Aspen Dental - Barboursville, WV Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Worst Company I Have EVER Dealt With
I paid $4,000 for the Most expensive Dentures they had in FEBRUARY of Last year and was told I'd have my permanents in Less than 6 months after My oral surgeon (thank God not theirs) did my extractions. The temporaries are Horrible. The bites don't align at All. There are 4 separate teeth that are crooked. The upper arch look like they were made for someone else. They're Huge in my mouth and a Huge overbite. But the absolute WORST problem? ALL the molars are FLAT meaning you can't chew or grind Anything. I have lost over 65lbs since March because I am still eating like I just had my extractions. All soft food. I can eat more stuff WITHOUT my temporaries in than I can with them IN.
They reschedule EVERY appointment. I just got ANOTHER text a few minutes ago saying they needed to reschedule my appointment again. I was supposed to have an appointment Yesterday on 11/13 they rescheduled THAT to 11/18, that makes FIVE times since October 5th they have rescheduled Still assuring me I would have my permanents by the end of the month. By the time this one is rescheduled it will be December at the LEAST before I can get my permanents. TEN MONTHS after I paid FOUR THOUSAND dollars. I have never in my life left a bad review, but I have never in my life had such an awful experience.
Go Anywhere else. You will pay thousands of dollars and never get your dentures!
Update to add: After a call back today about rescheduling my appointment Again. Was told once Again they Still don't have the teeth for my wax try in and she "can't control when they actually ship them out". Then why set appointments? Infuriating!
Update: 11/27 Got my permanents today. I paid over $4k for the most expensive Comfylyte dentures and have received the least expensive Basic Dentures. I went home in tears. I don't even know what to do at this point. Would be FANTASTIC if the OWNER who replied to this review would contact me. The Only difference between these and my temps are they fit Slightly better. Zero other differences
I’ve been trying to get some dental work a while now and due to insurance not covering anywhere locally I was beginning to feel hopeless. They seemed to do well with my Father so I gave them a try. I had to pay out of pocket but it was easy appointment and procedure process. It was very affordable compared to others who I’d had to have waited months to see. Aspen was able to get me in within a week or less each time.
Consult appointment was great. Very thorough. The 3D scans are really nice! All the staff was extremely nice and helpful. I didn't feel rushed, every question I had was answered fully. I am beyond thankful I chose Aspen to start this journey with.
Everyone was friendly. Didn't have any issues with the staff. The waiting time wasn't ideal and I had to get my child from school. They're pretty pricey and I found a few places cheaper. The staff are overall great though!
This was the best dental care I have ever had. Not only were they kind, but very easily conveyed information to me. Although it will be a bit expensive for a clean and fill, the professionalism, experience, and care is well worth the price. I genuinely felt like they wanted to help me and I wasn’t just another dollar sign for them. Thank you aspen dental!
Everyone was so nice and welcoming! I had a terrible experience with a different local dentist so I was super nervous. They were great! They listened to what I had to say and gave me several different options of treatment and payments. I only wish I had went there to begin with! I wouldn't be having the problems that I am if I had. The dental assistant that did my intake was hilarious. He made me feel right at hime and not at all embarrassed. This is coming from someone who rarely leaves their home due to embarrassment over my dental issues. Definitely recommend!
absolutely horrible! showed up on time...get called back and its like i never filled out paperwork..dentist comes in and starts numbing the wrong spot to extract my tooth...i redirect her and she continued..left me for almost 25 minutes waiting for the novacaine to take affect...comes back in and it had worn off a bit from such a lengthy wait...she then proceeded to poke and prod again without any regard to my comfort. all the while slick shaming me for how bad my teeth are...not everyone has dental insurance and certainly dont have 200 bucks to shell out for every tooth. just the worst visit ive ever had..with dentists like her, who needs enemies!? i wouldve rathered driven back to Colorado to have it pulled if this is the bedside manner offered in barboursville! i feel horrible...and instead of sending my prescriptions to a pharmacy close to home, they expected me to get them filled at THEIR local pharmacy. i live an hour away! just absolutely horrible
I had a good experience on 8-22-24. The staff were all nice and friendly. I’m having a lot of dental work done and I like that it will be done at the same location and not being sent to another location to have what I call surgery ( having all my top teeth removed and 2 implants in my lower jaw ) sure hoped it all goes well. I’ll update after my surgery I could use some prayers that it all works out good !???? I had my surgery 9-12. Extracted all my top teeth and put 2 implants in my bottom gums to later attach bottom denture. I HAVE NEVER EXPERIENCED THE PAIN I AM EXPERIENCING!!! I called their emergency number twice on Sunday 9-15 and was told twice the on call person would call me back. THAT DIDNT HAPPEN!!!… I’m in excruciating pain and I don’t have anymore pain medication and on top of it all I now have a migraine. MY QUESTION. WHY GIVE OUT AN EMERGENCY NUMBER TO CONTACT IF NEEDED????? THIS IS UNACCEPTABLE !!! I FIND THAT NOBODY CARES WHAT I AM EXPERIENCING, NO EMPATHY OR SYMPATHY!!!! WISH I KNEW THIS BEFORE HAVING THIS SURGERY AT ASPEN DENTAL!!! I’m now into my 6th day post op and the pain is still almost more than I can bear!!! Aspen finally called me back but was not concerned about my pain!! Offered me an anti inflammatory of which I already have and been on for years!!! Anti inflammatory medication can eat a hole in your stomach and I know that for sure because it happened to my father and he had to have half of his stomach and some of his intestines removed!!! I don’t usually write bad reviews but I think the oral surgeon might want to go back to where he got his education and learn some good bed side manners!!! I wonder if oral surgeon’s take the same Hippocratic oath as all other surgeon’s??? I think in that oath it says that they should be concerned about their patients and help them and keep them comfortable after surgery!!! I sure hope this oral surgeon doesn’t have a wife or children to have to watch them suffer in pain after surgery!!! It’s not like I haven’t had other surgeries because I have had several surgeries and experienced the pain of being in 2 serious motorcycle accidents and been in a serious car accident but still never had the pain I’m in after this surgery!!! I believe I’m a good honest person and I paid my charges in full, out of my pocket before the surgery was done!!! Kinda makes you think that … well, we got her full payment so it doesn’t matter the pain and suffering she is in!!! It’s sad but true!!! At the end of the day with all I have said, please think long and hard before having oral surgery and research more than one place to consider or learn the hard way, like I have!!! I had my bottom teeth extracted years ago with probably the best oral surgeon in our area, I was put to sleep and after surgery I never had this unbearable pain. I wish you the best of luck if you are wanting to have oral surgery and please do your research a head of time!!!
Quick Facts About Aspen Dental - Barboursville, WV
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 08:00 AM - 05:00 PM |
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | Closed |
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