Ascension Columbia St. Mary's - Shorewood Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
This clinic does not like answering the phone. My pharmacy try to call for my refill. They said they were on hold for 1.45 minutes.
It looks like this is a huge problem with this clinic. A lot of review had the same problem. I like my Doctor this clinic has problems.The employees need training or need to be replaced. You can have the best doctor but the front desk employee will hurt this clinic .
I read all these reviews and I'm surprised. Everyone is so nice from the front desk to the MA to the lab lady. My doc is the best I followed him there from Prospect Commons. I been going for a few years now and have not had anything but good experiences!
The front office staff are really unhelpful and often do things wrong. Getting any sort of info or assistance from them is like pulling teeth.
I like my current primary care physician, but a couple of the doctors I've seen here made it very clear they didn't care about me in the slightest, one of them was literally trying to run out of the room after giving me just 3 minutes of his time (still billed for a full appointment of course though)
I had a primary care physician here who retired and they never bothered to notify me.
There's really no reason to go here unless you live super close by.
I have had nothing but good experiences here. Staff is friendly (if you are respectful to them) and doctors are caring.
Had a great doctor here for a long time who left and now I’ve been with a doctor I put a lot of trust in. Unfortunately at this time I will likely have to switch away from having Kaminsky as my primary care doctor as all my specialist doctors have pointed fingers at her being unable to do her job properly. She rushes patients in an out even for full physical in under 5 minutes, she is unable to read charts from other practitioners (after getting them faxed over myself) and just overall has a very rushed an unprofessional attitude.
I’ve never had a worse experience with a physicians office. My provider left and no one said a word to me, no letter, no email, nothing. Had to find out for myself by calling when my prescription refill never went through. Told me they would send it to another provider to fill who I’m guessing didn’t feel like it. She proceeds to call me to establish care with someone else from their office, no help with my current prescription I have now been out of for over a week. These people could not care less about you or your needs, they do not care about you as a patient.
Have been going to this clinic since 2005. Around the start of the pandemic things changed and now phone calls aren’t returned, it takes hours on hold, my doctor left the practice and I wasn’t informed. The new doctor has the bedside manner of a district attorney accusing you of a crime. Did not feel respected as a person, did not feel empathy for my condition nor that of family members which contributes directly to mine. The staff acts as if seeking treatment for illness is med seeking behavior. I have never been so offended and had my health care so mismanaged in my life. I would rather never see a doctor again than return to this clinic
I have been going here for more than 25 years (when it was still on capitol) and never been so frustrated with the office staff there. Like all the other reviews, it takes forever to get someone on the phone and half the time they are new and have no idea what they are doing. As far as the billing staff, they just resubmitted a bill my insurance paid a year ago for payment again. Obviously they have been short-staffed and struggling since Ascension took over, as I’ve never experienced these issues before. It’s really too bad, as the physicians are top notch. But to wait an hour to make an appointment? I think not..
Ascension- I DID LEAVE A REVIEW. Where is the follow-up, as I am still waiting..
Quick Facts About Ascension Columbia St. Mary's - Shorewood
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 08:00 AM - 05:00 PM |
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
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