Arya Inn and Suites Info
Amenities
Other
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Pool
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Free parking
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
I have been coming to this property on and off every other month starting April of this year because it was cheap. My last stay (September 27th through the 30th) was the last straw for me. I'll try to keep this short. There is no pool or breakfast as advertised and there HASN'T been since early 2024 or longer. Secondly, while the staff (most are still training, btw) is nice, the manager is very short and dismissive. There's a reason why people select "pay at property" when they book hotels. In my case, I had upcoming bills to pay and I was going to pay the hotel in cash. They didnt bother calling me, and instead, they charged my card. LASTLY, and MOST importantly, we had roaches in our room!!! This tells me that the staff is not cleaning as they should be. My partner wears teeth aligners and he removed them to eat. About 5 minutes afterwards, there were 3 to 4 roaches on his aligners!!! I reported the roaches to the front desk and all they had to say was "okay, thanks." After we left the property, I canceled my furture booking. I will be staying elsewhere when I come back to Texas!
What is advertised on their site is not what you get. There is no hot breakfast, the words have been taped over. The lobby wreaked of weed. When we got to our room, the furniture was stained and dirty. No small fridge or microwave. We booked a room for 3 people but only provided towels for 2. When we tried to go to sleep, the smoke alarm began chirping. I called the front desk to have them replace the battery. I knew more about the smoke alarm than the guy who came to the room. He offered to, "remove it completely " which I think is illegal for a business. When he left we packed our things and left. He had the nerve to follow us to our car and ask us what the problem was. He was rude and interrupted me when I tried to speak. Stay far away from this place.
The term complacency means self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies. This term represents the employees that work here. I am not one to leave an ugly review but this has to be noted. Upon arrival (first sign of this evening) There was a gentleman who arrived with his pregnant wife and were given a room with no working A/C and refused to help in any way. They claimed there was a booking error and proceeded to get us to pay cash and only cash on top of what we have already paid. They claimed this is the only way they will give us our room (their card readers were working). This is a criminal level of extortion. Upon my relative arriving in her her non smoking room it was a mess and smelt of smoke. Trash under the couch and beds. This is just a fraction of the issues here. The hotel promises pool but has it locked and failed to relay this to my party. Also the breakfast they still promise has been done away with 9 months ago. There are fire hazards all through out this building. So that alone should tell you the negligence for safety they have here. I would have said the only positivity they have is location but the hotel right next to them is better prepared to help in anyway. Please be aware of the issues here before booking. Please take the time to read all the other negative reviews.
I came from out of state for a concert and stayed for three days so I tried to go out as much as I can. The hotel was just a place for us to sleep.There isn't any grocery stores or restaurants in walking distance so we ended up spending a lot of money for ubers and doordash when we needed food at night.
The beds were comfortable, the shower and sink work. They only provided a little bar soap for body wash and a small shampoo bottle so try to bring your own shower soaps if needed. The walls are very thin and people were very loud both nights I was there. They were signing and next night someone was arguing/screaming.
Other than that, it's a decent hotel. The other guests being loud isn't the workers fault so I won't blame them for that but it seems like this place just attracts people like that. The workers we talked to were nice. We had to wait at the lobby a couple times for Uber and doordash and they would make conversation with us.
Overall, I did feel pretty safe and it wasn't a bad area, so if you just need something decent for a couple nights and not too expensive, this is a good place for that.
I completely enjoyed my stay here my room was clean and so relaxing,I hardly wanted to get out of bed!
The Breakfast was small but definitely was left satisfied.
It's a little bit on the pricey side ...but the comfort of the room makes up for it,And Staff was Amazing and Respectful.
The pool is closed. There is no breakfast, as advertised. The paint on the walls is peeling and cracking. The plug for our bathtub was broken out. The sheets are crappy and do not stay on the mattress as you sleep, which led us to discover that the mattress is the grossest thing ever. It is old, worn out and there is a bunch of hair stuck to it.
Nice, comfortable, quiet rooms. Good wifi and a/c, which is really important in Dallas heat. I was looking for a place to sleep for one night. This one came up in my search, and the price was right. There is a lot of construction going on near the hotel entrance from Stemmons Fwy. I missed it the first time because the sign did not stand out, and it was nearly dark, so it was confusing where to enter. I tried one more time and slowed down considerably on Stemmons Fwy feeder road. It was night, so there was not much traffic. I managed to find the parking lot entrance. The parking lot seems to be gravel. It may be because of construction. I checked in. The young man at the front desk was polite and informed about No Smoking and No Pets policy and the check out time. I went to the room and was quite surprised to see the huge size of the room. It had a king-size bed and a sleeper sofa. The furniture is contemporary and plain white. The room was clean. The bed was comfortable. I watched TV and went to sleep. The room was sufficiently dark and very quiet. I had a good night's sleep. Breakfast is nothing to write home about. There was no hot food. There was something frozen. I was not interested in frozen, so I did not pay attention. There was milk and cereal and lukewarm coffee. Considering the low nightly rate, I was surprised that they even provided something to eat. No complaints. Overall, it's a good place to get a good night's sleep.
This hotel was simply horrendous! The rooms were damp and moldy, half of the lights in the rooms don’t work (I know because I had to switch rooms like 3 time), the customer service was as horrible, the location is equally terrible. I don’t know why Hotwire listed it as a 3 star hotel when it’s clearly not.
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