Aspen Dental - Bowling Green, OH Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Not a great experience. I have an incredibly infected tooth. Trying to make an appointment with their NATIONAL call center was a nightmare. When I arrived, I was not greeted and just asked name and thrust an iPad. Once I got back into the dentist seat, I did not feel comfortable that the tech had any idea what was going on. This was confirmed when she took my first xray without the lead jacket. When she came in for the 2nd pic I said, I believe I should be covered. She laughed and said yes, I am just distracted. I didn’t get a great sense that the dentist that saw me was certain the best treatment. She prescribed antibiotics…z pac which is not usually the best for a severe tooth infection… and ibuprofen 800. I told her I am taking so much ibuprofen and Tylenol and NOTHING is helping the pain. She simply shrugged. They told me I have to schedule with their endodontist (the reason I went there in the first place with a referral) but they have NO appointments open and they were looking at offices 50 plus miles away. They simply said “we will call when something opens”. Is that next month or 6 months? No one knows. So I wait I guess with my face looking like a baseball has been implanted under the skin. I hope the antibiotics will help soon. The pain is unlike ANYTHING I have ever experienced. My insurance has changed and I am forced to use retail dentist now. Blah! If you have the choice, go to a private dentist.
Removed 2 bad teeth that was causing me tremedous pain. Not a procedure that I was looking forward to, but they did the job and I am feeling sooo much relief. Big thanks to the dentist and her assistant!
As a new patient I was able to get an appointment right away. I couldn’t get in anywhere else in town for months. I was able to set up a financial plan to make payments for the work I need done. The staff was friendly and the Doctor was very kind and helpful. Overall a great experience.
Don't expect any kind of "emergency" care if you're in pain unless you're a "new" patient..loyal patients can wait 2 to 3 weeks
Update:
I want to thank Aspen for reaching out to me (and quickly) to get a appointment set up for me. Super nice people I spoke with. Thank you
I had treatment done last year Jan.2023. The Dr , hygienist and other tech were all great. Everything went well. My issues with this place was their billing department. When I consulted with them I open a financing to pay for 18months, got my obligation paid of in less than a year. Then after a year and a half I received a collection notice from some collecion agency for the debts that I wasn’t aware of. I didn’t get a call or a paper bill from from aspen bowling green before hand. So when I receive the collection notice I immediately talk to their billing personnel. She was rude! And she told me that the amount I owe them was from the last treatment, and I ofcourse told her how that happened when I had the dental first finance it? . And she told me me that somehow the last cleaning I have was not part of the financing package. It was my personal obligation and I know that wasn’t they told me. It was on the paper I sign but they screw up and did not bill dental first. Just very aggravating conversation we had back in forth, very stressful and worst of all my credit score got ruined because of this place. So be very careful, or better yet don’t go to this place. They will double dip your account if they see a chance. So run away from this place!
This is going to be posted on several aspen offices as I've been to three. I went for my 6 month cleaning in March. At the time my balance was ZERO as they will not let you receive service with a balance. They estimated my services for that day to cost $128.80 with my insurance covering the remaining. I paid the $128.80 that day. In April, they billed my insurance $292, and my insurance paid $86, which, without discounts, would leave a balance of $77.20 (292-128.80-86). In May, I received a bill for $144 from Aspen. Naturally, I called their "billing" department. A gentleman there said "no, that doesn't math" but stated he'd have to have me talk to an OM at Perrysburg because the BG office was closed indefinitely. I spoke to Ryan at Perrysburg who looked at the account and was also confused and stated he'd have Maddy the OM call me back. She never did. I left messages in May, July, August at Perrysburg and in September I left a message at the Airport Hwy office both canceling my 6 month appointment and requesting some one, ANY ONE, to look at my account and call me. On October 21st, I received another bill, this one was lowered $9.86, which STILL is an over charge. I spoke to a Taylor at the main 888 number and explained the situation. She started she would review the account and submit a ticket. I received no phone call, no itemized, and no further bill BECAUSE THEY SENT IT TO COLLECTIONS. Collections contacted Aspen who sent them an itemized and INSTRUCTED ME TO CALL ASPENS BILLING DEPARTMENT. Useless! Save your time, money and sanity and go elsewhere.
ALL staff were of a great assistance to me. The doctor and nurses explained everything in great detail, the reasons why and the reasons why not. Only problem for not getting screw-in dentures is cost, but as a pensioner that is my problem.
Great staff at BG especially the receptionist she was awesome. Dentures repaired professionally in under two and a half hours Thanks Aspen Dental in Bowling Green ,OH. I got my smile back ????
Quick Facts About Aspen Dental - Bowling Green, OH
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | Closed |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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