Ascension Seton Hays Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Best WLM Reviews
Last weekend, my son had all the symptoms of appendicitis and we took him in as a cash patient. The Hospital was fast and effective in diagnosing and doing the appendectomy... I was super concerned about the cost without insurance and heard many stories about needing to negotiate after the fact. But today, I finally received the bill, which was more than fair, with a significant discount (almost half) due to my being a cash patient. Not only did I not bother negotiating, but I feel they took such good care of me that I wanted to let others know that this Hospital is genuinely remarkable.
Stay was great. Most nurses and staff are excellent. Response time for assistance exceptionally good. Doctor staff was over par. The food in general was good except for the temperature and I know there are a lot of patients to serve so you expect this.
From the first person we encountered that morning, a very friendly and courteous admissions representative to the nurse that called me back to the room where my IV was started, they were ALL very friendly and courteous. The person who took me back to procedure room, nurse that prepped me, all were very courteous. Then in the procedure room everyone was very courteous and friendly and comforting. Recovery nurse showed concern of swelling on wrist. Very good and courteous. And then when I was transferred to the floor where I was admitted, the nurse received me very well, the nurse assistant took vitals and was very friendly. Both nurses were very knowledgeable on treating and caring for me. They were very gentle, patient and talkative with me. I don’t wish to get ANYONE in trouble but I just hope this can and will be corrected; I never was given a welcoming tub? With tissue, water bottle, toothbrush and toothpaste, which I happened to bring from home anyway When I was discharged I was still wearing the same gown that I was given when I arrived for the procedure. I had to ask for water, no towels or wash cloths were in room and no one asked if I needed assistance in bathing. I never bathed. I did get help from nurse to get up and into bathroom and she did wait til I was done to help me back into bed and I really appreciated that. My bedsheets were never changed or bed made. Other than this, nurses were there for me as I recovered from procedure. Had 3 very excellent, caring and friendly nurses. Thank you and God bless you all.
I am a frequent visitor and it's the same every time. Hours in the ER ignored sometimes a day or more waiting for a room. People in the hall like it's a war zone and it's laughable to think they cate because we are going on e years of this. Understaffed and you really pay for it as the patient. Questions go unanswered...stretchers are so uncomfortable you ask the nurse for a pillow in ER and they act like they have been given yet another burden...then they move you..no room table no real bed and ceiling scary
Best hospital experience I could have ever asked for.
Broke my pelvis and Sacrum in August in a skydiving accident, and every single person I interacted with since the day I was admitted was amazing. The care I received was amazing. I always felt comfortable and confident that I was in good capable hands every second of this incredibly scary experience.
Everyone from the ER nurses and doctors, to the ICU nurses and doctors, surgeons ect were so friendly and compassionate. Everyone listened to me, was incredibly careful with me and my situation, and attentive.
The hospital was also spotless and very well kept up and very warm and cozy overall.
Would not have wanted to be anywhere else during this time.
My husband was admitted overnight and as always they took very good care of him. He was treated for his condition and released with no problems. I also give them a high five for lighting the hospital pink for Breast Cancer Awareness Month. Speaking on behalf of all survivors “Thank You.” I am proud to say I had my breast cancer surgery there and I was also very well taken care of.
I had shoulder surgery and rehab is going on just after 2 months. Ivan, my therapist, is totally awesome and compassionate. Everyone is so nice. From the receptionist to other physical therapist, who don't work with me, but still give you a warm smile. It makes going a great experience. I'm glad I chose McCoy's wellness and rehabilitation. ????????
The doctors and nurses are amazing. However, be warned about the billing department. I’d heard horror stories about the dept, but didn’t think it would happen to me. They are a nightmare to deal with - they have yet to correctly submit my bill to insurance despite many calls, emails, confirmation numbers, even conference calls with my insurance! It’s been almost a year.
No one in person to talk to in billing either. I felt like I had to share my experience to maybe save someone else some time and grief. Only reason for two stars is because of the medical staff.
Quick Facts About Ascension Seton Hays
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