Ascension Saint Thomas Urgent Care - Murfreesboro West Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
The staff here was so nice and very friendly. I'm a widowed mom of 3 boys, I cam in sick with a sick little one also. My youngest was having a melt down, they staff assured me it was okay, made me feel better abt the situation. They were also very very helpful and took great care of us too. We will be back to this clinic and I will suggest this clinic to friends and family for sure.
Very quick and pleasant. The staff was entertaining and easy to talk with. I just came in for a DOT physical and so happy I chose this place. Also! The doctor was cute as hell. But I noticed a ring on her finger so don’t even try guys! ????
BEWARE: I have good insurance and was supposed to only be charged a $50 co-pay for my son's visit. He went in for bronchitis and left with a prescription...simple, right? Wrong, they coded him as a "new patient office visit" and charged his credit card nearly $400 and the insurance does not cover that code. This urgent care will not change the code and my insurance company is fighting with them. We have been to several urgent care places and have never experienced this. DO NOT GO HERE!!!!!!!
I had an 11:15AM appt. There were no other patients in the lobby. I waited 45 min. in the exam room. I finally open the exam room door to ask when I would be seen by the NP? The NP and two other staff were just chatting at the desk. Moments later the NP knocked on the door and asked “if I had some place to go”. She did a cursory exam (less the 2 min.) and left the room.
If this NP (Kiwanna Clark) is working at this facility when you need care, I would suggest going to a different facility
Let's start with the receptionist. She is a people person and very efficient at her job. She made me feel comfortable talking about my medical issues. Next is my nurse and I'm so upset I forgot her name but she's blond with a sleeve tattoo. She was so sweet and gentle with my injury and was able to help with pain immediately. Round of applause for her! Lastly is my doctor, NP Clark, and she was kind and knowledgeable even when I definitely came in very late before they closed. I give everything their stars ???? ???? ✨️
Definitely my preferred care center. They are always quick and helpful and are very sweet to my kiddos. If I need a note for daycare or work they don't have any issues providing it and I don't have to wait for ages after my appointment. Love it here!
From front desk to the nurse, to the provider, my experience is always good here. We love the staff and always feel like our concerns are addressed and heard. We will always choose this urgent care bc we know our visit will be handled with care
My caregivers were great.
The computer system necessary to sign in for care is the worst I have ever experienced. It took twice as long to navigate the system, including multiple screens to input the same information and the system not accepting valid information, than the time needed to be diagnosed and treated.
Quick Facts About Ascension Saint Thomas Urgent Care - Murfreesboro West
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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