Ascension Saint Thomas Urgent Care - Franklin Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
I can’t say enough about the quality of care that I received! WONDERFUL staff that was both thorough and proficient. They listen/assess/treat with vigor and sympathy…a quality that seems to be lost these days. I highly recommend this wonderful Urgent Care team/facility from reception to clinicians!
I came in as a walk-in patient and wait time was very short. Everyone was kind and helpful. Without my even asking her to, the receptionist helped me locate a pharmacy that was open later than the one I typically use. Doctor Abby was kind and helpful. I'll definitely go back for future needs.
I needed to find an urgent care facility quickly, and this was one of the few options that was in-network for my insurance. I was able to book an appointment without any hassle. From start to finish, the experience was great. Check-in was smooth, the nurse was kind, and the nurse practitioner was both knowledgeable and helpful.
We love the doctors and nurses at Asencion! They are courteous, thoughtful and more importantly they listen! All 6 of our family members have been treated here because it’s so convenient but we actually do trust their treatments!
Came in with a bad cold before my wedding. They girls here took care of me really fast and were incredibly empathetic to my situation! I was in and out in about 30 mins! 10/10 recommend!
After unable to get to my primary made an appointment online. Was in a room within 5 minutes and treated accordingly. They called prescriptions in right away and made it all and all a pleasant experience under the circumstances. They were great !
Excellent. Took my daughter in with her persistent cold and made an appointment online. Was seen fairly quickly. Both people we saw were thorough and adept.
Good: On line wait list was helpful. Staff was friendly (especially the nurse and doctor).
Frustrating: Registration process: Even through the front desk staff had nothing to do and the office was not busy, I had to spend at least 15 minutes filling out info on the App (phone). The staff could have started doing the exam and tests (urgent care - we were in a hurry), but instead, the front desk staff just sat there waiting for me to do all the registration on the app (including scanning and entering the insurance card info). Then when that was complete, I still have to fill our paperwork by hand and the staff had to scan my Insurance card AGAIN. It was inefficient and frustrating and delayed the testing that we needed for by child. They could have easily confirmed insurance coverage in less than 10 seconds and started testing while all the paperwork was being completed.
Quick Facts About Ascension Saint Thomas Urgent Care - Franklin
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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