Ascension Seton Williamson Hospital Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Best WLM Reviews
The service my father received was very good, but the billing department of this hospital is one of the worst I have ever had to work with. They did not provide insurance information to the subcontractors they used for imaging and such, which meant we got bills with no insurance applied - I had to call and provide all of that. When I called their customer service representative I was basically told they did not care nor would they answer any of my questions about the process. I would rate them a 1 star, but really, the service provided was great. Just be prepared to be completely frustrated with the billing department. This is the second time we have had to deal with wrong bills.
Everyone was extremely sweet, over worked, busy, tired, and definitely short staffed. I will not be recommending Seton Hospital care. Call light not being answered. I was left lying in my urine until they could get to me and not cleaned off. They took my dignity. They actually had maintenance come check my call light stating to me it was not working. Maintenance told me your call light is in perfect working order. Disgusted with a huge lack of Empathy towards another human being. Meals took at least an hour and was ice cold when arrived. They were too busy to heat it up for me. I had a total knee done and was at risk to falling so I was kind of stuck
In the ER equipment kept going off and no one came. Sometimes they just turned the notification off from their desk. Why have it if you don’t check on the patient? Those who actually helped me were very nice
In my room, it was excellent. Very attentive , caring and kind. I bugged them throughout the night more than they disturbed me????????♀️. This department and staff gets 5 stars! Thanks to Wendy, Angela and their assistants.
The trauma staff was great! So friendly! Thanks Dee and Autumn
Ala in all my experience with your faces good under my circumstances. Broken pelvis and sacrum????
I had the best experience recently before and after surgery. Joan was my pre op nurse as well as my stage 2 post op nurse. They were having trouble managing my pain and she worked so hard to help get it under control. She even checked on me the next day. She is the epitome of a great nurse and one that you want to have on your side as a patient. She is a great educator, advocate, and overall great nurse. Words cannot express how great full I am for her and the other nurses who helped along the way.
This is my first time visiting this hospital. I consider myself lucky since my surgery was not elective. I had condition in my lumbar that needed immediate attention. Dr. Rumí and everybody in the staff (nurses, techs, housekeeping, etc. ) provided an exceptional service. My surgery went well and I at home improving every day. Excellent hospital.
The quality of care is wonderful. The whole care team went above and beyond. I can’t remember everyone’s name but nurse Angie was a great intro, to make sure I knew how to protect my spine. Steven from OT made a great presentation and engaged me in all my concerns.
Great nursing staff overall, but spread a bit thin. Admission process scattered. Home meds weren’t reconciled which resulted in not getting them on time. That added to the misery that my mother was already in. Simple, basic care items were ignored or forgotten. Very long wait time on answering call light.
The check in staff and nurses were all great. The doctor had a bedside manner as dry as toast, which did not ease my stress. Originally I was told I would be put to sleep for the day surgery but that didn’t happen. They gave me iv with medication but didn’t work. Needless to say I felt a lot of pain which caused great anxiety. I received no antibiotics or any type of pain medication. Will never return there to have any other procedures done.
Quick Facts About Ascension Seton Williamson Hospital
Today
Opening Hours
| Monday | Not Found |
|---|---|
| Tuesday | Not Found |
| Wednesday | Not Found |
| Thursday | Not Found |
| Friday | Not Found |
| Saturday | Not Found |
| Sunday | Not Found |
How to go there