Artisan Smiles Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
UPDATE:
I called my dentist office and explained to them artisan smiles was on my List of places that covers my procudurr through insurance and told them artisan smiles demanded I got sedated. They said no I do not need to be sedated. They also told me that my insurance DOES cover sedation…meanwhile artisan smiles is trying to get me to pay $480 out of my own pocket for the sedation “because it’s not covered with my insurance”. What a scam. Trying to get paid by both my insurance also out of my own money. My local dentist told me thank you for my feedback & explaining what happened and they took Artisan Smiles off of their list of oral surgeons to send patients to.
Reading others reviews, I should’ve believed it in the first place, but as this was one of my only options for location with my state insurance I gave it a try. First off I’m about 40 mins away, I got there and reception was nice , I got back to room and dentist looked at my mouth for about 10 seconds and said yep we need to sedate you to pull this tooth. Which I’ve never heard of before and I’ve had other teeth pulled. So I thought that was strange. They made me an apt for the following week for surgery. Then I get the call this morning, less than 24 hours from my apt saying I’ll owe $480. I said no one ever made that known to me until now. They said the $480 is for the sedation. I said no way, I came here only because I was I informed my insurance was accepted here . NO WAY. I cancelled immediately. I’ll try and find somewhere else they doesn’t demand you need to be sedated. Just seems super shady to me. I’ll never go back. STAY AWAY! This place is a scam
This is the most disgusting doctors office I have ever been to. The front door has a 6 inch gap so you can see outside. The walls and floors are filthy. We drove an hour to come to an appointment and they said it was rescheduled. My partner never got a notice or anything. My partner was also told
she had to pay 250$ for x rays. Then 2 weeks later we get a bill for 315$ for x rays. They said the price went up. My partner asked them to run it through the insurance. The lady said it would be denied anyways. My partner asked her to run it through anyways. We called the insurance company inquiring about a different oral surgeon. The insurance company said artisan never ran the x rays through the insurance nor was there an appeal put in. They are scam artists. If this place is your only option they are scamming you for cash. Smile crafters didn't charge anything.
The worse place ever. My son went to this dentist to get his wisdom teeth pulled all four. Went for consultation and submitted to his insurance Amerihealth caritias. Was told it doesn't cover for stitches and or anesthesia. So each tooth almost $400 a piece. To me it just didn't sound right to me. When I called every staff person from the office extremely rude. When I ask a question it didn't matter they said that's how much it costs. I know people who kids are over 21 yrs of age who wisdom teeth were pulled and it covered ????. Guess what I said F- that I'm going somewhere else.
I went to smilebuilderz 2nd opinion I explained the situation to them. They looked at me and said I can tell you right now this insurance covers 100% before even submitting it. I did the process with them and what do you know 100% coverage for all four wisdom teeth. Artison Smiles are straight money hungry. Every thing for ????????. What I have to say with rude staff. If you don't like your jobs get a new one...it doesn't pay to be nice to people.
Went there despite all the bad reviews for 2 deep wisdom tooth extractions because they couldn’t take out both sides at once, and they were great during and after my visit. My insurance covered everything except a cr x-ray scan and they didn’t try to charge me twice like some reviews said. But that wait time when you call in is insane
This place is absolutely terrible I am not sure how anyone is saying they are a good place to go. I was in for a consultation to get ONE tooth extracted after the consultation with the doctor I stopped out at the front desk to make sure everything was good to go for my appointment on September 9 I was told that all was good and I even asked if there was anything due at the time of surgery I was told nope your all set to go and everything will be taken care of by your insurance company I said ok great have a great day and I’ll see you on the 9th they were great the first day. Fast forward to today when my appointment was for my surgery I walked in ready to have it done and was told that I owed 400 sone dollars and I calling explained that o was told everything was taken care of for today they proceeded to tell me that the sedation wasn’t covered and that’s why I was being charged I called my insurance company right after so find out and it was true they do t pay for sedation for one tooth but I should have been told that at my first appointment you can never get a call back from this place staff is absolutely terrible they need to be shut down or get new people in there they shouldn’t have to have a sign that says be nice or leave we’ll if you told people about up front costs at their first appointment you wouldn’t have people angry at you in the first place they need to get the crap together and be professional or they need to close the place down
This review is for the Reading, PA Location
I don't even want to give them a "star" but had to in order to submit this post.
They told me I had to pay for a panoramic x-ray because my insurance refused the claim due to me having one recently. This was false information. It was my first time using dental insurance. I paid anyway. I went home and called the insurance company to deal with the situation. My insurance company then informed me that Artisan Smiles is known for taking your money. I am extremely disgusted. I do not recommend this place. TERRIBLE!
I can't lie, the multitude of negative reviews on this place almost turned me away. This was not my experience at all and those reviews didn't match the service and experienced I had over the past 2 weeks.
From day one of walking into the office I was treated respectfully and handled with care. In 2 weeks I had my first appointment booked and the tooth I needed work on extracted. The extraction process was swift and painless and I'm on the road to healing.
Also, I had no funny business with billing or anything. I think people just went in there miserable with the wrong attitude and it gave them that negative experience.
Highly recommend.
The day of my surgery, they charged me nearly $200 and refused to pull my teeth if I didn't pay.
Edit: I tried to give this place a second chance, mostly out of desperation, and made an appointment, fully prepared to pay because I can now afford it. That was a mistake. They not only raised the treatment quote and then lied to me, claiming that it was the original amount I was quoted, but they also said I would have to pay the quoted amount for BOTH sides of my mouth surgery, which meant that the total fee for the surgery would be MORE than what I would have paid for an out-of-pocket wisdom tooth removal at a different dental office. Needless to say, I did not follow through on the appointment and am still suffering, but I'd rather suffer now and pay to get my wisdoms removed at a good dental place than be scammed by this place and possibly walk away worse for wear.
Quick Facts About Artisan Smiles
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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