Aspen Dental - Canton, OH Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
People were very nice so 2 stars for that alone. Unfortunately I set up an emergency appointment. And they scheduled me that day. But not to extract my tooth. Just to assess my situation. Scheduled me 3 weeks out with terrible tooth pain and on top of that required 60% down payment right then or they wouldn't schedule me. I understand they have to look and see what's going on. But it's literally an emergency visit. Hence the option I picked when scheduling my appointment. My pain and Emergency isn't an emergency to them. Will be going for my scheduled extraction because Im sure getting my 160$ refund would be a nightmare but will be seeking other alternatives else where.
In all my years of going to new dentist, I have never not been able to get a cleaning on my first visit. My husband and I have moved many times due to military and have always gotten my teeth cleaned on our first visit and we regularly get cleanings every 6 months. I needed to get my teeth cleaned before I had my back surgery due to reclining in chairs. I was not aware that it was just a consult with X-rays. It was my surprise that they were not going to clean my teeth and yet I was there for one and a half hours. At the end of my visit, I was told that I needed to have periodontal care and would have to come back 3 times a year. The estimate with insurance was over $1000.00. I was very mad at the end because now I had to wait til after my surgery to have my teeth cleaned. So grateful that I waited. I went to another dentist and was told that I had no periodontal issues and cleaned my teeth on the FIRST visit. DO NOT RECOMMEND!!!!
Waited a month for my appointment. The week before, I started getting calls and emails asking for my insurance information. I already told them I didn't have any when I made the appointment. They canceled my appointment, and when I called during normal business hours no one answered or bothered to return my call. This has delayed my treatment with a reputable dental office.
My first visit. Waited 30 minutes past my scheduled time to be taken back. Waited another 45 minutes for a Dentist/Hygienist. No acknowledgement for the long delay, no check-in to let me know they were running late. When they did show up it was one big sales pitch. They seemed indifferent to anything I said. Sierra was great. Staff is friendly. Not returning.
I thought everyone was awesome! The front desk lady, the lady that took me back to the room and the dentist. I'm sorry I don't know their names ????????♀️ But they were all very nice and personable and listened to what I wanted. I'll definitely be going back.
Just love it when you get a form response to your review of their company. So you can really see that this dental office doesn't care that a patient did not get their number "10" rating that they wanted. Too bad, so sad!
This was not a good experience, the young lady that first greeted me was super nice but that's where it stopped. Everyone one else was a bullie. They give you information that are asking you when you want to make an appointment. Not giving you a chance to process what you're being told. If my teeth were so horrible that it's going to cost thousands of dollars with insurance to fix them then why are you not asking me if I want to go the route of having dentures. I felt as if the other individuals were just trying to push me into making a immediate decision. Even the "Financial Advisor" was pushy about the thousands of dental work that was going to be required. I left because I felt bullied and was not even given any information to review about costs or even what the appointment was going to cost that day. Not until I received my EOB did I have any idea what the appointment cost.
I don't like it when a business hands you a card telling you that you need to rate them a ten, sorry that doesn't work with me. You will get my honest opinion of service, don't like my opinion then don't ask for it.
This is the place to go! I cannot tell you how impressed I was with the people who work here. They were short two people and crazy behind, but you didn't hear one of them complain. They still had Smiles on their faces and made it a very pleasant experience for my husband and I. It was also the most thorough exam I've ever had on my teeth or my mouth. I'm confident I am in good hands! CJ the dental assistant was funny and put me at ease. She's also very good at her job! She helped me through making sure my insurance was good to do the x-rays we needed. The dental hygienists that worked with my husband and I were Bryan and Stephanie. They were funny and fantastic too! They kept us informed about what they were doing and why. And we're very good about explaining what was going on in my mouth. We joked that my husband was a show off cuz he was fine. Haha The doctor we saw was Dr Kansara. I feel like a broken record because I can't say enough about how wonderful she was too! Upon checkout we had Sam. She didn't forget anything as far as the appointments I needed to make. I love the fact that you know up front what things are going to cost. Like I said the whole facility is amazing! Everyone we dealt with had a positive attitude despite the negativity they were facing with people being upset because they were so far behind. I was nervous about seeing a new dentist because I've had so many screw up on my mouth. I'm very confident that these people know what they're doing and actually care about what's happening and want to fix it. Thank you Aspen Dental for hiring them! Give them all a raise!
Scheduled an appt for a painful broken tooth which was disclosed at the time of scheduling and then was told I would have to schedule another appointment for actual treatment... they don't perform the actual treatment on the initial visit. So here I am still in significant pain waiting 2wks for treatment with no pain medication or any form of relief until that appointment.
Quick Facts About Aspen Dental - Canton, OH
Today
Opening Hours
| Monday | 08:00 AM - 05:30 PM |
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| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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