Ascension Medical Group St. John Riverside Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Every single nurse practitioner I've ever dealt with would spot the obvious but would NOT prescribe the appropriate meds. What doctor doesn't know if flu a or b is worse and gaslights and says they've never heard of one being worse than the other? What doctor says "you have a sinus infection" but won't prescribe antibiotics? Is it because I have the flu or breastfeeding? Because I've been sick before while breast feeding and you can absolutely take antibiotics. I have my tonsils and when I say it feels like strep and your talk to me with ignorance and say that most adults never get strep? Well I've had strep a lot in my adult life....I'm never going back to this doctors office. If you are reading this review I would not ever go here! This isn't the first time I've dealt with this office they are terrible there.
Dr Nielson was very professional and warm at the swme time. She took time to listen to my concerns and to answer them completely. I'm very happy to have her as my PCP.
Absolutely the worst care. Was seen by a resident instead of the dr I requested and when it was time to refill my migraine medicine the resident was finished and no longer there so I was advised I needed to be established as a new patient again. Also a referral was put in for my daughter in May and I was never told about who/where it was being sent to. I called about it the first of June and was told it was never done so they were doing it again. When I asked about it the end of August I was advised it was put in May 3rd and never notified.
Editing to add as my second experience was absolutely terrible. They gave me the wrong test to take and didn’t bother to call me or anything but had me come back up and pay them to tell me, “hey we messed up the lab refused your test” and as I’m leaving they realize hey maybe we should run the correct test this time, or so they say. As it’s been over a month and no one has called me back for my results. Despite being told “we’ll call you back and schedule to discuss them”. I’ve called several times about my results only to be told “someone will call me back later”. It’s been 36 days(had my last appt on 8-10, it is now 9-15)since I took all my test and haven’t been called back and I’ve gave up. I hope nothing serious was wrong with me
Everyone was really nice! The Dr seemed like he actually cared and listened despite my long list of symptoms
The service we received has been over all satisfactory. Your residents and physicians are absolutely amazing, which is why we come. However , I would encourage you go over the standard of care with your Medical assistants and CNAs, when it comes to greeting patients and hand washing. As a parent it makes myself and others feel uncomfortable when a MA, or a CNA enters a room, and doesn’t wash hands or sanitize and gets to work. Especially with children, our most recent visit was with my 1 year old. We have COVID, and flu season coming upon us, as well as back to school, I would expect better from someone who has been in this field.
I have been trying to get the Dr to send the pre authorization for my prescription for almost two weeks. The pharmacy has request it twice as have my insurance. I have called several times to be told it would get done by the end of the day and it hasn’t and the insurance company has both called and emailed reminders I get it takes two business days to request but two weeks is not acceptable. The office is usually nice and have good staff but this is not cool. Called the number below and they say that they want to help on the text below but upon calling they say there is nothing they can do
I’ve been having a possible allergic reaction due to a dental implant in my face. I’m trying to get a MELSA test to find out what all I’m allergic to in an extensive panel testing But everyone from Ascension, St. John’s does not seem to really care about you in pain because the doctor has to recommend the MELSA test, but they recommended me that I do another test that’s not as extensive My dad already bought it and they wasted his money and I don’t think he can return the orthopedic dental test kit that was 700$
You are working some of your doctors too hard I've been prescribed medicines wrong a couple times and I could tell the doctor was very tired you need to do something better about that because it's a patient that's both important and it's most most important even more important that the doctors is in good condition to help the patient And you need a better office manager
Quick Facts About Ascension Medical Group St. John Riverside
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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