Aspen Dental - Ashtabula, OH Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Made the appointment through their call center, was told they made notes that I have severe dental anxiety. When I got to the office I mentioned my anxiety again. After getting my x-rays I was given a very brief exam by the Dr, and when I said I wanted permanent implants,I was told to go to Clear Choice as the Dr was walking back out of the room. At which point my anxiety took over and I ran out of the office. I ended up going back in and asking for the doctors name and a phone number to use to make a formal complaint where I was met with hostility by the office manager, where she started getting rude as well, even after I told her I was in an anxiety attack. They were all very callous and uncaring of someone that struggles with even walking into a Dentist office. Take their advice they gave me and just go to Clear Choice to begin with. I'm still in pain and can't get anything done about it anytime soon now.
Extremely disappointed. Feel like the place is no longer reliable. Pretty hard to get an appointment these days. I’ve showed up to 2 now that were SCHEDULED only to be told they couldn’t see me for the day after they rescheduled me to come that day! Dr either left, they didn’t run insurance right….always something! I’ve now hyped up my 3 year old for 2 weeks in a row for a dental appointment that never happened and drove an hour in today to find out Dr left right before our scheduled appointment. Honestly, for the hike up in price that you pay with Aspen, I would expect an office more better equipped to handle their patient load. Waste of my time today! And money! I questioned writing this review but I see I’m not the only one with these issues per other reviews so something needs to change.
Very cold environment. Dr spent 2 minutes with me, after answering his personal cell phone and walking out to take a call. then said I needed $10,000 worth of work done. 60% down to schedule a followup. The only person who actually spent time with me was the one who told me the cost of what they wanted to do! Do not recommend anything from this company!
They got me in next day! Emma and Dr D were wonderful to me during my procedure! The staff was very friendly as well! Dr made sure I was comfortable as I am a very nervous patient! Thank you !
I was very pleased with all the women whom I had spoken to but I feel the dentist himself didn't act like he didn't want to even spend any amount of time with me. Which I felt wasn't sure that he could be bothered to spend any time with me. Very disappointed by that. Other than that I was very impressed with all the other people who had taken the time and care with me. Thank you ladies for the pleasant time with you. ????????
Place is a scam. Avoid at all costs. First of all, everyone I met was rude they acted like they were all in a hurry even though I was the only patient in the office. Then after being assured that my insurance covered the x-rays, they later sent me a letter in the mail saying I owed them over $100 for the x-rays. They tried charging my boyfriend $3,000 for a deep cleaning, luckily he found a different place and was only charged less than a third of that price. The other place also found 3 cavities that aspen has missed due to them rushing through his appointment. Overall this place was very unprofessional, un informative, and rude. They way overcharge you for their lousy and rushed services. Go to Cooper Owens in Geneva instead.
Very long wait to get seen, over an hour! Employees were kind. Dr was nice, too bad he is only in Ashtabula Ohio once a month! I need several appointments and am only in Ohio for a limited time. Receptionist who schedules appointments and the one who checked my insurance were very pleasant and got me processed quickly. Other than the wait to get in everything was great!
It’s all about money at this place. For a regular check up, the doctor looked in my mouth for a second. No mirror, no tapping, nothing. Sent me to hygienist. They found a few inflamed spots in my gums. I liked the hygienist but all of a sudden my 89.00 check up turned into more than $1300 because they had to clean under my gums in those areas and put in a couple antibiotic “gummies”. We agreed I would pay for half of my mouth first visit and other half second visit. Well. That is not the way it went.
Quick Facts About Aspen Dental - Ashtabula, OH
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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