Ascension Saint Thomas Urgent Care - Clarksville, Sango Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
Both kids had been feeling bad since the previous day so decided to take them both in. The woman at the front desk was so helpful and super friendly. We were taken back quickly & both were given strep, flu, rsv, & COVID tests. The longest we had to wait was for the results for the tests which was 15 minutes. The NP was knowledgeable, courteous, and very friendly. He answered all my questions & quickly called in their prescriptions. Would definitely recommend.
I have been feeling bad since yesterday so I came in today and was able to be seen quickly. The staff were so nice both at the front desk and in the back! I was diagnosed and had prescriptions sent to my pharmacy in a timely manner. Very impressed with the service! Would definitely recommend this location.
You can’t call to talk to anyone. It’s all online. Walked in to get severe poison ivy treated. Filled out their patient in-processing form on my phone. Filled it out and It gave me the option to put a card on file. I declined this. However, when I went to turn in the symptoms checklist, the front desk operator informed me I was REQUIRED to put a card on file. I informed them about the option I was given on the form and was told that it “wasn’t supposed to be there”. Asked for a cortisone shot. Waited a few hours. Was called back. Waited another hour. It was almost closing time by this point. Saw the practitioner. Confirmed the poison ivy. They prescribed me a completely different “new” shot. The nurse practitioner was not the one who administered it. It was the first time the one administering the shot had done one. Went to pay. Was told I only had a copay of 30$. I made sure. They confirmed. Later in the mail I received a bill for 240$. Apparently, Ascension Saint Thomas and Blue Cross Blue Shield have a deal stating the maximum price a customer can be charged is 270$. At least that’s what was told to me when I called. So either make sure this place is an in house provider or just don’t go to this place. I knew they would charge me on the back end if I left a card on file and they sure did.
The gray-haired woman working behind the desk would probably be better suited to work somewhere else because it's very difficult to be a sick person confronted by an employee with a an unwelcoming attitude. We were eventually told that we should go to the ER anyway. I didn't feel like being there and apparently the employees didn't want to be there either. The single Ray of light was the kind young girl who took my vital info, blood pressure and heart rate, etc. Very kind, very loving. Just what you need when people you're dealing with are sick.
This place is so great. I was seeing quickly and treated very efficiently. I would seriously consider going here as primary care. Appointments can be made online, even the same day. The treatment is very thorough and I felt like I could ask questions without being rushed. Highly recommended for urgent care.
Went to another clinic first, they prescribed nothing but I knew something was wrong. Scarlett saw me and immediately knew it was shingles and was close to eye. Explained everything, put me at ease. Wonderful care all around!!!
Scarlett was the most professional NP have ever been blessed with seeing. Such amazing bed side manor. She quickly cured my daughter. She was just a blessing in every way.
Great visit. The front desk receptionist was nice and very professional. The wait time as a walk in was not too long during the visit. The nurse was kind and helpful while examining my 1 year old. The practitioner was also nice and helpful. I would definitely visit this location again.
Quick Facts About Ascension Saint Thomas Urgent Care - Clarksville, Sango
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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