Asante Three Rivers Medical Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best WLM Reviews
I have been here a handful of times. Most of the time goes smoothly. There is one practitioner that I’ve had horrible experiences with. I had multiple treatments for different things with him that only made my conditions worse. He is very young and refused to hear me when I told him what has helped in the past (both times as they’re repeating conditions) and only prescribed things he’s comfortable with. Which isn’t much.
My condition merited multiple visits and the first one was someone else entirely. That visit was super fast, smooth, and honestly incredible. They were who turned me onto this prescription in the first place. The only thing I’ve found that works and I’ve tried EVERYTHING.
I don’t know how someone can work in emergency care and be scared to prescribe things he’s never prescribed anyone before. Especially when he knows it will actually help. And it was what was prescribed to me weeks before for the same condition. This is a huge detriment to anyone in his care.
Aside from him and the nurse working directly with him who were very short rude and dismissive, everyone else was wonderful. They all wanted to help but weren’t in the position to.
I now have to go somewhere else tomorrow after yet another sleepless miserable night and spend another day trying to get what will help. Very frustrating. I won’t be returning.
We had to visit the ER for my daughter when we were out of state on vacation. I was extremely nervous being so far away from home and having to bring a kiddo in to an unfamiliar place at 2am. Not to mention the reviews weren't good at all.
To my surprise, from the moment we checked in everyone was so kind and helpful. The woman that checked us in explained everything clearly and didn't rush me through my questions, she was really comforting and reassuring.
The nurses that did my daughter's pre check-in were very attentive and efficient. They were very transparent about the wait times before we went to the waiting area. The wait was around 2 hours and they didn't have a free room but took her back to a bed in the hallway.
Everyone who helped us from there (the nurses, assistants and practitioners) were all so sweet, they even made little jokes to lighten the mood!
Once the looked over her chart from her pediatrician they were able to get her all taken care of and so quickly! I told them I was concerned that I wasn't familiar with the area and it was so early in the morning and I wasn't sure how I'd get the prescription she needed filled and they checked with the hospital pharmacy and got her medication for her before we discharged!
After we left we ended up having a flat tire in the parking lot and it was dark and a bit scary. Two security guards monitoring the parking lot escorted us to a safe place to wait for a ride and assured they'd keep my vehicle safe until I could return to tow it, they even suggested the best nearby tire shops!
So, like I said, from the start to the finish of our visit, everyone there made us feel so comfortable and welcome, the took such amazing care of my daughter who was so scared and they kept us safe as well and they offered more help than we could have ever expected!
I didn't get any names but there wasn't one person working that night that wasn't amazing!
I think most people post a review when it is negatived rather than positive so reviews are skewed.
Trying to let others see the other side here is my experience.
I just got home from spending 2 nights at Asante Hospital in GP. I thought the staff in the ER were very caring and responsive to my concerns. After 3 hours in ER I was relocated to a hospital room where I spent 2 nights. Every employee from doctors to janitorial staff asked if they could get me anything. The nursing staff and LVN’s went beyond to make me comfortable and help me heal. My Nurse (Cate) straightened up my bed while I was in the restroom. Nursing staff also went beyond explaining my diagnosis and how to better take care of myself and help myself in the future explaining how new drugs work and why I need them. I came away from this potentially life and death experience with a much greater view of Asante Three Rivers Hospital. Thanks to all the hospital staff.
Brandon Mencini will be getting a call from me. I am absolutely disgusted by the health care workers at this "hospital" bed side manner is horrible. People do not need to be met w disrespect or to be given dirty looks by the staff. The ceo needs to know how his employees are behaving and maybe do a training course on compassion. Just look at the low review score.. shape up.
I'm shocked to see such horrible reviews! I have only had one experience with this hospital, but it was a great experience and I have no complaints! My experience is with outpatient surgery. I had surgery performed by my doctor, Dr. Marla Peters and Dr. Felicia Cohen. (from over at the women's health center of southern Oregon who are great btw, if you have a woman in your life or are one yourself I high suggest making an appointment with them for your womanly needs!) Every nurse I've encountered that day was AMAZING! They were SO incredibly sweet and reassuring as it was my first ever surgery and I was nervous af. The anesthesiologist also did a great job because I woke up with absolutely no pain or nausea! I was kinda irritated being evicted from my bed after surgery because it was so relaxing. They had spa music playing, leg massaging compressor things on and the most comfortable space air blowy blanket I've ever used. I'm definitely not afraid of surgery anymore.
We waited for almost 5 hours from beginning to end. They started out on a high and quickly slipped to a low. I was promised a warm blanket that never arrived. I was told a was going to receive a tetanus shot that never was given. I was sent home with no instructions on wound care.
Arrived with sever damage to knee, unable to walk. Ended up having grants pass police arrive to make them give me a wheelchair. I was manipulated, lied to, not taken seriously. I was never asked about what prescription I take, then kicked out for suffering further. I have never felt that pain, and screamed in agony. That was held against me. Dehydrated so bad swallowing was impossible. Cramping from struggling to support my knee for two hours after staff took the pillow/blankets away. The police were the professionals when they arrived and saved me. They picked up and placed me in the wheelchair, not one staff helped. They made the security give my phone back after he grabbed it out of my hands when I said I was going to call the police. Then the female security, the male security, and a nurse stood outside my room saying " he doesn't yell when no one's in there" as if the pain wasn't caused by them exhausting me to the point of cramps, and from using too much energy to support my damaged leg. The nurse rolled her eyes and walked out when I said I don't have a home right now. I have never used street drugs of any kind, yet I was accused by the nurse.
The hospital is dirty. The staff is not good at communicating. The urgent care nurse practitioner sent us over to the e.r. for a antibiotics rx for a cyst on the bottom of her back by her coxys and my daughter ended up with a foul rectal exam where she wasnt even examined right in the position she was in. That we declined but before we knew it The nurse had a baggy glove lubed up and inserted it in her without my permission. I've been trying to secure an attorney ever since. She was violated there.
If I could give 0 stars I would. ????
Quick Facts About Asante Three Rivers Medical Center
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