Ascension St. John Medical Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Best WLM Reviews
My partner was taken there after an accident caused by another party in the morning on a Tuesday to ER. The initial take in was extremely slow and time consuming. They found vertebral fracture, lumber burst fracture, blunt head injury, gave some initial pain relief and then put him in holding. Where one nurse ignored his request for pain medicine four times.
Then after being moved to the 10th floor we had to ask multiple times for most things. We could tell the two days we were there they wanted to kick us out. There is no organization, no accountability, agreements and follow up questions for items we wanted only for them to never bring or needing to be asked multiple times.
Even though he needs physical therapy they didn't file it in time so they kicked him out in severe pain, tingling fingers, chest pain with only five days of pills barely able to walk. When the case worker Tim came in we discussed what we would do and decided to stay one more night in hopes of getting the insurance approved, he agreed then came back saying he was discharged the doctor decided it. So he essentially lied to us.
I had to ask for a walker, an ambulance for transfer. When I politely asked the front desk how long it might be 40 minutes after the scheduled time she rolled her eyes as she explained they didn't know. The ambulance didn't even have the equipment for stairs which was the main reason for it and the way he was taken upstairs only aggravated his injuries.
There was issue on if they could use the insurance of the one responsible for the accident and for now his insurance is covering everything and we'll have to go through the process of getting it paid.
The level of incompetence I experienced in my 6 day stay was appalling. I recieved a blood transfusion intended for someone else, luckily I have a common blood type or they'd have a malpractice suit on their hands. I am following up with the patient advocate as well as a medical negligence attorney.
In 6 days I had an IV and two midlines fail due to being set up incorrectly even with the aid of an ultrasound machine. Every lab tech who came to draw blood took my request for an ultrasound machine as a challenge to their phlebotomy skills "I don't hold no truck with them ultrasound lights baby" is a direct quote from the woman who stabbed me in the knuckle, wrist and shoulder with a 20 gauge syringe and ended up sticking my finger with a lancet and milking a cc of blood out of my hand into a vial, which was subsequently lost by the lab anyway.
Imaging ignored orders from my doctor for an ultrasound of my heart, liver, and spleen.
A doctor decided the appropriate venue to inform me of a possible tumor was in front of 6-8 med students and residents rather than one on one.
Different floor nurse shifts interpreted doctors orders differently, resulting in some shifts not allowing me drinking water, some asking me to record how much I drank, and others not addressing it at all.
Wound care changed the bandages on my leg ulcers two or three times in six days. At home I change my bandages daily.
Two stars are for the view from my room of the Tulsa skyline and the kitchen, who defied expectations and served consistently above average meals.
EDITED TO ADD: I've discovered in follow up appointments with my specialists that all the bloodwork done during my hospital stay has been subsequently lost, and is now unavailable for my gastroenterologist to access.
Unless you have a death wish DO NOT come to this hospital!! When and if I can get my loved one out of here, been here 2 months now, I will elaborate more on our stay. The incompetency here, in every department, has been mind blowing!! Honestly I don't know that my "loved one" will make it out of here alive, but is to critical to just load up in my car and go elsewhere, I will leave a more detailed review when this nightmare ends. Everything that has happened in last two months have been at the negligence of the Dr's and nurses here. I cry as I write this review but maybe just maybe I can save someone the heartache and/or the experience at what we are currently going thru.
St Jon’s staff is God sent very professional full of compassion as sharp as they come my wife was just not feeling well. So we brought her in to St. John’s in Owasso there they checked her out . We thought it was just a miner trip to the ER cold virus or something like that . They don’t waste time they got her in the ambulance. Turns on the Lights and all the bells an rushed her to 21&utica an there we met the most wonderful people on the planet such loving and caring people with all my appreciation they saved my wife ❤️❤️❤️
I had a baby at Ascension St John’s on June 23rd, 2024. Honestly from beginning to end my experience there was top notch. The nurses were fantastic! I had continuous contact with my baby but the nursery was available if I needed it. I’m writing this review because I wanted to give an EXTRA SPECIAL thanks and shout out to Susan in the lactation office on the 6th floor. I had the hardest time with breastfeeding in the first few days and weeks. I texted her my first night home around 7pm and to my surprise I got a response within an hour. She was willing to do a phone or video call that night and was able to get me into a face to face appointment the next day. I saw her 4 times in that first 6 weeks after delivery with a myriad of issues from improper latch, to refusing to latch, to proper positioning and dwindling milk supply. Each time I left her office I felt more confident and came away with more resources than I had going in. Between the visits she shared her support and a lot of information and videos via text message (day and night!). Her kind words encouraged me to keep trying for as long as I was mentally able, and her concern for me was apparent. I’m happy to report I’ve gone from combo bottle feeding and desperate to happily exclusively breastfeeding. Top tier lactation support!! 10/10 would recommend!
I take pride in writing reviews that are well deserved. I wrote a one star review with a concern for negligence and not only was my concern addressed appropriately, but my brother’s care in particular improved significantly. I am very thankful my concern was heard and acted on appropriately by their medical team and staff. I hope anyone who visits this hospital is treated with excellent care initially.
My brother was life flighted back to this hospital in the middle of the night, transferred from his smaller close to home hospital after going into their ER. He was in an extremely critical car accident about a month ago, was operated on by the Ortho team here, and received plates and screws and rods down his entire right side. Now he’s got a horrible infection at the surgery site. He deserved extremely attentive care upon arrival given his circumstances. I understand the medical fields are overwhelmed, but this was not the time for a delay in care. Thank you for your professionalism attending to this very urgent issue.
Had surgery here for my appendix , all the doctors & nurses were amazing! Always checking on me & making sure I was comfortable!
You guys suck we have been waiting for 5 hours after an ultrasound due to my wife bleeding and being pregnant. Really it takes 5 hours to look at ultrasound info and we are still stuck here. You guys suck worst hospital I have ever been at.
Quick Facts About Ascension St. John Medical Center
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