Asante Rogue Regional Medical Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best WLM Reviews
My hospital stay was a nightmare and ABSOLUTELY IMPOSSIBLE to find anyone to report my stay from hell. Zero returned calls and multiple promises broken and NO ONE SEEMS TO CARE. BEWARE!
My placement in a double room after surgery compromised my recovery and I feel PTSD from my stay. Clever how complaints are impossible to even get an answer from. The nurses were nice and most of the staff. I hated to post this but NO ONE wants to at least respond to my concerns for future patients.
My name is Angel, I'm my mother's next of kin the hospital knew she had next of kin and my mom still laid in the hospital for 7 straight days after a massive stroke and died on the 12th alone. On the 13th I got a call from a police detective telling my mother died the day before. They knew she was dying and didn't attempt to find my number. Their response is because my number was not in her chart that it isn't their fault. At first they tried to convince me she had never been in that hospital.
Done, get me wrong, Asante is a helpful place for the most part, and the nurse and staff are good and deserve more than three stars they get 5 of 5. The problem is I don't think any doctor actually works there. Trying to get one is like trying to find that miss sock from the dryer. The doctor's when you do see one, don't really listen to you. The doctors are the worst part, and the only reason I gave 3 of 5
barely 1/2 staffed in the er. more than 9 hours in the waiting room for a 91 year old with obvious pneumonia and head injury from a fall. and all around us were folks with the same story. most gave up after midnight and left. had a similar experience a month ago despite both times being transported by ambulance. Even had to have a second blood draw because the first one didn’t draw enough for all ordered tests one person was sent by physician directly to ER for stat CT scan , 6 hours later finally done and waited at least 3 hours before given the next steps needed for treatment. administration needs to get their act together or at least tell patients they may have a 12 + hour wait so they can go elsewhere.
Transferred from Ashland under emergency because Ashland doesn't have ICU or surgeon. Waited 3 hours for surgeon to accept me and agree to treat. He had been in surgery. I had recently received a hernia repair as Oregon surgery associates Dr.Julienne Allen. Three days later I'm in Ashland waiting for another surgeon to accept me after a CT scan reviewed my esophagus was not attached to my stomach. Eventually a Dr.Castillo accepted me and as I understood to perform necessary emergency repairs. At this point I was holding fluids and dangerous ones in many cavities and there were pockets in both lungs starting to collapse. When the ambulance picked me up what a relief, until it dropped me off on a regular room and never did I see a Dr Castillo instead a NP arrived staing they were just going to observe me until my original surgeon takes her couple of days off.
After two days of no care Dr Allen comes to me and tells me my problem is my daily pills are stuck and have piled up she would arrange to have a scope push em thru the following day.
Three hours later both lungs collapsed, I have sepsis and for the next three days five surgeries have pnomonia and am on total life support with numerous drains everywhere. Dr Allen only comment wow you really got sick quickly last night.
I advise you not to accept treatment from this hospital especially thru Oregon surgical specialists they act like the police when they honir the uniform more than the job.
My wife is posting this because I really am worried for anyone who thinks that they could receive emergency care thru this team and when it goes bad nobody fixes it or accepts clearly defined issues they just constantly pas it on. We're hoping he's going to live but clearly it was of no concern for three days he ksyed in a regular room without agted follow up care until full life support was necessary. This was done after Dr Allen told me husband no pain meds. Then his bowel flipped stomach went on heart two lungs collapsed and much of his stomach died and had to be removed as well as multiple hernias were the result of them not taking action plus sepsis and pnomonia. And clearly no report of any "stuck"pills.
I was in the E.R twice within a month. Both times I was to be admitted, but instead of admitting me the transferred me to what they call " E.R. dorm rooms" because the hospital was full and had no rooms available. Most of the RN and CNA'S were kind and understanding, BUT... the rooms, bathrooms, hallways were DISGUSTING, unacceptable. The floors were black with stains of something you could not tell if it was blood stains, pee stains or vomit stains. The sinks were stained with yellow and pink patches. The trash cans overflowing, the laundry bin overflowing as well. The toilets were so gross that I won't have to explain, you can imagine. I was there a couple of days and after an hour, I didn't care how sick I was, I wanted to walk out. I don't know much but all that can cause a deadly infection. I hope I don't have to ever go back. After everything that has been going on with the hospital, you would think they would have the hospital clean and disinfected. I hope that
OSHA would check them out and see what they think. My advice to anyone who needs to go to a hospital, think twice to which one they want to go to.
The level of ER care is dismal. I work here for 25 years and I’m ashamed of the level of care they gave to my wife. 10/10 pain 6 hours in the waiting room. I was tempted to call an ambulance to transport her to providence. I for sure did not see the level of values in which Asante should project. I’m employed here and am ashamed at the level of care the ER provides.
I was hospitalized for 16 days (IMCU for 1, 4th floor for 15) while on vacation in Oregon, and received absolutely wonderful care at Asante Rogue Regional Medical Center. From the infectious disease doctor to the surgeon, endocrinologist, cardiologist, hospitalist, wound care, *every* RN and CNA, pharmacy, the discharge team, even housekeeping. They all worked together there to help me, but also made new contacts with my home hospital to arrange and ensure proper care when I was finally able to fly home. That was a major extra effort on their part, and they were kind and comforting the entire way along. I am so grateful to that whole team.
Quick Facts About Asante Rogue Regional Medical Center
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