prices may vary because they have no idea what each insurance will pay. I am very happy that I went to Aspen dental and will continue to look forward to going there. GREAT JOB TO ALL EMPLOYEES ????????????
The staff was very personable and empathetic. Explained everything that was being done, in addition to what needed to be done. Pricing and scheduling was being done with all my restrictions and timeframe in mind. Very accommodating.
Pleasure to work with, and made me feel comfortable.
Staff is super nice places is clean, but I think it’s a tad bit ridiculous that you have to visit the dentist twice once to take a x-ray and an to see what needs to be done to come back and actually get the work you need , I have a few cavities and my schedule appointment. Is about 6-7 months out is absolutely ridiculous. I called into the office cause I was feeling pain flossing so I thought I had a cavity they schedule my appointment a week later to not have my problem resolved, So you can get an appointment if there’s something wrong, you would get looked at But I don’t know if your problem will get fixed on your first visit
They got me seen very quickly. I thought it would take a month or so to get an appointment. They literally offered me an appointment the next day! I couldn’t make it to that one so they worked with my crazy schedule because of work & my kids. It was a lot cheaper than I thought it would be also. I paid for the initial visit which was only $29! My tooth to be repaired was $126. So all together I paid $155. Which is way cheaper than I was thinking. And then they got my tooth fixed in less than about a half hour. It matches my dentures perfectly and no one will ever be able to tell it’s not a perfect match. Thanks Aspen!
I failed to read reviews before contacting Aspen. There are so many variations of experiences. As for myself, I needed to find a new dentist who accepted my dental insurance as my current dentist no longer participated. I have good insurance but not when dentist is nonparticipating. With considerable amount of work needed done, I turned to Aspen. They accepted me promptly, listed my issues, cost of services, and my portion of bill. Staff friendly. First visit went well. 3 appts set up soon to get started. Hope all progresses well from here.
The staff at Aspen isn't friendly and they don't offer sign language and follow the laws. They didn't finish the work that they started and refused to compensate for the procedures they were supposed to complete. Even though the insurance paid for the work to get done. They don't provide any documentation and had me see someone that wasn't in network and then charged me for the visit , knowing they weren't in network. I would not get anything done here, very unprofessional..
Quick Facts About Aspen Dental - Chambersburg, PA
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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