Ascension NE Wisconsin - St. Elizabeth Campus Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
I was hoping to start going here for my appointments since I moved to Appleton, but I will still be traveling to my former hospital in Oshkosh. The phone operators/admin here don't seem to know what they need to and I ended up getting scheduled with a different type of doctor than what I asked for and for a completely different type of appointment, even after clarifying. The nurse and I had a laugh when we realized what had happened on the day of said appointment.
It also took an extremely long time to get my insurance information taken over the phone. It took repeating the same information multiple times and an hour phone call until they could schedule me.
The nurses were great though! Very kind and transparent. I see many people had positive experiences which is great.
I could've just gotten some people having busy days which it totally okay! I personally feel more comfortable continuing to go to my former hospital where they seem to be more reliable.
I could not believe the lack of compassion given to me today. I have had a history of pancreatitis and was having symptoms. My labs looked like they had in the past. The ER staff said there was nothing they would do. When calling my specialist they told me to not let them let me go. When relaying that message to the nurse, she told me she would go tell the doctor. The doctor returned saying I was refusing to let the nurse take out my IV and they were calling security. I will not at all be returning there.
The staff was very nice helpful and amazingly kind! The doctor was great and my overall experience was awesome. The nurses were so understanding and helpful. I have not been to a doctors office where everyone including the receptionist were kind. Thank you for being awesome human beings!!!!! Hematology department 10/10!!!
They were absolutely amazing. My husband is a heart patient with a steel aortic valve that requires mandatory blood thinners. Al and PA Taylor Haddell were amazing, explained everything step by step. Super friendly. They literally saved his life after we had exhausted all options for getting his mandatory meds refilled. And all in way less than an hour, they knew it should be a quick visit so they did everything they could to get him done ASAP. Finally a breath of fresh air after the stressful day we had. Our current Dr left our clinic and they refused to fill his medication. They sent us to his new clinic which couldn’t fill due to him not being an established patient. We have been to both urgent cares in Neenah plus the ascension clinic, none could help due to us being from Kansas. Tried thru the pharmacy for an emergency refill which they said they would do but only locally which would’ve worked if he wasn’t 8 hours away.
Don't go here for their bariatric program. Can't be trusted. Over 7 plus months of doing their program, and having blood tests, endoscopy, ekg, psych eval, 8 or more nutritionist appts, and multiple check ins and other appts of them telling me not to worry about the insurance until 2 weeks before when I found out my insurance wouldn't cover it. Wasted all those months, gas, and the costs of the appts to get nothing. Had they sent the prior auth request right away like I asked I would have saved heart ache and money, but no they are only in it for the money. Melanie (surgery admin) made it sound great, but she stopped replying to messages after I couldn't cover their 42k copay. Blows my mind they charge so much for this surgery, and won't do payment arrangements. Thanks for nothing! Will never recommend coming here to anyone.
Visit arranged in a timely fashion. All staff to include the receptionist and intake nurse were very professional and courteous. The specialist was very thorough and provided the detailed guidance I was looking for.
The Associated Ascension hospitals in Appleton and Oshkosh have ben the worst expereince of my life! To qualify that, the medical care was all above average, it's their billing and administration departments that are a total joke! I had 3 procedures in Jan, Feb and March. Since then when I get a bill and I pay it, then more and more bills for the same procedure. When you ask for itemized bill, you don't get one, or any clarification of the ongoing bills. Try to set it all up on a payment plan and you still get more bills. Even after asking is that every bill, are there be anymore bills, they say no, then they send you another bill. You call in and speak with customer service they say the billing system was down for a while, now it's back up, seriously, it was down? The left hand doesn't know what the right hand is doing it's like children are running the billing department. My next call is to my lawyer.
The last 3 times I have taken a family member to the ER the staff is just horrible. Absolutely zero compassion for the patient and sends patients home when they should be admitted. Very very horrifying place to end up at. Recommend going somewhere else! When I took my daughter in the ER doctor refused her any treatment and her pediatrician as well as her POTs doctor were in shock by this and by doing so I had to take her somewhere else and it took her twice as long to recover. Had my mother there yesterday in by ambulance, they said it was her vertigo and released her when she had no idea what was going on, where or who she was and the next day she doesn't even know our names! Why wouldn't she be admitted when she's incoherent? Because they don't care at this place. I have made formal complaints with hospital and they always side with the doctor, of course they would, they can't admit doing wrong and when I took my daughter there in 2014 they ignored her for over 45 minutes and she had a brain bleed and couldn't talk and had to be air lifted to children's in Milwaukee! Worst and I mean the worst hospital ER I've ever been to!!!!
Quick Facts About Ascension NE Wisconsin - St. Elizabeth Campus
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