Ascension Saint Thomas Medical Partners Mt. Juliet Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I had a 7:15 appointment on Tuesday morning. I got caught in the elementary school traffic and arrived about 7:25. I got in line as the sole receptionist checked in 4 or 5 patients that were in front of me. When I got to the receptionist, I informed her that I had completed the Check In online and she asked me to take a seat and the Doctor would be right with me. After 10 minutes, the receptionist called me to her desk and told me that I would Not be seen today because I was late for my appointment. I asked if I can see the doctor if I waited and she said no. I reluctantly set an appointment for mid December for my 2024 annual Physical. I had just gotten notice in October that my doctor was no longer there and I would have to see a Nurse Practitioner instead. I was not at all satisfied with this visit.
I feel like I had first class care at the Ascension St Thomas
My doctor goes into great detail on any problems I might have. He reviews my medical list, and we talk about that. I have been very very happy overall
They fired my doctor (Dr Nicholas Spetko) to replace with nurse practitioners. This office didn’t inform me my doctor was leaving until 5 days before his last day. Then told none of their docs were taking new patients but I could see one of the NPs when necessary. Informed me at that time that letters were sent out at the beginning of the month. I’ve yet to receive the letter. What a horrible way to treat patients!
Beware!!!! I am a Medicare patient that now owes almost $300 for lab work. On 11/20/2023 I asked for Medicare approved labs to be drawn. They have Lab Corp in their office. Well the labs were not coded as Medically needed and Medicare denied payment. I called the office, sent messages through the portal to my Dr. and the PA. I also left messages for the Nurse and office manager begging for them to resubmit the paperwork with the correct billing codes. I appealed the decision with Medicare. I initially won but now Labcorp says they have a Advance Beneficiary Notice of Noncoverage on File. I don't have a copy and would never agree to this. I feel abandoned by this office. Absolutely no one would help me. Why would I as a Medicare patient have labs drawn if there was no coverage.
What a pleasure it was to speak with Ms. Takari today. She made my day. Takari was so professional and kind. I felt like she really cared about me and tried to get me in to see the doctor ASAP, and I have never met her. Kudos to Ascension Saint Thomas for such an excellent staff. ???? ???? ????
Easy to find location, easy to check in and great staff. I love Hannah Kelly and her staff!! They are the BEST hands down, I drive all the way from Murfreesboro to Mount Juliet just to see them!!
The 5 star rating is for the care I receive from Dr. Nicholas Spetko. I posted a review earlier, but I don’t see it anywhere. St. Thomas, Mt. Juliet is fortunate to have a physician of his caliber. He is an excellent doctor and patient advocate. There are many other patients who share the same view. Why are you letting him go? I am asking the executive that made this decision. This is wrong and we, the patients, suffer as a result of your rash decision. Really? Is this good healthcare? As you can tell I am disgusted. I don’t know what I’ll decide to do.
I was a patient of Dr. Spetko for a long time, then I was with Dr. Frutado in Nashville because according to his profile he specialized more in cardiology, something that I was needing. In the end, he was not of much help because he did not send me treatment or analysis about it. I wanted to go back to Spetko because he has all my history, I was his patient for a long time, and today when I had my appointment, HE LEFT ME WAITING FOR AN HOUR Just to send me to tell the nurse that HE DOES NOT WANT TO TAKE CARE OF ME. It doesn't matter if I was his patient, if he knows my history, just because I looked for a specialist more focused on cardiology, HE DIDN'T WANT TO TAKE ME BACK. An unprofessional, unethical attitude and taking it personally. Thank you for doing me the favor of not treating me, I am sure I will be able to find a new PROFESSIONAL Dr., WITH RESPECT, ETHICS AND CONSIDERATION FOR HIS PATIENTS.
Quick Facts About Ascension Saint Thomas Medical Partners Mt. Juliet
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
|---|---|
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 07:00 AM - 05:00 PM |
| Friday | 07:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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