Ascension Saint Thomas Hospital Midtown

I had the most amazing experience at Saint Thomas! I just gave birth to my son there and can only say great things about the staff. Every single person that i came in contact with was so nice and made me feel good about my stay. I was there for about five days and every single nurse that I had was so encouraging! I felt extremely supported by each of them and couldn’t have asked for a better first time birthing experience.

My husband was transferred to ICu from another hospital. excellent team working with him from the Nurses, Techs, Doctors, cleaning staff and the wonderful staff in the cafeteria. We were treated like VIP’S but once we were moved to the 3rd floor it was a different experience. Again the Techs and Nurses were wonderful. The doctors didn’t care. First my husband was complaining that his foot was hurting. When I asked the doctor about it i was told that it was probably a blood clot. I had to asked for them to check it. And that was what it was. Had the procedure on Wednesday and my husband was moved to another location on Thursday. The only way I found out was my daughter over heard therapy telling him go bye. All I can say is stay with you love one and ask questions.

Excellent care from start to finish. All steps were explained as we went through. Very high comfort level with all nurses and doctors. Shout out to nurse Amanda; who took care of me before and after my "Watchman" procedure. Dr. Pickett and his team were professional and personable. I felt both comfortable and confident with each interaction. Great experience!!!

The nurses were Awesome. 2 of the Techs were not pleasant. I takes too long to get help when you ring for the nurse.

One night the Tech who came on at 7pm didn't come to my room until after 10pm. The food was cold every time I got it. I was very dissatisfied with that. I was told there were a lot of calls coming from my room as if she didn't like it. I couldn't get up by myself, so what was I supposed to do?

Hospital stay was a nightmare. Surgery pre op and recovery was great. Once moved to my room. They tried to give me medication that I was allergic to my wife caught then twice. It was in my records and I also had a red arm band that they never checked. The nurse practitioner told the nurse who was in the room at the time that the dressing should be changed at 9:30 am. It didn’t happen until 7pm. PT never came until 3pm and spent less than 5 minutes with me and then basically ran out of the room. Thank god discharge went smoothly. Pt showed up 2 minutes before we were taken down to leave.

I recently had the privilege of receiving care at Ascension Hospital, and I can honestly say it was the best hospital experience I've ever had. From the moment I arrived, the doctors and nurses truly listened to me, showing an exceptional level of care and compassion. They took the time to understand my concerns, thoroughly explained my condition, and provided a clear and well-structured plan for both my short-term and long-term recovery.

I’ve never felt more supported or advocated for in a healthcare setting. The entire team went above and beyond to ensure I felt heard, respected, and empowered throughout my stay. By the time I left, I not only had answers to my health concerns, but I also walked away with a deep sense of trust and respect for the staff at Ascension.

I’m beyond thankful for the professionalism and kindness shown by the doctors and nurses. Their dedication truly made a difficult time much easier to navigate, and I’m leaving with a renewed sense of hope for my recovery. Words can’t fully express my gratitude. Ascension has earned my trust, and I will forever be grateful for the outstanding care I received.

My overall experience with Saint Thomas Midtown was wonderful. I was admitted from the ER (in a very timely manner) with a diagnosis of pneumonia and ventricular PVC’s. All of my Doctors and nurses were very professional, knowledgeable in their field and informative. The only frustration I experienced during my stay was when i called out to the nurses station for non medical needs or assistance (water, ice, blanket etc.). The response was always. yes it will be just a minute. Their minutes were never less than 20 minutes. I waited an hour and 1/2 one time for ice water. Other than that I had a great experience.

My overall experience at the Spine Center at Midtown was phenomenal. I had a 2 level Posterior Cervical Foraminotomy performed by Dr. Robert Lowe and his PA Lauren Osbourne from TOA. The front desk staff was friendly and informative on where to park and what to expect going forward. Once arriving in the Pre-op staging area, I met Danielle Cambell, RN. She was once of the best nurse’s I’ve ever encountered. She eased my nerves and made sure I was comfortable. My surgery ran late and she made sure to keep me updated. She’s such a beautiful, sweet,funny and caring individual. I was a bundle of nerves but she was able to put my mind at ease with her relaxed and down to earth disposition. She made me comfortable knowing that I was in the right hands and that surgery would go off without a hitch. She kept my husband informed of the delays so that he wouldnt worry either. Eden came in an explained how neuro monitoring worked. He explained the entire process to inform me that I was continuously monitored and that no nerve damage would take place during surgery. I woke up with glue and small scabs on my scalp and because of Eden I knew it was from the neuro monitors they place right below the skin on the scalp. Miss Pat was my surgical nurse and she was a spicy character in the best way. She once again made me feel comfortable and that I was in competent(and caring)hands. Dr lowe and Lauren Osbourne both checked in with me pre-surg and reiterated what procedure was going to be done. I went into surgery calm and ready. The surgical team kept my husband posted throughout each step of the surgical process from first cut to closing. Post surgery I went to post-op recovery (which I don’t remember). I woke up and came to in my room on the 8th floor. I had multiple wonderful nurses. Jason was laid back and calmed me even when I was in extreme pain. My tech , Lilibeck, checked on me often. If she saw me walking in the halls, she asked if I was ok or if I needed help. My IV kept blowing(it’s common for me) so, Antoinette RN, came from a completely different floor to start a new line on me since I had already been through so much and most of my veins were either blown or tiny. She got it, first try. Sommer was the best post surgery nurse I’ve ever had. She did not typically work on my floor but she filled in on a night shift due to a staffing shortage. She is caring, funny, comforting and on top of her game! She was always 3 steps ahead. She even came to check on me one day when she was working on another floor just to see how I was doing. It was a painful and hard recovery, but that act of concern and kindness made All of the difference. This woman is a gem. I couldn’t have received better care. Courtney was my nurse on the morning of discharge. She made sure I was ready to go home. She made sure my pain was controlled and I was informed on what to expect when I got home. Nobody made me feel weak or like I was a bother. Everyone was wonderful. I could not have asked for a better care team. Thank you to everyone that played a hand in my pre-op, surgery and recovery. I’ve had multiple surgeries and this experience has been by far the best. Midtown has an amazing team. Dr. Lowe did an amazing job. I would recommend him to anyone looking for a Spine Surgeon. Thanks again. You all don’t get even a fraction of the credit that you deserve. Your jobs are hard, yet you make them look easy. I appreciate all of you.